Posted 2 hours ago
Reception + Retail Associates
@ Tommy Gun's Original Barbershop
Walnut Grove, British Columbia
Overview
Tommy Gun's Original Barbershop is hiring a Guest Services / Reception & Retail Associate at its Thunderbird Centre location in Langley. The role covers the front desk, phones, guest questions, retail product sales and displays, and support for the barbering team. The posting states a starting wage of $18.25 per hour, full-time or part-time hours, and availability for Fridays, weekends and some evenings.
Pay:
$18.25 an hour
Responsibilities:
- Welcome guests and manage the front desk
- Answer phone calls and respond to emails
- Assist guests with services and retail products
- Support visual merchandising and product inventory
- Keep reception and retail areas clean and organized
Requirements summary:
- Excellent customer service and guest-first mindset
- Strong written and verbal communication
- Strong time management and multitasking
- Flexible availability including Fridays, weekends and some evenings
- Salon, barbershop or spa experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workable
- Employer posting date
- 2026-11-09
- First seen by our source
- 2026-11-09
- Source record updated
- 2026-11-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Tommy Gun's Original Barbershop
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Tommy Gun's is a Canadian-based barbershop and grooming establishment known for its commitment to providing a unique and exceptional grooming experience. Founded in 2009 by Ken Fisher, Tommy Gun's has evolved into a global brand with a presence in Australia, New Zealand, the USA, and Canada. In 1988, Ken Fisher laid the foundation for the thriving Tommy Gun's franchise network. Drawing from his industry expertise, Fisher spearheaded the creation of Tommy Gun's Original Barbershop in 2009. Dissatisfied with conventional barbershop experiences, Fisher aimed to revolutionize the industry by introducing unparalleled customer service within a laid-back and welcoming environment. Within five years, Tommy Gun’s celebrated its 1 millionth cut, and in 2014, it expanded globally with its debut location in Brisbane, Australia. Fast forward to 2024, Tommy Gun’s has marked its 10 millionth cut and operates over 100 locations worldwide. The brand's evolution is fueled by the dedication and collaboration of Ken Fisher's son and son-in-law, Keenan Fisher and Cory Anderson. Tommy Gun's is not just about haircuts; it's about crafting an experience for a "Fresh Cut Feeling, Every Guest Every Time." Rooted in modern male grooming, the barbershop combines traditional charm with modern amenities. Grooming is seen as an art form, and each service is an opportunity to provide a personalized experience, emphasizing precision and care. Tommy Gun's doesn't just sell haircuts; it sells confidence to each individual walking into a Tommy Gun’s Barbershop. We don't believe in appointments. Simply show up, check yourself in and spend the waiting time the way you want - watch the game, browse our product range, polish up on your arcade skills or take a walk - we'll text you when you're up.
- LinkedIn followers
- 7,035
- People associated on LinkedIn
- 497
- Reported office locations
- www.tommyguns.com, Kelowna, BC, CA
- Business categories
- Cosmetics
- Beauty
- Other recorded names
- Tommy Gun's Original Barbershop
- Specialties
- Scalp Massages
- Traditional Barber Haircuts
- Traditional Barbershop
- Hot Towel Finish
- Straight-Razor Shaves
- Bald Head Shaves
- Men's Barbershop
- Canadian Barbershop
- Customer Service Guaranteed
- Franchise Opportunity
- Locally Owned
- Educated Barbers
- and Technical Training
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Tommy Gun's is a Canadian-based barbershop and grooming establishment known for its commitment to providing a unique and exceptional grooming experience. Founded in 2009 by Ken Fisher, Tommy Gun's has evolved into a global brand with a presence in Australia, New Zealand, the USA, and Canada. In 1988, Ken Fisher laid the foundation for the thriving Tommy Gun's franchise network. Drawing from his industry expertise…
| Field | Value |
|---|---|
| Industry | Consumer Services |
| Company size | 1,001-5,000 employees |
| Headquarters | Kelowna, BC |
| Organization type | Privately Held |
| Year founded | 2009 |
| Specialties | Scalp MassagesTraditional Barber HaircutsTraditional BarbershopHot Towel FinishStraight-Razor ShavesBald Head ShavesMen's BarbershopCanadian BarbershopCustomer Service GuaranteedFranchise Opportunity |
| Open jobs on Jobsy | 224 |
| View page |
Tommy Gun's Original Barbershop | Thunderbird Centre, Langley
Starting at $18.25/hour
Full-Time & Part-Time Opportunities
Availability Required: Fridays, weekends, and some evening shifts
Be Part of the Tommy Gun's Guest Experience!
Do you enjoy meeting new people, staying busy, and helping create a welcoming environment?
Tommy Gun's Original Barbershop Thunderbird Centre in Langley is looking for friendly, outgoing individuals to join our Guest Services team!
As a Guest Services / Reception & Retail Associate, you'll play an important role in making sure every guest has a great experience from the moment they walk through our doors.
You'll help manage the front desk, assist guests with retail products, and support the barbering team in keeping the shop running smoothly.
If you're organized, enjoy working with people, and thrive in a lively atmosphere, we'd love to hear from you!
What You'll Be Doing
As part of our Guest Services team, your responsibilities will include:
- Welcoming guests and creating a friendly, professional first impression
- Answering phone calls and responding to emails
- Managing service queues and helping guests navigate their visits
- Assisting guests with questions about services and retail products
- Recommending grooming and hair care products based on guest needs
- Supporting visual merchandising, retail displays, and product inventory
- Keeping the reception and retail areas clean, organized, and welcoming
- Communicating with barbers and teammates to help maintain an efficient shop
- Managing multiple tasks while consistently delivering excellent customer service
What We Offer
We believe a positive workplace makes a difference for both our guests and our team.
- Starting wage of $18.25 per hour
- Full-time and part-time employment opportunities
- Clean, safe, and positive work environment
- Fun, busy, and friendly team atmosphere
- Supportive workplace with a positive company culture
- Opportunities for career growth and advancement
- Staff discounts on our wide selection of retail products
- The opportunity to work with guests who appreciate the Tommy Gun's experience
What We're Looking For
We're looking for someone who enjoys helping people, stays organized under pressure, and brings a positive attitude to every shift.
Customer Service & Communication
- Excellent customer service skills and a guest-first mindset
- Strong written and verbal communication skills
- Confidence answering phones, responding to emails, and assisting guests
- A friendly, outgoing personality and professional attitude
Organization & Teamwork
- Strong time-management and multitasking abilities
- Ability to work efficiently in a busy, fast-paced environment
- Attention to detail when managing service queues and front desk responsibilities
- Willingness to support teammates and contribute to a positive workplace
Experience & Availability
- Familiarity with visual merchandising and product inventory is an asset
- Previous experience in a salon, barbershop, or spa is an asset
- Flexible availability, including Fridays, weekends, and some evening shifts
Why Tommy Gun's Original Barbershop?
At Tommy Gun's, we're known for The Fresh Cut Feeling. It's about more than a haircut. It's the confidence guests feel when they leave looking their best.
Our Guest Services team helps make that experience possible by creating a welcoming atmosphere, keeping things organized, and supporting the barbers behind the chair.
We also believe in creating a workplace where our team members feel comfortable, supported, and excited to come to work.
Ready to Join Our Team?
If you're friendly, dependable, and enjoy working in a busy, customer-focused environment, we'd love to hear from you!
Apply today to join Tommy Gun's Original Barbershop Thunderbird Centre in Langley as a Guest Services / Reception & Retail Associate!
Locally owned and operated.
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