Posted 15 days ago
Receptionist/Concierge
@ Chartwell
Overview
Chartwell is hiring a Receptionist/Concierge for its residence, a welcoming front-desk role. The work covers greeting residents and visitors, phones and mail, records, and billing and accounts tasks.
Responsibilities:
- Greet residents, families and visitors
- Answer phones and manage mail
- Maintain records and office documentation
- Assist with billing, accounts and bank deposits
- Support safety and security of the residence
Requirements summary:
- Grade 12 diploma or equivalent
- Experience in receptionist, clerical or bookkeeping role
- Proficiency in Microsoft Word and Excel
- Strong communication and customer service skills
- Comfort working with seniors and families
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Licences & certifications | VSS, TB Test |
| Background checks | criminal record |
| Encouraged to apply | People with disabilities |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Chartwell
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Making People's Lives Better
Full company description
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chez Chartwell résidences pour retraités, nous sommes dédiés au MIEUX-ÊTRE de nos résidents, de leurs proches et de nos employés. Rejoignez une équipe exceptionnelle et diversifiée de gens inspirants, qui ont à cœur d’offrir des expériences personnalisées, fondées sur des relations chaleureuses et humaines, à tous ceux et celles qui vivent et travaillent dans nos résidences.
- LinkedIn followers
- 46,907
- People associated on LinkedIn
- 4,395
- Reported office locations
- 7070 Derrycrest Dr, Mississauga, Ontario L5W 0G5, CA
- Business categories
- Health Care
- Elder Care
- Nursing and Residential Care
- Other recorded names
- Chartwell
- Chartwell Career Site English
- Chartwell Retirement Residences
- Profile identifies a recruitment agency
- No
- Reported total investment
- 568,322,903
Currency and observation date were not supplied; this is not a current valuation or a funding round.
At Chartwell Retirement Residences, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities. Chez Chartwell résidences pour…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Public Company |
| Open jobs on Jobsy | 730 |
| View page |
Receptionist/Concierge
The Opportunity
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key part of the day-to-day operations. You’ll manage a variety of clerical and accounting tasks, interact warmly with residents and visitors, and contribute to a safe, comfortable, and engaging atmosphere.
What You’ll Do
- Welcome residents, families, and visitors, and respond to inquiries with care
- Answer phones, route messages, and manage incoming and outgoing mail
- Maintain accurate records, files, and office documentation
- Assist with billing, accounts payable/receivable, and daily bank deposits
- Support the team in keeping the residence safe, secure, and well-organized
- Ensure health, safety, and confidentiality policies are always followed.
What You’ll Bring
- Secondary school diploma (Grade 12) or equivalent required
- Previous experience in a receptionist, clerical, or bookkeeping role
- Proficiency in Microsoft Word and Excel; working knowledge of office systems
- Exceptional communication and customer service skills
- Ability to multitask, prioritize, and remain calm under pressure
- Comfort interacting with seniors, families, and visitors with warmth and empathy
- Organized, self-motivated, and able to work both independently and in a team
What We Offer
- A safe, inclusive workplace where you’re supported and appreciated
- Competitive compensation and benefits
- Opportunities for leadership development and career growth
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
- Ability to manage physical and mental demands of the role
- Must be prepared to respond to emergency situations
- Clear Criminal Background Check, VSS and TB Test where required
At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [email protected] or call 1-888-663-6448.
Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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