Referral Coordinator - IPS Programs

Referral Coordinator

Department: Ininew Patient Services Programs

Position: 50064844

Hours of Work: Full-Time Position; Days

Pay Band: $30.32-$31.18 per hour

Union: OPSEU4106 IPS

Location: Hotel Dieu Hospital Site

DESCRIPTION:

The Referral Coordinator is a member of an 11-person team with the primary responsibility of maintaining an integrated referral and appointment system for patients from the Weeneebayko Area. This involves receiving, prioritizing and forwarding referrals as well as coordinating, cancelling and rebooking appointments. The Referral Coordinator is also involved in the coordination of transportation on the Weeneebayko Charter and administrative duties related to med-evacs, ground transportation and escorts.

The Referral Coordinator fulfills her/his responsibilities in a manner, which reflects in the mission and values of Hotel Dieu and respects the culture of Mushkegowuk people.

PRIMARY RESPONSIBILITIES:

• Maintain an integrated referral and appointment system;
• Coordinate, cancel and rebook outpatient appointments;
• Flight and Ground Transportation Coordination;
• Escort request administration
• Performs other duties as assigned by the Director and Program Manager.

Each employee is accountable for:

• Following safe working practices
• Carrying out duties in a way that embodies the mission and values of Hotel Dieu Hospital
• Working co-operatively with fellow employees and supervisors towards the achievement of the Hospital’s goals and objectives.

BASIC QUALIFICATIONS:

• Two year college diploma and/or equivalent in education and work experience.
• Advanced knowledge of computers (Microsoft Office Word and Excel will be tested)
• 1-3 years in a related position
• Knowledge of medical terminology
• Proven ability to attend work regularly.
• Satisfactory criminal reference check with vulnerable sector search.

DESIRABLE QUALIFICATIONS:

• Good oral and written communication skills
• Ability to work independently and as part of a team
• Excellent attention to detail
• The ability to speak Mushkegowuk Cree is an Asset but is not required.

PHYSICAL REQUIREMENTS:

The applicant must meet the physical demands of this position.

If you are unable to submit an application online, you may submit your cover letter and resume by fax to the IPS fax number: 613-544-0497

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

Unless specifically stated, all job postings are for existing positions at KHSC. KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace in compliance with legislation such as the Employment Standards Act and Accessibility for Ontarians with Disabilities Act. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

Kingston Health Sciences Centre may use artificial intelligence systems to assess and screen applicants. All hiring decisions are made in accordance with KHSC policies and applicable employment legislation.

We thank all applicants, but only those selected for next steps will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.