Regional Director

Regional Director

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Learn more at cbihomehealth.ca.

Because Your Care Matters.

CBI Home Health is looking to hire a Regional Director in Edmonton.

Vacancy Disclosure: This job posting is for new vacancies.

Why CBI Home Health?
We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day.

Our Total Rewards offerings include:

• Reward and recognition programs, including earned-wage access through our partnership with ZayZoon.
• Comprehensive Benefit packages.
• Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.
• Employee Assistance Program.
• Paid orientation, training and development with opportunities to grow your career.

What you will do

Reporting to the Vice President, Home Health, the Regional Director leads the operational, financial, and strategic initiatives for the region, with a focus on sustainable growth, stakeholder engagement, and operational excellence. This role blends strategic vision with practical execution – ensuring the delivery of high-quality care and services while fostering a culture of innovation and continuous improvement. The Regional Director leads a team of Managers and works closely with funders, business partners, and community stakeholders.

KEY RESPONSIBILITIES

Strategic Leadership & Stakeholder Engagement

• Build and deepen strategic relationships with business partners, funders, and community organizations to identify and capitalize on new service opportunities.
• Proactively identify and pursue opportunities for acquisitions, partnerships, and collaborations that align with the organization’s strategic vision and growth goals.
• Engage in high-level strategic planning and analysis of market trends, stakeholder needs, and growth opportunities within the sector.
• Lead and participate in provincial or national initiatives, representing the organization in efforts that drive sector-wide innovation and best practice sharing.
• Maintain a solid understanding of stakeholder priorities and service gaps to position the region to deliver innovative solutions.

Operational Excellence & Business Performance

• Direct client referral and intake processes, ensuring efficient, effective assessment and alignment with organizational capabilities.
• Analyze financial reports, performance metrics, and quality indicators to ensure operational excellence and budgetary alignment.
• Implement and oversee efficient service delivery models that enhance service quality and address operational challenges.
• Ensure client needs and contractual obligations are met or exceeded while maintaining budget alignment.
• Ensure clinical performance indicators meet or exceed expectations, with effective action plans in place to address any variance.
• Monitor local risk management activities and adherence to policies and procedures.

Financial Management & Sustainability

• Manage the regional Profit and Loss (P&L) to ensure financial targets and objectives are met.
• Analyze and interpret financial data to provide strategic recommendations for improving profitability and reducing costs.
• Develop and monitor budgets aligned with overall financial goals, and implement effective cost control measures.
• Provide insights into key performance indicators.

Talent Development & Organizational Leadership

• Cultivate a strong organizational culture that attracts, retains, and develops top talent, aligned with CBI Home Health’s core values and strategic goals.
• Lead and guide the management team, fostering continuous learning and clear pathways for career progression.
• Plan strategically for succession in key leadership positions.
• Ensure execution of policies and procedures that support the safety of clients and care providers.
• Monitor and mitigate risk, using key performance indicators to identify gaps and opportunities to improve effectiveness and efficiency.
• Lead the coordination of support functions (Marketing, Information Technology, People and Culture, Education and Innovation) to achieve regional goals.

What you will need to be successful

• Undergraduate degree in Health, Business, or Health Administration.
• Minimum 5 years of experience in a general management role in a service-focused organization, ideally including senior management experience.
• Experience in clinical program and financial management.
• Strong knowledge of the social service and health care system, and residential community services.

TECHNICAL AND INTERPERSONAL SKILLS

• Demonstrated ability to lead teams and individuals to achieve results
• Strong communication and organizational skills
• Ability to lead and work as part of a team in a fast-paced environment
• Strong knowledge of the health care system and experience in home and community care
• Comfortable interacting with senior-level stakeholders within partner organizations
• Patient-centred focus with a commitment to providing quality care
• Demonstrated excellence in financial review and analysis (accounting, budgeting, forecasting)
• Results-oriented with strong decision-making skills
• Project management and change management experience
• Demonstrated ability to engage and motivate teams
• Strong customer service focus
• Strong computer literacy with various applications and programs

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

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