First seen by our source: just now
Regional Manager, Income Security Programs
@ Government of the Northwest Territories - Education, Culture and Employment
Fort Smith, Northwest Territories
Overview
The Government of the Northwest Territories' Department of Education, Culture and Employment is hiring a Regional Manager, Income Security Programs in Fort Smith. The role oversees compliant delivery of income security programs across five South Slave communities and supervises five community-based Client Navigators. The posting states a salary of $111,131 to $132,717 plus a Northern Allowance of $7,100 and a closing date of December 3, 2026.
Pay:
$56.99–$68.06 an hour
Responsibilities:
- Oversee income security program delivery across five South Slave communities
- Supervise and support five community-based Client Navigators
- Verify client assessments and information
- Monitor, investigate and recover overpayments and fraud
- Assist with compliance audit management responses
Requirements summary:
- Bachelor's degree in a relevant discipline
- Three years of directly related income security program experience
- One year of supervisory experience
- Valid Class 5 driver's licence
- Completion of Income Security Statutory Training and CMAS Training within 1-3 months
Source and dates
Source type not verified · gnwt
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Social & community services |
| Experience | 3+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Licences & certifications | CMAS, Income Security Statutory Training |
| Driver’s licence | required |
| Background checks | criminal record |
| Encouraged to apply | Indigenous peoples |
| Education | Bachelor’s degree (required) |
| Fields of study | Public Administration, Social Work, Economics, Business, Sociology |
| Perks mentioned | Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Government of the Northwest Territories - Education, Culture and Employment
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
Job Summary
Location: Fort Smith
Department: Education, Culture and Employment
Job ID: 28609
Salary: $111,131 - $132,717
Employment Type: Full-Time, Regular
Closing Date: Dec 3, 2026
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View full job description
Department Information
The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.
Job Information
The Regional Manager, Income Security Programs oversees the effective and compliant delivery of Income Security Programs to 5 communities in the South Slave Region, ensuring services are administered consistently, efficiently, and in accordance with legislation, policy, and guidelines. You will provide leadership, direction and supervision to 5 community-based Client Navigators, to ensure that programs and services are delivered in a consistent and professional manner.
Key Responsibilities:
- Assists in the preparation of management responses on compliance audits.
- Ensures client assessment requirements are met and client information is verified.
- Monitors, identifies and investigates possible overpayments and initiates recovery actions, fraud investigations and conducts individual review of files.
- Provides mentorship, support and care for Navigators who operate in highly personal, volatile and stressful situations.
- Assists Regional Superintendent to maintain good lines of communication with client groups and stakeholders thus ensuring informed, prompt and timely responses to opportunities and issues that may arise.
Key Qualifications:
- A bachelors degree in a relevant discipline and three (3) years of directly related experience in the implementation and delivery of Income Security Related Programs, and one (1) year of supervisory experience.
- A valid Class 5 Drivers License is a mandatory requirement.
- The incumbent must be able to successfully complete the Income Security Statutory Training and CMAS Training within an established timeframe (1-3 months).
Relevant discipline includes: Public Administration, Social Work, Economics, Business (Commerce, Human Resources, Management), Sociology, Psychology, Human Services, Community Development, and Indigenous Studies.
GNWT Inquiries
Inquiries Only:
Fort Smith HR Client Service Centre
Department of Finance
Government of the Northwest Territories
195 MCDOUGAL ROAD
BOX 876
FORT SMITH, NT X0E 0P0
Tel (867) 872-8242
Fax (867) 872-3298
[email protected]
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
More Information
Indigenous Employment Policy
Candidates must clearly identify their eligibility in order to receive priority consideration under the Indigenous Employment Policy.
Criminal Records Check
Candidates must provide a satisfactory criminal record check. Failure to provide a satisfactory check may deem you disqualified from the competition.
Driver's License Requirement
A mandatory requirement for this position is a valid Class 5 Driver's License.
Bona Fide Requirement
A mandatory requirement for this position is successfully completing the Income Security Statutory Training and CMAS Training within an established timeframe (1-3 months).
Diversity and Inclusion
The Government of the Northwest Territories is an inclusive workplace. If you have a disability and you require support during the hiring process, you are encouraged to identify your needs if you are contacted for an assignment or interview so that you may be accommodated during the hiring process.
Eligibility
Eligibility lists may be created from this competition to fill future term and indeterminate positions.
Equivalencies
Equivalencies may be considered based on a one-year of directly related experience equivalent to one year of education or one year of education for one year of experience. However, combinations of education and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role, please contact human resources.
Job Opening Information
Job Opening ID # 28609
Closing Date: December 3, 2026 - 23:59, Mountain Time
Salary Information
The salary range for this position is from $56.99 per hour to $68.06 per hour (approximately $111,131 - $132,717) plus an annual Northern Allowance of $7,100.
Application Assistance
For more information on preparing and submitting your application, please visit: Preparing Your Application
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