Posted 24 days ago
Regional Operations Manager
@ Optima Living
Calgary, Alberta
Overview
Optima Living is hiring a Regional Operations Manager to oversee operational performance, compliance and staff development across its senior living communities in Alberta and British Columbia. The role reports to the Senior Director, Operations, and requires at least 5 years of industry experience, a valid driver's licence and the ability to travel between sites. The posting states conditions of a clear Police Information Check and a clear Vulnerable Sector Check.
Responsibilities:
- Support standardized operational policies across communities in the region
- Guide community managers and monitor site performance
- Conduct regular site visits to address challenges
- Support recruitment, training and retention of staff
- Ensure regulatory compliance across communities
Requirements summary:
- Minimum 5 years industry experience, preferably as General Manager
- Diploma or degree in business, healthcare, finance or related field
- Knowledge of seniors housing regulations
- Budget management and financial analysis experience
- Valid driver's licence and ability to travel
Tools & skills
Source and dates
Source type not verified · dayforce-embed
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-14
- Source record updated
- 2026-10-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Business operations |
| Experience | 5+ years |
| Manages people | Yes |
| Travel | ground: moderate |
| Work setting | Office, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Driver’s licence | required |
| Background checks | criminal record, vulnerable sector |
| Education | College diploma (preferred), Bachelor’s degree (preferred) |
| Fields of study | Business Administration, Healthcare, Finance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Optima Living
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Let Us Welcome You Home
Full company description
Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Their unique company culture is one where both residents and team members are family. Optima Living’s North Star, Let us welcome you home, speaks to their underlying principles and the experience seniors discover in their communities. When residents are home, they feel safe, respected, and welcome. Home is where one’s voice is heard, their views matter, and they have freedom of choice. Optima Living’s mission, vision, and values—respect, dignity, teamwork, and doing the right thing—support and build upon their North Star. Optima Living operates over 3,700 beds providing congregate living options for seniors. These options range from subsidized to luxury, Independent to Assisted Living, Long-term Care to Memory Care, and Residential Mental Health. For more information, visit optimaliving.ca. Optima Living is also an approved service provider with both the interior Health Authority (IHA) and the Fraser Health Authority (FHA), is a licensed care provider under the BC Community Care and Assisted Living Act, and is registered as an approved Assisted Living (AL) Operator with the AL Registrar of BC.
- LinkedIn followers
- 13,524
- People associated on LinkedIn
- 403
- Reported office locations
- 900-688 W Hastings St, Vancouver, British Columbia V6B 1P1, CA
- 8382 156 St, Surrey, British Columbia V3S 3R7, CA
- 806-0235 101 St NW, Edmonton, Alberta T5J 3G1, CA
- Business categories
- Hospital
- Health Care
- Other recorded names
- Optima Living
- Specialties
- Seniors Indepedant Living
- Seniors Assisted Living
- and Seniors Mental Health
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Their unique company culture is one where both residents and team members are family. Optima Living’s North Star, Let us welcome you home, speaks to their underlying principles and the experience seniors discover in their communities. When residents are…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 1,001-5,000 employees |
| Headquarters | Vancouver, British Columbia |
| Organization type | Privately Held |
| Year founded | 2007 |
| Specialties | Seniors Indepedant LivingSeniors Assisted Livingand Seniors Mental Health |
| Open jobs on Jobsy | 196 |
| View page |
About Optima Living
Founded in 2007 by two friends inspired by their families’ dementia journeys, Optima Living was created to provide a more home-like experience in seniors housing and care. What began as a personal mission has grown into one of Western Canada’s leading senior living and continuing care providers.
Today, Optima Living offers Independent Living, Assisted Living, Supportive Living, Long-Term Care, Brain Health, and Memory Care across Alberta and British Columbia. Our innovative approach includes Spark, Your Wellness, Your Way; our proprietary brain health and care model. As the only Top 10 Canadian senior living and care provider focused exclusively on Western Canada, we proudly serve more than 6,000 residents.
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging with purpose creating communities where seniors live with dignity, connection, and joy.
Position Summary
Reporting to the Senior Director, Operations, the incumbent will play a pivotal role in ensuring consistency, excellence, and compliance in a way that represents Optima Living’s Mission Vision and Values and North Star, Let us welcome you home, across all communities.
Key Responsibilities
Operational Leadership
• Support the implementation of standardized operational policies and procedures, Optima programs and initiatives in communities within the region.
• Collaborate with General Managers and community leadership teams to streamline processes, ensuring consistency and efficiency.
• Collaborate with Community of Practice (COP) leaders on their respective functions as well as Finance, HR and Asset Management.
Community Management
• Provide guidance and support to community managers, overseeing the operational performance of each community.
• Conduct regular site visits to assess operations, address challenges, and identify opportunities for improvement.
• Support the sites in the event of a General Manager vacancy and perform other duties as required.
Staff Development
• Collaborate with community leaders to recruit, train, and retain qualified staff.
• Facilitate initiatives to ensure a consistent standard of service and professional development.
Financial Oversight
• Support the Directors, Operations to monitor financial performance, identify cost-saving opportunities, and implement effective strategies for revenue generation.
Compliances and Regulations
• Support the site leadership teams to ensure that all communities within the region comply with relevant laws, regulations, and industry standards.
• Coordinate with community leadership teams to address and resolve compliance issues promptly.
Qualifications & Experience
• Minimum of 5 years industry experience preferably as a General Manager and diploma or degree program in Business Administration, Healthcare, Finance, or related discipline.
• Proven experience in the seniors housing industry preferable at a General Manager level.
• In-depth understanding of regulatory requirements and compliance in the seniors housing sector.
• Strong leadership, communication, and interpersonal skills.
• Ability to analyze complex situations, make decisions, and implement effective solutions.
• Demonstrated experience in budget management and financial analysis.
• Valid drivers license and ability to travel.
• Compassionate and empathetic towards the needs of senior residents.
• Strong problem-solving and decision-making skills
• Ability to lead collaboratively in a team-oriented environment.
• Results-driven with a focus on achieving operational excellence.
Conditions of Employment:
• Clear Police Information Check
• Clear Vulnerable Sector Check
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