Posted 2 months ago
Registration Clerk (Patient Access Services)
@ Toronto East Health Network
Toronto, Ontario
Overview
Toronto East Health Network is hiring a temporary part-time Registration Clerk in Patient Access Services to schedule and register all patients accurately in the hospital ADT and scheduling system. The role requires at least two years of recent registration, admitting and appointment scheduling experience, with strong customer service skills and typing speed of 35-45 wpm.
Responsibilities:
- Schedule and register all patients in the hospital ADT and scheduling system
- Maintain accuracy and efficiency in patient registration
- Provide customer service to patients and families
- Process payments where required
Requirements summary:
- Grade 12 or equivalent required
- Two years recent registration, admitting and scheduling experience required
- Typing speed of 35-45 wpm
- Proficiency in MS Office
- Strong customer service skills
Tools & skills
Source and dates
Source type not verified · njoyn
- Employer posting date
- 2026-09-21
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | High school (required) |
| Fields of study | Medical Office Administration, Patient Registration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Toronto East Health Network
| Field | Value |
|---|---|
| Open jobs on Jobsy | 201 |
OVERVIEW
The Registration Clerk is responsible for the accurate and efficient scheduling and registration of all patients in the hospital ADT and Scheduling System.
EDUCATION
- Grade 12 or equivalent.
- Completion of Medical Office Administration or Patient Registration courses preferred.
QUALIFICATIONS
- 2 years recent relevant registration, admitting and appointment scheduling experience required.
- Previous clerical experience in a hospital/medical environment preferred.
- Knowledge of hospital Admission, Discharge and Transfer (ADT) Systems preferred.
- Knowledge of patient scheduling systems preferred.
- Strong customer service skills and experience required.
- Demonstrated ability to multi-task and problem-solve.
- Demonstrated ability to accurately type a minimum of 35-45 wpm.
- Knowledge of medical terminology an asset.
- Flexibility to adapt to a dynamic work environment.
- Demonstrated proficiency in MS Office; Windows, Word, Excel and Outlook email.
- Call-Center or similar telephone customer service experience preferred.
- Evidence of ongoing education such as post-secondary courses, seminars, workshops, etc.
- Strong communication, interpersonal, and organizational skills.
- Demonstrated ability for attention to detail while providing high standards of accuracy and efficiency.
- Experience collecting and processing payments are preferred.
- Demonstrated ability to manage stressful situations with empathy.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of TorontoEast Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
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