Residence Worker 2 - IPS Programs

Join Our Team as a Residence Worker 2 – IPS Programs

Department: Ininew Patient Services
Location: Kingston Health Sciences Centre (including Geaganano Residence – 237 Ontario Street, Kingston, ON)
Schedule: Full-Time | Rotating Shifts
Pay Band: $27.12 – $28.03/hour
Union: OPSEU4106 IPS

About the Role

Are you passionate about supporting Indigenous communities and making a meaningful impact in healthcare? As a Residence Worker at Geaganano Residence, you’ll provide compassionate, culturally sensitive care to guests receiving treatment far from home. You’ll help create a safe, welcoming environment that meets the high standards of Hotel Dieu Hospital.

Your Cree language skills will be a valuable asset in offering interpretation and cultural support.

What You’ll Do

Guest Support

• Welcome guests arriving by charter, ground travel, or air ambulance.
• Provide comfortable accommodations and nutritious meals.
• Assist guests with orientation and ensure they’re prepared for appointments.
• Communicate clearly and respectfully, including in conversational Cree.
• Identify and report guest needs to IPS staff.

Housekeeping & Safety

• Maintain cleanliness in all common areas and guest rooms.
• Follow safe work practices and hospital standards.
• Handle laundry, garbage, and recycling.
• Ensure the residence is secure and guests are supervised respectfully.

Operations & Administration

• Keep daily logs and activity sheets up to date.
• Manage supply orders and assist with reception duties.
• Escort guests to the airport when needed.
• Complete hospital training modules and report concerns promptly.

What You Bring

Required:

• College education or equivalent experience in a related field.
• Background in guest services, housekeeping, or security.
• Experience working in cross-cultural environments.
• Conversational fluency in Mushkegowuk Cree dialects.
• Ability to work independently and as part of a team.
• Strong communication and basic computer skills.
• Physical ability to meet job demands, including shift work.
• Clear criminal reference and vulnerable sector check.

Preferred:

• Exceptional attention to detail and organizational skills.

Physical Requirements

This role requires physical stamina to meet the demands of shift work and housekeeping duties.

How to Apply

If you’re unable to apply online, please send your cover letter and resume by fax to the IPS team at: 613-544-0497

We appreciate all applications, but only those selected for an interview will be contacted.

KHSC is located on the ancestral lands and waters of the Anishinaabeg and Haudenosaunee and serves a wider geographical area that encompasses many Indigenous communities including Tyendinaga, Katarokwi, as well as communities within the Weeneebayko Area Health Authority. As we partner in care, discovery, and learning to achieve better health outcomes for our communities, KHSC is committed to actively advocating for and acting upon the Truth and Reconciliation Committee’s Calls to Action on Health.

KHSC is committed to recruitment practices that support and contribute to building a respectful, diverse and inclusive workplace. We welcome all applications from women, racialized persons, persons with disabilities, Indigenous Peoples, persons in the 2SLGBTQIA+ community, and members of other equity deserving groups.

We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.