Residential Supervisor - Disability Support Services

Are you an experienced, organized, and compassionate leader who is passionate about delivering high-quality support to individuals with complex needs? Do you thrive in a fast-paced environment where your leadership directly shapes the quality of care provided to the people you serve? If so, Supported Lifestyles is seeking a dedicated Home Supervisor to join its caring and diverse team.

About the Company

Supported Lifestyles Ltd. is a not-for-profit agency that provides services to individuals with developmental disabilities and mental health challenges. Its mission is to provide highly specialized, quality supports to individuals with complex disabilities. Additionally, it prides itself on employing individuals who demonstrate and embody a culture of care in every interaction and communication — whether this is with the individuals they support or their work colleagues.

Supported Lifestyles Ltd. currently has full-time and part-time Home Supervisor opportunities available. Home Supervisors work as direct support to front-line staff in our group home environments and are responsible for the delivery of quality, specialized client services in accordance with Supported Lifestyles' mission, philosophy, and agency and position standards.

What's in it for You

In addition to working with a dynamic and supportive team in a meaningful role, you will receive the following perks:

• Paid time off.
• Competitive wage and benefits package for full-time positions.
• Onsite parking, social events including employee appreciation, and employee recognition.
• Work-life balance.
• Growth and career advancement opportunities.
• Wellness workshop and Mental Health Resources.
• Close to public transit.

Responsibilities

Reporting to the Service Area Supervisor, the Home Supervisor will oversee the day-to-day activities of the group home. The responsibilities of this position may include, but are not limited to the following:

• Oversee the day-to-day operations of the group home, ensuring a safe, supportive, and high-quality environment for individuals in service.
• Manage scheduling for front-line staff to ensure adequate coverage and continuity of care.
• Supervise, mentor, and evaluate front-line staff, providing ongoing guidance and support.
• Provide orientation and training to new staff in accordance with organizational policies and position standards.
• Communicate regularly with families, guardians, and multidisciplinary team members regarding individual client needs and progress.
• Respond to crisis situations as required, applying de-escalation and conflict resolution skills.
• Deliver quality, specialized client services in accordance with Supported Lifestyles' mission, philosophy, agency, and position standards.
• Provide direct support to individuals in service as needed, including behavioural and emotional support and personal care.
• Ensure accurate documentation and maintenance of client records, case notes, and reports.
• Identify and address opportunities for continuous improvement in service delivery.

Qualifications/Requirements

• A 2-year diploma in a related field (e.g., Human Services, Social Work, Psychology, etc.) or a degree in any discipline from a recognized post-secondary institution is required.
• Minimum one year of experience working with individuals with developmental disabilities and/or mental health challenges.
• Minimum one year of supervisory experience required.
• Experience providing behavioural supports to clients.
• Experience providing personal care (e.g., assisting with bathing, toileting, and personal hygiene).
• Strong leadership, communication, and organizational skills.
• Ability to work effectively both independently and within a multidisciplinary team environment.
• Access to a personal vehicle is required.
• Current First Aid/CPR certification is an asset.

Compensation

The salary range for this position is $23.07 – $24.23 CAD per hour, based on education and experience. We also offer a competitive benefits package for full-time Home Supervisor positions.

We thank all candidates for their interest, but please note that only qualified candidates will be contacted for next steps.