Retail Operations & Planning

About Us

Lagree West and Jaybird are sister brands, providing two different ways to move under one shared operating philosophy.

Lagree West offers high-intensity, low-impact, Pilates-inspired classes that build strength and flexibility. We're known for exceptional instruction, a strong mind-to-muscle connection, and warm service that feels personal. You’ll find us in seven studios across Vancouver and Victoria.

Jaybird is a mindful, music-driven experience in a heated infrared room, lit by candlelight. With six studios in Vancouver, Toronto, And New York our Pilates- and Yoga-inspired classes invite you to be present, move with intention, and feel yourself on a deeper level.

Our Team

Joining our team means helping create the kind of experience people look forward to all day. We care about how guests feel in the room, how we support each other, and how we show up every shift. We hold ourselves to a high standard and take pride in delivering consistent excellence, from the first hello to the last stretch.

Our values of Creating Amazement, Growth Mindset, and Pure Connection shape how we show up for guests and for each other. They’re the standard we hold, the way we lead, and the reason our studios feel the way they do.

Role Summary

We're looking for an experienced retail operations professional to support the retail programs across Jaybird and Lagree West on a part-time contract basis.

This role will focus on keeping our retail program running smoothly, with primary responsibility for inventory planning, product and vendor coordination, and retail reporting. Working closely with Brand & Creative, Central Operations, Finance, and Studio Operations, this person will help ensure we have the right product, in the right quantities, at the right time.

We're looking for someone who can step into an existing retail program, work independently, and bring strong organization and retail judgment to the role.

Core Responsibilities

Inventory Planning & Management

• Monitor inventory levels, sales, and sell-through across studio locations.
• Recommend reorders, transfers, and buy quantities based on inventory and sales performance.
• Monitor inventory trends and identify stock risks, excess inventory, and upcoming purchasing needs.
• Partner with Studio Operations on inventory counts, discrepancies, and transfers.

Product & Vendor Coordination

• Maintain the retail calendar across core products, seasonal launches, and promotional merchandise.
• Partner with Brand & Creative on upcoming retail products and launches.
• Coordinate sourcing, costing, quantities, purchase orders, and production timelines.
• Manage day-to-day vendor relationships and proactively flag delays, pricing concerns, or other issues.

Retail Operations & Reporting

• Provide regular updates on retail performance, inventory health, upcoming orders, and key priorities.
• Coordinate with internal teams to keep retail launches and ongoing operations on track.
• Identify opportunities to improve inventory management, ordering, and retail processes.

Key Requirements

• Experience in retail operations, buying, merchandising, inventory planning, or a related function.
• Strong understanding of inventory management, forecasting, sell-through, and margins.
• Experience working with vendors and managing product/order timelines.
• Highly organized, analytical, and comfortable managing multiple priorities.
• Able to work independently and proactively make recommendations.
• Experience in apparel, fitness, wellness, lifestyle, or multi-location retail is an asset.

Measures of Success

• Core and seasonal retail orders are planned and placed on time, with key launch timelines met.
• Inventory levels are actively monitored, with timely recommendations for reorders, transfers, and excess inventory.
• Retail performance and inventory health are clearly tracked, with actionable insights shared regularly.
• Vendor orders, timelines, and outstanding issues are proactively managed and communicated.
• Key retail processes and information are organized and documented to support continuity across the business.

Perks of Being on the Team

• Unlimited Standby Classes – Move, sweat, and reset whenever space allows
• Exclusive Discounts – On Lagree West and Jaybird classes, retail, and partner brands
• Growth Opportunities – Be part of a growing brand with room to advance
• Wellness-Focused Workplace – A positive, inspiring environment
• Connected Team Culture – Work alongside people who get it

Job Information

Location: Vancouver, BC

Type: Independent contractor, initial 3-month term

Reports to: Director of Central Operations

Schedule: This is an initial 3-month contract for approximately 15–20 hours per week, with potential for the engagement to extend or grow based on business needs.

Steps to Apply

To apply, please email your resume to Christine King at [email protected]‍.

Please note only short-listed applicants will be contacted. We appreciate your interest and the time you took to apply!

Lagree West and Jaybird are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for everyone on our team.

This job description is intended to outline the general responsibilities and expectations of this role. It is not a comprehensive list of all duties that may be required. Responsibilities, deliverables, and expectations may evolve based on business needs. The company reserves the right to modify this description at any time.