Posted 5 days ago
Retail Store Ambassador
@ Cozey
Vancouver, British Columbia
Overview
Cozey is hiring a part-time Retail Ambassador for 25-30 hours per week to serve customers in its furniture store. The role covers customer consultation, store visual merchandising and cleanliness, and team sales goals. Pay is $24/hour with paid time off, and the posting asks for evening, weekend and holiday availability.
Pay:
$24 an hour
Responsibilities:
- Greet and assist customers with furniture and design advice
- Resolve customer issues professionally and promptly
- Maintain visual merchandising, layout and store cleanliness
- Collect customer information and create draft orders
- Complete ongoing product and sales training
Requirements summary:
- 1-2 years of retail sales or customer service experience
- Excellent customer service and friendly demeanour
- Strong verbal and written communication
- Flexible availability including evenings, weekends and holidays
- Able to lift up to 50 lbs and stand for hours
- Furniture or home décor interest is an asset
Source and dates
Employer career site / ATS feed · rippling
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Experience | 1+ years |
| Hours per week | 27.5 |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Perks mentioned | Generous paid time off |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Cozey
| Field | Value |
|---|---|
| Open jobs on Jobsy | 22 |
About Cozey
At Cozey, we’re all about empowering possibilities in your home and making furniture shopping as easy and enjoyable as possible. Our thoughtfully designed, stylish furnishings adapt to evolving lifestyles, combining innovation with a commitment to great value and customer service. As a fast-growing, online-first brand, our success is driven by a team that shares our passion for redefining the furniture experience.
We are looking for a dynamic and experience focused part-time (25-30 hours/week) Retail Ambassador to join the rapidly expanding Cozey team. As a Retail Associate, you will be responsible for providing excellent customer service by understanding customer’s needs, furniture and design advice, and maintaining the store's visual merchandising, cleanliness, and organization. We are seeking an enthusiastic individual with a strong focus on service aptitude, who is excited to be part of a growing Canadian furniture start-up with very large ambitions.
What You’ll Be Doing
- Greet and assist customers, providing furniture and design consultation as needed.
- Build rapport with potential customers based on our brand value of customer obsession.
- Manage customer needs and resolve any issues in a timely and professional manner.
- Ensure that the visual merchandising of the store, including displays, layouts, and overall design are well maintained and align with the intended aesthetic vision.
- Ensure that the store is up to Cozey Standards in terms of cleanliness, organization, and being well-maintained at all times.
- Familiarize yourself with our products thoroughly, understanding the features, benefits, and unique selling points of each item.
- Participate in ongoing training sessions to stay updated on new products, sales techniques, and company policies.
- Work as a team to achieve sales and KPI goals.
- Collect customer information, create draft orders, and ensure customer follow-ups are done promptly.
What We’re Looking For
- 1–2 years of experience in retail sales or customer service.
- Excellent customer service skills with a friendly and approachable demeanour.
- Strong communication skills, both verbal and written.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Attention to detail and ability to maintain a well-organized and clean work environment.
- Flexible availability, including evenings, weekends, and holidays.
- Ready for some heavy lifting (up to 50 lbs) when reorganizing the store and ability to stand for multiple hours at a time.
- Experience and/or interest in furniture, home décor, or lifestyle retail is an asset.
What We Offer
- Competitive salary of $24/h
- Generous paid time off.
- Dynamic and inclusive work culture.
- Opportunity to rapidly expand your career with a fast-growing start-up.
If you're ready to join us on our mission to build the best customer experience in furniture and help create a world where everyone can feel at home, we'd love to speak with you!
Please note that we may use AI-powered tools to support parts of our hiring process, such as application screening and interview coordination. These tools help us focus our time where it matters most: getting to know candidates. All hiring decisions are made by people, and we’re committed to a fair and inclusive process.
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