Posted 16 days ago
Retail Supervisor, Full Time - Halifax SmartCentre
@ Gap
Halifax, Nova Scotia
Overview
Gap is hiring a full-time Retail Supervisor for its Halifax SmartCentre store to support the store leadership team, lead team tasks and model selling behaviours for customers. The role covers floor, stockroom and office work, including opening and closing checklists and flexible shifts that include holidays, evenings, overnight and weekends.
Responsibilities:
- Lead store processes and tasks with the leadership team
- Model selling behaviours and customer service for the team
- Educate customers about loyalty programs
- Complete opening and closing checklists
- Ensure all compliance standards are met
Requirements summary:
- Embody Gap Inc's purpose, mission, values and behaviours
- Communicate expectations clearly and directly
- Use technology effectively with customers and team
- Work flexible schedules including holiday, evening, overnight and weekend shifts
- Lift up to 30 pounds
Tools & skills
Source and dates
Source type not verified · gapinc
- Employer posting date
- 2026-10-21
- First seen by our source
- 2026-10-22
- Source record updated
- 2026-10-22
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 30 lb · computer low |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Gap
| Field | Value |
|---|---|
| Company size | 10001+ |
| Headquarters | San Francisco |
| Open jobs on Jobsy | 79 |
About the role
In this role, you will support the store leadership team by performing functional tasks as assigned. You will act as a role model to employees to support selling behaviors and the execution of tasks in specific areas of expertise. You will focus on leading processes, executing tasks, and maintaining productivity to ensure goals are met. Through collaboration with your leadership team, your goal is to role model and teach your team and drive behaviors to deliver a best-in-class customer experience.
What you'll do
- Consistently treat all customers and employees with respect and contribute to a positive work environment.
- Promote customer loyalty by educating customers about our loyalty programs.
- All leads are expected to become experts of the brand's selling behaviors by role modeling these behaviors with every customer who walks through our doors and allowing us to provide an exceptional customer experience.
- Support sales leader during (non-peak) hours, with the customer as the primary focus
- Support the store leadership team by collaborating effectively with employees and ensuring work tasks are completed in a timely and efficient manner
- Build and share expertise in the product lifecycle
- Support completion of work before or after the store operating hours, inclusive of opening and/or closing checklists
- Leverage omni-channel to deliver a frictionless customer experience.
- Ensure all compliance standards are met.
Who you are
- You embody Gap Inc’s Purpose, Mission, Vision, Values and Behaviors
- Provides clear and direct communication of expectations.
- Ability to utilize technology effectively to engage with customers and team to meet goals
- Demonstrate interest and initiative towards continuous improvement and growth
- Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
- Able to maneuver around the sales floor, stockroom and office and can lift up to 30 pounds.
Journal
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