Posted 26 days ago
Rooftop Spa Assistant
@ Rudding Park
Harrogate, British Columbia
Overview
Rudding Park, a privately-owned luxury hotel near Harrogate, is hiring a full-time Rooftop Spa Assistant to keep the rooftop spa areas running smoothly and deliver outstanding guest service. The role covers reception, the welcome desk, pool and laundry duties, and promoting food and drink sales in the spa.
Responsibilities:
- Run daily rooftop spa operations, including opening and closing
- Deliver guest service at reception and the welcome desk
- Promote and sell food and beverages within the spa
- Maintain cleanliness and hygiene of back-of-house areas
- Carry out pool cleaning and water tests
Requirements summary:
- Attention to detail and a passion for going above and beyond
- Good computer literacy with booking systems and Excel
- Physically fit to lift and move laundry
- Ability to work with reception and the wider spa team
- Previous guest-facing service experience desirable
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-18
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store, Client sites, Outdoors |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rudding Park
| Field | Value |
|---|---|
| Open jobs on Jobsy | 2 |
- How big is your smile?
- Do your eyes light up a room?
- Can you turn challenges into opportunities and guests into lifelong ambassadors
If you've got any of the above, we want to hear from you.
We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.
To support the smooth day to day operational running and standards of the Rooftop spa areas including the rooftop spa garden, reception areas, and rooftop welcome desk to provide the highest levels of guest service, cleanliness and operation of spa experiences. To promote all available business opportunities, predominantly food and drink sales and services within the spa.
About You
- Attention to detail
- Passion for going above and beyond
- A good level of computer literacy and database knowledge of booking systems, as well as experience working with excel.
- Ability to work cohesively alongside the reception and wider spa team
- Physically fit and able to count, lift and move laundry around the Spa
- Previous guest service experience in a guest-facing role desirable.
- To interact and communicate effectively with all team members of the spa and all members of the hotel team..
- To make sure any positive and/or negative guest feedback is communicated to the manager as quickly as possible.
- To ensure that sales tools are effectively utilised at all times to facilitate the sales process predominantly beverage sales.
- To maintain the cleanliness and hygiene of the back of house areas in line with company protocols.
- To carry out pool cleaning where required.
- To ensure adequate water tests are carried out at the appropriate intervals.
- To ensure full open and close down of the rooftop spa areas.
- To be completely knowledgeable about all spa products and spa services
- To provide outstanding guest experiences.
A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.
Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.
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