Posted 4 months ago
RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer
@ Source Code
Toronto, Ontario
Overview
Source Code is hiring a Senior IT Artificial Intelligence Architect/Designer on an 11-month onsite contract (possible extension) at 222 Jarvis St, five days a week. The role designs and implements conversational AI and contact centre solutions for Ontario Public Service modernization. Pay is $84.28 to $126.50 per hour depending on engagement type (T4 or incorporated).
Pay:
$84.28–$126.50 an hour
Responsibilities:
- Develop AI strategy and conceptual, logical and physical architectures
- Architect and implement conversational AI and AI-enabled contact centre solutions
- Align designs with enterprise standards, security policies and accessibility requirements
- Support Ontario Public Service contact centre modernization
Requirements summary:
- 10+ years enterprise architecture and software delivery
- 4+ years designing enterprise AI and machine learning solutions
- 4+ years designing conversational AI, chatbots, voicebots or conversational IVR
- Experience integrating AI with contact centre platforms
- Experience leading conversational AI and customer experience transformation
- Public sector experience is an asset
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- 2026-07-06
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Hours per week | 36.25 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Source Code
| Field | Value |
|---|---|
| Open jobs on Jobsy | 656 |
RQ11251 - Sr. IT Artificial Intelligence (AI) Architect/Designer
11-month contract (226 business days) - possible extension
ONSITE 5 days - 222 Jarvis St
Must Have:
- 10+ years of experience in enterprise architecture, solution design and software delivery.
- 4+ years of experience designing and implementing enterprise Artificial Intelligence and Machine Learning solutions.
- 4+ years of experience designing conversational AI, intelligent virtual assistants, voicebots, chatbots or conversational IVR solutions.
- Experience designing and implementing AI-enabled contact centre solutions. (Conversation design with AI)
- Experience integrating AI solutions with contact centre technologies such as Amazon Connect, Genesys Cloud, NICE CXone, Cisco Contact Center or equivalent platforms.
- Experience with AI platforms and services such as Amazon Connect Customer AI Agent, Azure OpenAI, Azure AI Services, Amazon Bedrock, Amazon Lex, Google Vertex AI or similar technologies.
- Demonstrated experience leading conversational AI, AI Agent and customer experience transformation initiatives.
- Experience modernizing IVR, customer self-service and digital engagement platforms.
Nice-to-have:
- Public sector experience
Responsibilities:
- Works on / develops Artificial Intelligence (AI) strategy for the organization including creating the conceptual, logical and physical architectures relevant for designing and developing an AI solution
- Undertakes the architecture, design, implementation and evolution of Artificial Intelligence (AI) and Conversational AI solutions based on client business requirements, enterprise architecture standards, security policies, accessibility requirements, best practices and cost models, in support of Ontario Public Service (OPS) contact centre modernization initiatives.
AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.
Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
INCORPORATED RATE RANGE (7.25 billable hours per day)
- $105.34/hr - $126.50/hr Inc.
T4 RATE RANGE (7.25 billable hours per day)
- $84.28/hr - $101.20/hr T4
Journal
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