Posted 4 months ago
RQ11330 - Application Support Specialist - Junior
@ Source Code
Toronto, Ontario
Overview
Source Code is hiring a junior Application Support Specialist on a one-year contract (283 business days, with a possible 60-day extension) on site at 222 Jarvis Street. The role supports operations for client applications hosted in the Government Services Shared Utility Service, covering incident triage, service requests, change assessment and reporting. Pay is $33.70 to $36.10 per hour incorporated, or $26.96 to $28.88 per hour T4.
Pay:
$26.96–$36.10 an hour
Responsibilities:
- Incident intake and triage for hosted Java applications
- Service request fulfillment and queue management
- Change request assessment and implementation
- Reporting and data analysis
Requirements summary:
- Experience with IBM WebSphere and DataPower
- Experience with UrbanCode deployment and middleware monitoring tools
- Experience with OpenShift, Kubernetes and Ansible
- Experience with ITIL incident and change management
Tools & skills
Source and dates
Source type not verified · manatal
- Employer posting date
- 2026-07-24
- First seen by our source
- 2026-10-12
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Hours per week | 36.25 |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Source Code
| Field | Value |
|---|---|
| Open jobs on Jobsy | 656 |
RQ11330 - Application Support Specialist - Junior
1 Year + Contract (283 Business Days) + Possible Extension (60 Days)
ONSITE - 222 Jarvis Street
Must haves:
- IBM WebSphere Application Server NDM and Liberty
- IBM DataPower
- Deployment Automation - Urban Code Deploy and Urban Code Velocity
- Middleware Monitoring tools e.g. ITCAM, Dynatrace
- Cloud technology including OpenShift, Kubernetes and Ansible.
- Experience with ITIL Incident Management process
- Experience with ITIL Change Management process
This position will support all operational work related to hosting client applications in the shared hosting environment of the Government Services, Shared Utility Service (SUS). They will perform roles such as operations support and queue manager, service request fulfillment lead and configuration management.
The Application Support Specialist has expertise in Middleware services and technology such as application hosting services, WebSphere, infrastructure configuration, network services and cloud services. This position will provide support for the larger SUS team in hosting and supporting 200+ Java applications.
Operational tasks including incident intake and triage, service request fulfillment, change request assessment and implementation, and general reporting and data analysis.
Skillset:
Experience with middleware application suite such as but not limited to:
- IBM WebSphere Application Server NDM and Liberty
- IBM DataPower
- Deployment Automation - Urban Code Deploy and Urban Code Velocity
- Middleware Monitoring tools e.g. ITCAM, Dynatrace
- Cloud technology including OpenShift, Kubernetes and Ansible.
- Experience with ITIL Incident Management process
- Experience with ITIL Change Management process
- Experience with Remedy/eSMT or other service management tools
- Experience with reporting tools and data visualization e.g. PowerBI
- Demonstrate strong communication and problem solving skills
- Experience with standard MS office suite
- Demonstrate initiative and responsiveness
AI Disclaimer: Source Code may use artificial intelligence (AI) tools to assist in certain aspects of its recruiting and business operations.
Note: The higher end of the range is intended for absolutely exceptional candidates who meet all must-have requirements and most or all nice-to-have qualifications. The client will evaluate candidates based on both rate expectations and overall skill set when shortlisting.
INCORPORATED RATE RANGE (7.25 billable hours per day)
- $33.70/hr - $36.10/hr Inc.
T4 RATE RANGE (7.25 billable hours per day)
- $26.96/hr - $28.88/hr T4
Journal
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