Sales and Service Coordinator

Company Description

At NAPA, we are driving the future of the auto parts industry with unmatched service and innovative solutions. Our passionate sales team is at the heart of our success, dedicated to building strong relationships and providing exceptional service. Join us and be part of a dynamic company where your sales expertise will accelerate growth and keep Canada moving.

Job Description

You will work in close collaboration with the Sales Manager.

This is a permanent, full-time position based in Hawkesbury. The schedule is Monday to Friday, 8:00 am to 5:00 pm.

We offer a competitive salary, an attractive benefits package, and company discounts. Furthermore, we provide ongoing training throughout your career to support and guide your professional development.

Your responsibilities will include:

• Advising on and selling NAPA products to a client base of small accounts, addressing their operational needs.
• Collaborating with various regional and corporate sales teams.
• Managing cylinder inventory.
• Working with store managers to develop sales growth plans, aimed at expanding business with both existing and potential clients within your assigned territory.
• Ensuring rigorous follow-up with clients regarding returns, equipment issues, or product-related inquiries.
• Making pricing recommendations, assisting with collections, and ensuring that accounts adhere to their purchasing terms.

Qualifications

To join our team, you must, among other requirements:

• Have at least 2 years of experience in a similar role.
• Hold a Class G driver’s license (required to operate a Ford F-550).
• Possess excellent customer service and communication skills.
• Be able to lift up to 50 pounds.
• Demonstrate excellent communication skills in both French and English, both oral and written. In this role, you will be required to collaborate regularly with internal clients across Canada.

Additional Information

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.