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Sales Associate-Print&Services

@ Staples Canada

Ottawa, Ontario

Full-time
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Overview

Staples Canada is hiring a Sales Associate for its print and services area on a full-time basis. The role centres on selling print and services to customers, handling POS transactions, and running in-store print production. Retail experience of 3 months to 1 year is preferred.

Responsibilities:

  • Engage customers and sell tailored print and services
  • Process POS transactions, including shipping
  • Handle print order intake, cataloguing and binning
  • Keep print machines stocked and merchandising standards met
  • Maintain inventory control and health and safety policies

Requirements summary:

  • 3 months to 1 year of prior retail experience (preferred)
  • Strong customer service and communication skills
  • Ability to work collaboratively in a team environment

Tools & skills

Source and dates

Employer career site / ATS feed · oraclecloud

Employer posting date
2026-11-05
First seen by our source
2026-11-05
Source record updated
2026-11-05

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentRetail
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
Perks mentionedFlexible hours, Retirement plan, Employee discount

Summary and details written by AI from the posting; the employer’s posting is the authority.

Staples Canada

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples is where smart meets streamlined. Headquartered in Richmond Hill, Ontario, Staples Canada has proudly served Canadians for over 30 years. With 11,000+ associates and nearly 300 stores, corporate offices, and distribution centres, we’re deeply rooted in communities from coast to coast. Explore more at www.staples.ca or follow us @StaplesCanada.

LinkedIn followers
77,889
People associated on LinkedIn
4,333
Reported office locations
  • 6 Staples Avenue, Richmond Hill, Ontario L4B 4W3, CA
Other recorded names
  • Staples Canada
  • Staples
Specialties
  • Ink & Toner
  • Paper
  • Office Supplies
  • School Supplies
  • Cleaning & Facilities
  • Technology & Electronics
  • Mailing
  • Shipping & Packing
  • Small Business
  • Arts & Crafts
  • Tech Services
  • and Tech Services
Profile identifies a recruitment agency
No

At Staples Canada, we’re redefining what EASY means for today’s world. From tech to tools to expert support, we help Canadians crush their to-do lists and get back to what really matters. Whether you're working, learning, or doing a bit of both, we make it all feel effortless. We’re your dedicated partner in productivity – offering curated solutions, expert advice, and services that simplify the everyday, Staples…

FieldValue
IndustryRetail
Company size10,001+ employees
HeadquartersRichmond Hill, Ontario
Organization typePrivately Held
SpecialtiesInk & TonerPaperOffice SuppliesSchool SuppliesCleaning & FacilitiesTechnology & ElectronicsMailingShipping & PackingSmall BusinessArts & Crafts
Open jobs on Jobsy683
LinkedInView page
Job description

Some of what you will do

  • Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
  • Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
  • Collaborate with store leaders to set and achieve sales and margin goals.
  • Perform in-store print production.
  • Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

  • Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
  • Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
  • Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
  • Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
  • Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
  • Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Some of what you need

  • 3 months to 1 year of prior retail experience (preferred).
  • Strong customer service and communication skills.
  • Ability to work collaboratively in a team environment.

Some of what you will get

  • Associate Discount
  • Flexible Benefit Plans
  • Group RRSP Program
  • Learning and Development Programs
  • Associate Recognition Programs

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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