Posted 12 days ago
Sales Associate-Retail
@ Roots
Etobicoke, Ontario
Overview
Roots is hiring Sales Associates for retail stores. The role focuses on customer service, building customer relationships, and supporting daily store operations. Candidates must work a minimum of 3 shifts a week including evenings, weekends and holidays, and be available through the mid-November to early January peak period. Employees receive a 50% employee discount.
Responsibilities:
- Engage and assist customers to drive sales and loyalty
- Handle POS transactions and daily store operations
- Support merchandising, replenishment and visual standards
- Resolve customer concerns with solutions-focused approach
- Collaborate with teammates and leaders on customer experience
Requirements summary:
- Available minimum 3 shifts per week including evenings, weekends and holidays
- Available mid-November through first week of January
- Ability to stand and move for 3 to 8 hour shifts
- Ability to bend, reach, twist and lift up to 50 lbs
- Retail experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-10-25
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-10-26
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Retail |
| Schedule | day, evening, holidays, weekends |
| Seasonal | Yes |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Perks mentioned | Employee discount |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Roots
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our heritage and authenticity and are proud of what we stand for. Our employees share this passion and seek opportunities to stretch their boundaries, learn new experiences and continue to grow their Roots. Fondée en 1973, Roots la principale marque canadienne axée sur le « style de vie » et elle est reconnue dans le monde entier pour ses articles en cuir, ses vêtements sport et ses accessoires de qualité. Elle possède plus de 120 points de vente au Canada et aux États-Unis, et plus de 100 en Asie. Roots est bien plus qu’une simple marque, elle constitue une culture et un style de vie dont l’inspiration provient des grands espaces. Nous formons une équipe dont les valeurs sont fondées sur la qualité et l’intégrité. Nous rendons hommage à notre héritage et notre authenticité, et sommes fiers de ce que nous représentons. Nos employés sont animés par cette même passion et repoussent constamment leurs limites afin de vivre de nouvelles expériences et de s’épanouir.
- LinkedIn followers
- 41,280
- People associated on LinkedIn
- 2,379
- Reported office locations
- 1400 Castlefield Ave, Toronto, ON M6B 4C4, CA
- Business categories
- Fashion
- Retail
- Manufacturing
- Department, Clothing & Shoe Stores
- Retail and wholesale
- Other recorded names
- Roots
- Specialties
- retail
- clothing
- handbags
- shoes
- leather
- and sweats
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Established in 1973, Roots is Canada’s leading lifestyle brand known around the world for its premium leather goods, apparel and accessories, with more than 120 retail locations in Canada and the United States, and more than 100 in Asia. Roots is not only a brand, we are a culture and lifestyle inspired by the open air. We are a team of people who share values focused on quality and integrity. We celebrate our…
| Field | Value |
|---|---|
| Industry | Retail Apparel and Fashion |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, ON |
| Organization type | Public Company |
| Year founded | 1973 |
| Specialties | retailclothinghandbagsshoesleatherand sweats |
| Open jobs on Jobsy | 96 |
| View page |
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!
Sales Associate
At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.
What You'll Do
- Deliver exceptional customer service by confidently engaging and assisting customers.
- Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.
- Take initiative to meet your sales goals and support the success of the store.
- Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.
- Resolve customer concerns with a positive, solutions-focused approach.
- Collaborate with teammates and leaders to create an outstanding customer experience.
- Stay current on product knowledge and seek opportunities to learn and grow.
- Contribute wherever needed to support team success and deliver an exceptional customer experience.
What Makes You Successful
- Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
- Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
- Creative Mindset
- Adapts to changing customer needs and finds solutions to challenges.
- Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.
What You Bring
- Retail experience is an asset.
- Positive attitude, resilience, and a competitive spirit.
- A coachable, dependable, and authentic approach.
- Strong communication and relationship-building skills.
- Pride in representing the Roots brand.
Role Requirements
- Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
- Must be available to work during the peak holiday business period, from mid-November through the first week of January.
- Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
- Ability to frequently bend, reach, twist, and move merchandise.
- Ability to safely lift and carry up to 50 lbs.
Why You'll Love Working Here
- 50% Employee Discount
- Brand Ambassador Program
- Collaborative team environment
- Opportunities to build sales and customer experience skills
- Opportunities for career growth within Roots
If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.
At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.
Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.
The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.
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