Posted 7 days ago
Sales & Customer Relations Manager
@ RETYCHE
Montréal, Quebec
Overview
Retyche is hiring a Sales & Customer Relations Manager for its pre-loved luxury handbag boutique in Montréal, which also sells online. The role leads the boutique sales team, builds a client book, owns sales targets and works with the online and marketing team. The posting requires 3+ years of luxury retail with team leadership, fluency in French and English, and weekend and holiday availability.
Responsibilities:
- Diriger, encadrer et motiver l'équipe de vente de la boutique
- Développer une clientèle fidèle par rendez-vous et événements privés
- Atteindre et suivre les objectifs de vente hebdomadaires et mensuels
- Attirer de nouveaux clients par la sensibilisation, les événements et les partenariats
- Faire respecter les normes de curation : authenticité, état et présentation
Requirements summary:
- 3 ans et plus en vente de luxe, dont leadership d'équipe
- Bilan démontré de fidélisation client et de ventes à forte valeur
- Solides connaissances des sacs et accessoires de luxe
- Maîtrise du français et de l'anglais
- Disponibilité les fins de semaine et durant le temps des fêtes
- Expérience en articles d'occasion ou consignation un atout
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-10
- Source record updated
- 2026-11-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Sales |
| Experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English, French |
Summary and details written by AI from the posting; the employer’s posting is the authority.
RETYCHE
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
About Retyche
Retyche resells pre-loved luxury handbags and accessories, in our Montréal boutique and online at retyche.com and through our social media.
Our ambition is to become the go-to destination for pre-loved luxury bags and accessories.
The role
We’re looking for a Sales & Customer Relations Manager who lives these values and wants to grow with us as we expand. You’ll lead our boutique team, build a loyal client community, and make every visit feel personal.
What you’ll do
- Lead, coach and inspire the boutique sales team
- Build and grow a client book through appointments, follow-ups and private events
- Own weekly and monthly sales targets, and track the results
- Bring clients to us through outreach, events and partnerships, not just foot traffic
- Uphold our curation standards for authenticity, condition and presentation
- Work closely with our online and marketing team, because we are digital-first and the boutique is part of a bigger client journey
- Work closely with the team to insure all operations are running smoothly, both for our clients in store and online.
What you bring
- 3+ years in luxury retail, including team leadership
- A track record of building loyal clients and closing high-value sales
- Strong knowledge of luxury handbags and accessories. Pre-loved or consignment experience is a plus
- Fluency in French and English
- Availability on weekends and during the holiday season
Why join us
- A growing brand with a loyal community
- A real voice in shaping the boutique’s next chapter
Journal
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