Posted 2 months ago
Sales Representative
@ Wirelessdna
Milton, Ontario
Overview
Wireless DNA, an authorized Rogers and Fido dealer, is hiring a Sales Representative to be the first point of contact for customers at its Greater Toronto area stores. The role involves building customer relationships, pitching services and advising on devices and plans, with a varied, flexible schedule and a base wage of $17.60 plus uncapped commission after training.
Responsibilities:
- Deliver consistent customer service and de-escalate issues
- Learn new products, services and promotions
- Use digital tools to interact with customers
- Meet monthly sales targets and key performance metrics
- Collaborate with team members on solutions and process updates
Requirements summary:
- Past customer service experience
- Positive attitude with customers
- Ability to build rapport and explain products
- Comfort taking ownership and initiative
- Multitasking in a fast-paced environment
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-08-27
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Sales |
| Schedule | weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Employee discount, Transit support |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wirelessdna
Saved company profile
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Excellence. It's in Our Genes.
Full company description
Wireless DNA is a Canadian telecommunications provider delivering reliable wireless and connectivity solutions for both businesses and consumers nationwide. An exclusive authorized dealer of Rogers, Fido, and Chatr, Wireless DNA operates 82+ locations across Canada, supporting small and mid-sized businesses, enterprise clients, and individual customers with mobile, internet, and communication services designed to keep people connected in an increasingly digital world. For businesses, Wireless DNA provides business wireless plans, enterprise mobility solutions, internet and connectivity services, unified communications, and business phone systems—helping organizations stay connected across teams, devices, and locations with scalable and dependable solutions. For consumers, we offer mobile devices, wireless plans, accessories, and in-store support, delivering a seamless retail experience backed by trusted national networks and knowledgeable teams. With a 25-year legacy and an award-winning network of stores, Wireless DNA brings the latest in telecommunications technology together with customer-focused service—bridging enterprise-grade connectivity with everyday wireless needs across Canada.
- LinkedIn followers
- 11,915
- People associated on LinkedIn
- 187
- Reported office locations
- 1109-4789 Yonge Street, Toronto, Ontario M2N 0G3, CA
- 1250 South Service Rd, Mississauga, Ontario L5E 1V4, CA
- 7205 Goreway Dr, Mississauga, Ontario L4T 2T9, CA
- 3850 Sheppard Ave E, Unit 0075, Scarborough, Ontario M1T 3L4, CA
- 2900 Markham Rd, Unit A47, Scarborough, Ontario M1X 1E6, CA
- 45 Overlea Blvd, Unit 148, Toronto, Ontario M4H 1C3, CA
- 4300 Steeles Ave E, Markham, Ontario L3R 0Y5, CA
- 2000 Airport Rd NE, Near Door 15, Calgary, Alberta T2E 6W5, CA
- 1000 Airport Rd, Nisku, Alberta T9E 0V3, CA
- 747 Bell Blvd, Halifax, Nova Scotia B2T 1K2, CA
- 6301 Silver Dart Dr, Terminal 1, Mississauga, Ontario L5P 1B2, CA
- 6301 Silver Dart Dr, Door G, Mississauga, Ontario L5P 1B2, CA
- 1970 Wellington Ave, Winnipeg, Manitoba R3H 0E3, CA
- 1530 Albion Rd, Unit 37C, Etobicoke, Ontario M9V 1B4, CA
- 84 Lynden Rd, Unit K03, Brantford, Ontario N3R 6B8, CA
- 777 Guelph Line, Burlington, Ontario L7R 3N2, CA
- 222 Spadina Ave, Toronto, Ontario M5T 3B3, CA
- 250 The East Mall, Unit 105, Etobicoke, Ontario M9B 3Y8, CA
- 444 Yonge St, Unit M7, Toronto, Ontario M5B 2H4, CA
- 45 Overlea Blvd, Unit 160, Toronto, Ontario M4H 1C3, CA
- 220 Yonge St, Unit Z019, Toronto, Ontario M5B 2H1, CA
- 2 King St W, Hamilton, Ontario L8P 1A1, CA
- 2 Bloor St E, Unit C12, Toronto, Ontario M4W 1A8, CA
- 1911 Finch Ave W, North York, Ontario M3N 2V2, CA
- 700 Lawrence Ave W, Unit 119B, North York, Ontario M6A 3B4, CA
- 55 Ontario St, Unit K003, Milton, Ontario L9T 2M3, CA
- 85 Ellesmere Rd, Unit K017, Unit , Ontario M1R 4B7, CA
- 4141 Dixie Rd, Mississauga, Ontario L4W 1V5, CA
- 4141 Dixie Rd, Unit K8, Mississauga, Ontario L4W 1V5, CA
- 1151 Dundas St W, Unit K3, Mississauga, Ontario L5C 1C6, CA
- 2300 Yonge St, Unit M12, Toronto, Ontario M4P 1E4, CA
- 4841 Yonge St, Unit 115, Toronto, Ontario M2N 5X2, CA
- 1 York Gate Blvd, Unit K-9, North York, Ontario M3N 3A1, CA
- 6064 Yonge St, North York, Ontario M2M 3W6, CA
- 10990 Chinguacousy Rd, Brampton, Ontario L7A 0P1, CA
- 541 Thompson Rd S, Milton, Ontario L9T 7Z1, CA
- 2951 Lake Shore Blvd W, Etobicoke, Ontario M8V 1J5, CA
- 246 Queen St, Port Perry, Ontario L9L 1B9, CA
- 550 Queen St W, Brampton, Ontario L6X 3E1, CA
- 630 Peter Robertson Blvd, Brampton, Ontario L6R 1T4, CA
- 1564 Royal York Rd, Etobicoke, Ontario M9P 3C3, CA
- 1098 Peter Robertson Blvd, Brampton, Ontario L6R 3A5, CA
- 101 Osler Dr, Dundas, Ontario L9H 4H4, CA
- 5200 Dixie Rd, Mississauga, Ontario L4W 1E4, CA
- 2 Sky Harbour Dr, Brampton, Ontario L6Y 0V7, CA
- 1 Steeles Ave E, Brampton, Ontario L6W 4J4, CA
- 2 Dewside Dr, Brampton, Ontario L6R 3Y5, CA
- 7975 Yonge St, Innisfil, Ontario L9S 1L2, CA
- 135 Fennel Avenue West, Hamilton, Ontario L9C 0E5, CA
- 22-6085 Creditview Rd, Mississauga, Ontario L5V, CA
- 2456 Lake Shore Blvd W, Etobicoke, Ontario M8V 1C9, CA
- 379 Main St N, Brampton, Ontario L6X 1N7, CA
- 1 Promenade Circle, Vaughan, Ontario L4J 4P8, CA
- 165 Silver Reign Dr, Unit 2103, Etobicoke, Ontario M9W 3W4, CA
- 550 King St N, Waterloo, Ontario N2L 5W6, CA
- 2960 Kingsway Dr, Kitchener, Ontario N2C 1X1, CA
- 355 Hespeler Rd, Cambridge, Ontario N1R 6B3, CA
- 435 Stone Rd W, Guelph, Ontario N1G 2X6, CA
- 1000 Airport Parkway Private, Ottawa, Ontario K1V 9B4, CA
- 45 Four Winds Dr, Toronto, Ontario M3J 1K7, CA
- 165 Silver Reign DR, unit 2103, Etobicoke , Onatrio M9W 3W4, CA
- 88 Ave NE, 3190 – 5850, Calgary, Alberta T3J0Z7, CA
- 515 Marlborough Way NE, Unit 718K, Calgary, Alberta T2A 7E7, CA
- 100 Anderson Rd SE, Calgary, Alberta T2J 3V1, CA
- 2525 36 St NE, Calgary, Alberta T1Y 5T4, CA
- 2269 Riverside Dr, Unit 017A, Ottawa, Ontario K1H 8K2, CA
- 2331 St NW, 208, Edmonton, AB T6K4B4, CA
- 9499 137 Ave, Edmonton, Alberta T5V, CA
- 102 Avenue NW, 10200, Edmonton, Alberta T5J 4B7, CA
- Business categories
- Sales
- Telecommunications
- Customer Service
- Other recorded names
- Wirelessdna
- Specialties
- Telecommunication
- Business Telecommunications
- Mobile Plans & Wireless Solutions
- Enterprise Mobility Solutions
- Internet & Connectivity Services
- SMB Wireless Plans
- Unified Communications
- and Retail Wireless Solutions
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Wireless DNA is a Canadian telecommunications provider delivering reliable wireless and connectivity solutions for both businesses and consumers nationwide. An exclusive authorized dealer of Rogers, Fido, and Chatr, Wireless DNA operates 82+ locations across Canada, supporting small and mid-sized businesses, enterprise clients, and individual customers with mobile, internet, and communication services designed to…
| Field | Value |
|---|---|
| Industry | Telecommunications |
| Company size | 51-200 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1999 |
| Specialties | TelecommunicationBusiness TelecommunicationsMobile Plans & Wireless SolutionsEnterprise Mobility SolutionsInternet & Connectivity ServicesSMB Wireless PlansUnified Communicationsand Retail Wireless Solutions |
| Open jobs on Jobsy | 107 |
| View page |
About Us:
Wireless DNA is an authorized exclusive Rogers and Fido dealer with over 25 years in the industry with an award-winning network of stores to bring the best and the latest in telecommunication technology. We have 38 different locations across the Greater Toronto area, including one at the Toronto Pearson airport.
We are passionate about innovation and believe that the best road to success lies through growth and happiness of our employees.
About this Role:
Our Sales Associates are key players who reflect our brand by being the first point of contact with our customers. They are experts in building strong customer relationships and maintaining customer loyalty by constantly answering questions, pitching services and providing advice on the most suitable devices and plans. Most of all they are strong team players who demonstrate a high level of energy and support each other to meet monthly objectives and strive as a team.
Why work at Wireless DNA:
- Competitive base compensation plus lucrative Commission
- Comprehensive health and dental plan
- Great Employee Referral Program
- Opportunities to grow and develop your career
- Great culture, with a diverse and inclusive Workplace
- Employee discounts across Rogers & Fido services
- Parking available on site
- Monthly birthday recognition, acknowledgement, and celebrations
- Opportunity to give back to the community through volunteering / participating in company events
In this role you will:*
- Demonstrate and deliver superior and consistent customer services, while taking ownership of problems by de-escalating any issues and providing alternative advice
- Be pro-active to learning about the launch of new company products and services by keeping yourself up to date with all promotions in a timely manner
- Utilize digital tools and systems to interact with our customers
- Meet and exceed key performance metrics by regularly reviewing monthly sales targets and the percent to objective
- Collaborate well with team members to provide alternative solutions to problems while effectively communicating any updates or changes to processes and procedures
- Be able to work a varied and flexible schedule (Monday – Sunday)
- During training the pay will be $18.50, once the new hire completes their training they will be eligible to earn commission. The pay will then be $17.60 + commissions (uncapped)
You are someone who:
- Always maintains a positive attitude when dealing with customers
- Has demonstrated past customer service experience
- Enjoys building rapport with customers
- Ensures that customers understand our products and services
- Is comfortable taking ownership, showing initiative, and taking lead
- Ability to multi-task in a fast-paced environment
- Can handle challenging feedback and stay self-motivated to achieve results
- Takes pride in their work environment and acts as a brand ambassador
It is the policy of Wireless DNA to provide reasonable accommodations for qualified persons with disabilities who are applicants for employment. If you need assistance or accommodations to interview because of a disability, please inform the Recruiter (Human Resources) in advance. Employment opportunities will never be denied to anyone because of the need for an accommodation.
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