Posted 17 days ago
Salesforce Communications Cloud Architect
@ Astra North Infoteck Inc.
Toronto, Ontario
Overview
Astra North Infoteck Inc. is hiring a Salesforce Communications Cloud Architect on a contract basis in Toronto, ON, with a hybrid arrangement of 2 to 3 days in the office. The role leads end-to-end architecture and implementation of Salesforce Communications Cloud platforms, including EPC, CPQ, Order Management and Digital Commerce, and requires 10+ years of Salesforce experience.
Responsibilities:
- Lead end-to-end architecture and implementation of Salesforce Communications Cloud
- Design EPC, CPQ, Order Management and Digital Commerce solutions
- Define integrations with OSS/BSS, CRM, ERP and third-party systems
- Guide development teams and lead technical workshops
Requirements summary:
- 10+ years of Salesforce experience
- Strong Communications Cloud (Vlocity) expertise
- Hands-on OmniStudio, Apex, LWC and API integration skills
- Knowledge of telecom Lead-to-Order and Order-to-Cash processes
- Experience with CI/CD and DevOps deployment
Tools & skills
Source and dates
Source type not verified · zoho
- Employer posting date
- 2026-10-20
- First seen by our source
- 2026-10-21
- Source record updated
- 2026-10-21
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Software development |
| Experience | 10+ years |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Astra North Infoteck Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 426 |
Salesforce Communications Cloud Architect
Location: Toronto, ON – Hybrid (2–3 Days WFO)
Skills: Salesforce Communications Cloud
Experience Required: 10+ Years
Role Description
- Lead end-to-end architecture, solution design, and implementation of Salesforce Communications Cloud platforms.
- Design Enterprise Product Catalog (EPC), CPQ, Order Management, and Digital Commerce solutions.
- Define integration architecture with OSS/BSS, CRM, ERP, middleware, and third-party systems.
- Drive scalability, performance, security, and governance standards.
- Lead technical workshops, solution reviews, and stakeholder discussions.
- Provide architectural guidance to development and implementation teams.
- Ensure alignment with TM Forum standards and telecom industry best practices.
- Support estimation, roadmap planning, and digital transformation initiatives.
Essential Skills
Required Skills
- 10+ years of Salesforce experience with strong expertise in Communications Cloud (Vlocity).
- Hands-on experience with EPC, CPQ, Order Management, and Industries processes.
- Strong knowledge of OmniStudio (OmniScripts, FlexCards, DataRaptors, Integration Procedures).
- Expertise in Salesforce architecture, Apex, LWC, APIs, and integrations.
- Experience integrating Salesforce with OSS/BSS, ERP, and external platforms.
- Strong understanding of telecom business processes such as Lead-to-Order and Order-to-Cash.
- Experience with CI/CD, DevOps, and Salesforce deployment methodologies.
Preferred Skills
- Salesforce Application/System Architect certification.
- Salesforce Industries (Communications Cloud) certifications.
- MuleSoft integration experience.
- Knowledge of TM Forum Open APIs and SID model.
- Experience with large-scale telecom transformation programs.
- Agile/Scrum delivery experience.
Journal
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