Posted last month
Scheduling & Staff Services Assistant
@ Canucks Sports & Entertainment
Vancouver, British Columbia
Overview
Canucks Sports & Entertainment is hiring a part-time Scheduling and Staff Services Assistant in its People Team to schedule event staff and process timesheets. The work covers staffing levels, time-off and schedule changes, and liaising with managers. Shifts are during daytime office hours, Monday to Sunday, following the Rogers Arena event calendar.
Responsibilities:
- Enter payroll requirements and process timesheets
- Schedule part-time staff for events per the Collective Agreement
- Handle late requests, time-off requests and availability changes
- Monitor staffing levels and liaise with event managers
- Report unexcused, late and sick employee information
Requirements summary:
- Some post-secondary education is an asset
- One year scheduling part-time unionized employees is preferred
- Previous administrative or office experience
- Experience with databases, ideally online scheduling or payroll systems
- Working knowledge of MS Office programs
- Detail-oriented and able to work in a fast-paced environment
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-28
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-16
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Human resources |
| Schedule | day, weekends |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Canucks Sports & Entertainment
Saved company profile
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We connect organizations to BC's largest sports fanbase.
Full company description
Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference. If you are a customer-focused, enthusiastic individual, passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team. Vacancies are available in many exciting roles throughout our company. Please see www.canucks.com/jobs for all current opportunities.
- LinkedIn followers
- 31,356
- People associated on LinkedIn
- 1,231
- Reported office locations
- 800 Griffiths Way, Vancouver, BC V6B 6G1, CA
- Business categories
- Sports
- Other recorded names
- Abbotsford Canucks
- Abbotsford Arena-AHL ArenaOpsPT
- Canucks Sports & Entertainment
- Canucks Sports & Entertainment (CSE)
- Specialties
- Owner and Operator of Rogers Arena
- Owner of Vancouver Canucks (NHL)
- Owner of Abbotsford Canucks
- and Owner of Vancouver Warriors
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging…
| Field | Value |
|---|---|
| Industry | Spectator Sports |
| Company size | 201-500 employees |
| Headquarters | Vancouver, BC |
| Organization type | Privately Held |
| Year founded | 1970 |
| Specialties | Owner and Operator of Rogers ArenaOwner of Vancouver Canucks (NHL)Owner of Abbotsford Canucksand Owner of Vancouver Warriors |
| Open jobs on Jobsy | 46 |
| View page |
POSITION SUMMARY:
The Scheduling and Staff Services Assistant is part of the People Team is responsible for providing proactive, best-in-class customer service to our event staff and managers. Key responsibilities include scheduling part-time staff for events and timesheet processing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(Other duties may be assigned as required)
- Enter and complete all payroll requirements and process timesheets
- Assist with administrative functions including monitoring and responding to staff phone calls, emails, and data entry while maintaining detailed records of all call communication
- Administer late requests, schedule and/or deployment changes, time-off requests, leaves of absence, and availability changes, etc. while maintaining appropriate staffing requirements
- Provide one-stop scheduling services for an assigned client group; from collecting availability, scheduling events in accordance with the Collective Agreement and/or departmental scheduling guidelines to developing staff deployment plans for all events
- Monitor staffing levels by classification to ensure adequate staffing levels are maintained and that all staff have submitted up to date availability
- Liaise with Event/Department Managers to confirm staffing deployment requirements
- Provide People department and Managers with unexcused, late and sick employee information, and other statistical information as required
- Maintain a step-by-step procedure manual for all responsibilities and tasks performed in this role
- Update event staff message boards and assist as required with other staff services duties and projects
REQUIRED EXPERIENCE AND QUALIFICATIONS:
- Some post-secondary education is an asset
- 1 years experience scheduling part-time unionized employees is preferred
- Previous experience working in an administrative capacity or office setting
- Experience with databases, preferably with an online scheduling or payroll system
- Demonstrated ability to work as a team player with a high level customer service focus, responding to all customers with a professional and “can do” approach
- Knowledge of payroll systems and timesheet processing an asset
- Ability to work in a fast-paced, time-sensitive environment with the ability to multi-task
- Working knowledge of MS Office programs; quick to learn new programs
- Exceptional organizational and time management skills to meet tight deadlines
- Excellent written and verbal communication skills, with a strong commitment to communicate professionally and positively with staff and fans
- Ability to work independently
- Must be detail-oriented
- Flexible to work shifts during daytime office hours, Monday-Sunday, based on the Rogers Arena event schedule
This position will remain open until filled.
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