Posted 25 days ago
Security Service Manager
@ Allied Universal
Hamilton, Ontario
Overview
Allied Universal is hiring a Security Service Manager in Hamilton to oversee security operations across the region, manage security personnel, and maintain client relationships. The role is hybrid with regular travel to client sites and includes business development and budget responsibilities. The posting states an annual salary of $55,000 to $59,500 including a car allowance, plus a fuel allowance and performance bonuses.
Pay:
$55,000–$59,500 a year
Responsibilities:
- Oversee daily security operations across client sites
- Supervise, support and develop security personnel
- Build client relationships and present performance reports
- Support branch budgeting and optimize staffing costs
- Investigate incidents and implement corrective actions
Requirements summary:
- 3 to 5 years in security operations or management
- At least 3 years in a supervisory role
- Strong knowledge of security operations and incident response
- Valid Ontario Class G driver's licence with clean record
- Proficiency in Microsoft Office and security management systems
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · icims
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-20
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 3+ years |
| Management experience | 3+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Licences & certifications | Ontario Class G driver's licence |
| Driver’s licence | required |
| Encouraged to apply | People with disabilities, Racialized people, Indigenous peoples |
| Perks mentioned | Retirement plan, Performance bonus, Employee discount, Wellness, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Allied Universal
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and customers. We take pride in our extensive knowledge in a range of specialty sectors such as education, healthcare, retail, commercial real estate, government and corporate campuses, etc. We believe there is no greater purpose than serving and safeguarding customers, communities and people in today’s world. Allied Universal is There for you®.
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- Business categories
- Information Technology
- Cyber Security
- Software
- Janitorial Service
- Security
- Other recorded names
- Allied Universal
- Specialties
- Security Services
- Janitorial Services
- Staffing Services
- Event Services
- Risk Advisory
- and Security Consulting
- Profile identifies a recruitment agency
- No
- Reported total investment
- 9,000,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Allied Universal®, a leading security and facility services company, provides proactive security services and cutting-edge smart technology to deliver evolving, tailored solutions that allow clients to focus on their core business. Our excellence starts with our local leadership and local presence. In fact, in North America alone, we have an extensive network of offices to support our local communities and…
| Field | Value |
|---|---|
| Industry | Professional Services |
| Company size | 10,001+ employees |
| Headquarters | Irvine, CA |
| Organization type | Privately Held |
| Specialties | Security ServicesJanitorial ServicesStaffing ServicesEvent ServicesRisk Advisoryand Security Consulting |
| Open jobs on Jobsy | 173 |
| View page |
Overview
Company Overview:
We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!
Start your phenomenal career with Allied Universal today!
Job Description
Security Service Manager
Employment Type: Full-TimeLocation: HamiltonWork Model: Hybrid (Remote, Office, and On-Site)Annual Salary: $55,000 - $59,500 (inclusive of car allowance)Additional Compensation: Non-taxable fuel allowance and performance-based bonuses
Position Overview
Reporting to the Regional General Manager, the Security Service Manager is responsible for overseeing security operations across the Hamilton region. This role ensures high service standards, regulatory compliance, client satisfaction, and the effective management of security personnel, resources, and operational performance. The successful candidate will also support business development and contribute to the branch’s financial and operational objectives.
Key Responsibilities
1. Operational Management
- Oversee daily security operations across assigned client sites.
- Ensure compliance with company policies, contractual requirements, and applicable regulations.
- Conduct site inspections and operational audits to maintain service quality.
- Implement emergency response procedures and address operational issues.
- Supervise, support, and develop security personnel.
2. Client Relationship Management
- Build and maintain strong client relationships.
- Address client inquiries, concerns, and service escalations promptly.
- Conduct regular client meetings to review performance and security requirements.
- Prepare and present operational reports and service updates.
3. Financial Oversight
- Support branch budgeting and financial planning.
- Monitor operational expenses and identify cost-saving opportunities.
- Optimize staffing and resource allocation while maintaining service standards.
- Contribute to achieving branch financial and operational targets.
4. Business Development
- Identify new business opportunities within the GTA.
- Collaborate with the sales team to develop proposals and secure new contracts.
- Identify opportunities to expand existing client accounts.
- Monitor industry trends, market conditions, and competitor activity.
5. Compliance & Reporting
- Maintain accurate documentation of security operations, incidents, and inspections.
- Ensure compliance with applicable legislation, licensing requirements, and contractual obligations.
- Prepare and submit regular operational reports to regional leadership.
- Investigate incidents, address identified risks, and implement corrective actions.
Qualifications
- Minimum 3–5 years of experience in security operations or management, including at least 3 years in a supervisory role.
- Demonstrated leadership and team management skills.
- Strong knowledge of security operations, risk management, and incident response.
- Excellent communication, organizational, and client relationship management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office and security management systems.
- Valid Ontario Class G driver’s licence with a clean driving record.
- Ability to travel throughout the Hamilton area and respond to emergencies outside regular business hours as required.
Work Environment
- Hybrid work arrangement combining remote, office-based, and on-site responsibilities.
- Primary office located in Hamilton, Ontario.
- Regular travel to client sites throughout the Hamilton region.
- Availability to address urgent operational matters outside regular business hours when required.
Compensation & Benefits
- Performance-based bonus opportunities.
- Flexible tiered benefits program (Bronze, Silver, and Gold plans).
- Pension plan.
- Company vehicle or car allowance, as applicable.
- Ongoing professional development and training opportunities.
Closing
Allied Universal® is an inclusive and equitable employer, encouraging applications from qualified women and men including persons with disabilities, members of visible minorities, and Aboriginal persons.
Requisition ID
2026-1706448Journal
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