Security Supervisor - Government House

More than a security company.

Commissionaires is a Canadian company that provides security and safety services to a broad range of clients in the private, public and post-secondary sectors. The organization operates as a not-for-profit with a passion for customer service and a social mandate to create meaningful employment opportunities for veterans of the Canadian Armed Forces, RCMP and many citizens. Every day, our employees help make communities safer through professionalism, excellence, and service.

Launch your career in public safety with Commissionaires.

Whether you're exploring policing, corrections, bylaw enforcement, or a long-term career in security, Commissionaires provides paid training, real-world experience, and opportunities to grow alongside some of Canada's most experienced professionals.
Many public safety careers begin with hands-on experience gained in the field. At Commissionaires, you'll gain practical experience, develop transferable skills, and learn from veterans and public safety professionals who have dedicated their careers to serving others. It's an opportunity to build your future while working with a team committed to service, integrity, and community safety.
As Canada's only not-for-profit security company, more than 90% of our revenue is reinvested into our people through wages, benefits, training, and employee programs.

Location: Government House, Victoria B.C.

Position Status: Non-Union

Shifts: 0830 - 1630 Monday to Friday

Wage: $30.00 per hour

Reports to: Client Service Manager

BENEFITS

We invest in our people through competitive compensation, training and development opportunities, comprehensive benefits, employee recognition programs, and opportunities for career growth.
You'll also enjoy:

• Exclusive partner discounts through BMO, Bell, and the Hero Travel Program
• Free and paid training program
• Opportunities for advancement across the organization
• Flexible scheduling and a variety of shifts to maximize work-life balance
• Extended health, dental, and vision coverage
• Long-Term Disability and Life Insurance
• RRSP contributions paid by the company
• Referral bonuses
• Free uniforms and dry-cleaning reimbursement (where applicable)
• Safety boot reimbursement and PPE provided (where applicable)

JOB RESPONSIBILITIES

• Supervising security guards at the detachment.
• Monitoring dress and deportment of the security guards, ensuring staff complete their duties correctly and that they are aware of the application and enforcement of all relevant Detachment policies, procedures and Post Orders.
• Supervising and implementing all staff training.
• Ensuring standards are maintained through regular briefings and posted updates.
• Assisting with accidents, emergency scene management, and first aid and security assistance to staff and others as required.
• Scheduling security guards at the detachment.
• Supervising normal and emergency activities relating to security situations.
• Reporting and where possible, correcting any safety/security problems relating to personnel, equipment or building deficiencies affecting operations.
• Administering accident, incident and disciplinary reports.
• Undertaking all work shift scheduling activities for the Detachment, including time sheets and personnel administration.
• Maintaining a record of all staff performance metrics.
• Performing other duties.

REQUIRED EDUCATION, QUALIFICATIONS AND EXPERIENCE

• BC Security Worker license.
• Must be legally entitled to work in Canada.
• Must be able to obtain a Reliability Clearance and be minimum 19 years of age.
• Must be physically fit and able to stand for long periods at a time.
• Must be able to work in a range of weather conditions throughout shift.
• Must be willing to complete the online Commissionaire Qualifying Course (CQC)
• Must be fluent in the English language - written, verbal and reading skills.
• Must have a positive attitude with a professional demeanour, and strong interpersonal skills.
• Must be comfortable learning and using scheduling software (we use Tracktik).
• Have excellent attention to detail to fulfill duties and responsibilities and incident report writing.
• Have excellent problem solving skills with an ability to handle emergency situations in a calm manner.
• Have the ability to work independently and make sound decisions in varying situations.
• Have a demonstrated interest and experience in serving the public.
• Knowledge of Post Orders, the Division’s Policies and Procedures Manual and ISO documentation is essential.
• Excellent communicator who is capable of motivating and instilling professionalism at all levels.
• Excellent organizational skills that assists the entire team in understanding how services are delivered.
• Proven ability to operate under stress and tight timelines.
• Excellent computer skills, primarily working with Microsoft Office and Excel applications