Senior Analyst

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***POSITION IN HYBRID MODE***DOWNTOWN MONTREAL***

Summary:

This position is part of the Digital Solutions portfolio, supporting the continuous evolution of McGill's integrated student digital experience. The Senior Analyst will independently lead complex functional analysis activities supporting the development, delivery, operation, and enhancement of student-facing digital services. Working across enterprise systems and in collaboration with business and technical stakeholders, the role will translate business needs into feasible functional solutions, helping reduce digital friction and simplify students' interactions with McGill's digital services.

Primary Responsibilities:

· Provide expertise in the discipline of system analysis, design, testing and deployment and mentor analysts in applying related processes, procedures and best-practices

· Resolve system incidents/problems and act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required

· Provide guidance to and support the Portfolio Manager in the evaluation of business requests and the evolution of the systems within his/her own domain

· Lead the implementation of medium to complex enhancements to existing systems that meet business requirements and are aligned with IT orientations:

· gather business requirements

· evaluate feasibility, provide estimates, design solution and prepare detailed specifications

· coordinate team effort in developing and implementing the enhancements

· With other IT experts in designing and implementing new systems that meet business requirements and are aligned with IT orientations

· analyze impact and provide expertise for integration with existing systems

· identify tasks and artifacts required for the development, testing and deployment of the new system and modification to the existing systems and provide estimates

· transform business requirements and conceptual system designs into detailed functional specifications in accordance with design standards

· Develop the following artifacts (not limited to) for hand off to the development team and/or third-party vendors: functional specifications, interface designs, data conversion, configuration specifications, code and scripts (database and others)

· Develop test plan and scenarios and conduct detailed functional and integration testing to ensure programming/configuration has been done in accordance with detailed functional specifications and business requirements

· Perform or assist in the configuration and control of system parameters and files to meet business requirements

· Support Business Subject Matter Experts and users during user acceptance testing and coordinate activities as required

· Assist in the development of application documentation, user documentation and training materials

Minimum Education & Experience:

Education: Undergraduate Degree

Experience: Five (5) years’ related experience

Desired: Four (4) year degree (Undergraduate degree) in Management Information Systems or Computer Science or equivalent experience

Other Qualifying Skills And/or Abilities:

· Proven track record in the implementation, enhancement, and support of enterprise and web-based application systems.

· Excellent analytical and problem-solving skills – ability to perform root cause analysis

· Demonstrated expertise in functional and data analysis, including the ability to clarify business needs and translate them into detailed functional specifications.

· Demonstrated experience analyzing enterprise system integrations, data flows, and API-based interfaces, including identifying data sources, dependencies, and functional requirements.

· Demonstrated ability to independently lead complex functional investigations, clarify ambiguous requirements, engage appropriate subject matter experts, and drive cross-functional activities toward feasible solutions and resolution.

· Experience in working with third-party software and vendors.

· Experience working in agile or iterative development environments (e.g. Scrum, Kanban)

· Knowledge of higher education systems or student lifecycle processes is an asset

· Awareness of accessibility standards, inclusive design practices, and user-centred approaches to improving student digital experiences.

· Strong leadership, communication, documentation, planning, and coordination skills, with demonstrated autonomy in managing multiple initiatives and deadlines.

· Familiarity with relational databases, SQL, REST APIs, and enterprise data structures is an asset.

· Experience with tools such as Jira, Confluence, and Zephyr Scale is an asset.

· Experience with Ellucian Banner or comparable student information systems is an asset.

· English spoken and written. French spoken and read.

As one of Montreal's Top Employers, here is what we offer:

• Competitive benefits package (Health, Dental, Life Insurance) (if eligible)
• Defined contribution pension plan (with employer contribution up to 10%) (if eligible)
• Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)
• Competitive vacation policy
• Two (2) personal days
• Two (2) floating holidays
• Nine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour Day
• Paid time off over the December holiday period
• Tuition waiver for regular employees and their dependents
• Up to two (2) days of remote work per week where the position permits

Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

Bachelor's Degree 5 Years Related Experience /

Annual Salary:

(MPEX Grade 07) $92,150.00 - $115,190.00 - $138,230.00

Job Profile:

MPEX-IST3E - IT Business Application - Senior Professional/Manager

Hours per Week:

33.75 (Full time)

Supervisor:

Portfolio Manager Digital Solutions

Position End Date (If applicable):

Deadline to Apply:

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, [email protected].