Posted 11 days ago
Senior Claims Advisor, AB
@ Allstate Insurance Company of Canada - Permanent
Toronto, Ontario
Overview
Allstate Insurance Company of Canada is hiring a Senior Claim Advisor, Accident Benefits, in Ontario, a full-time permanent role. The advisor handles complex, up to non-catastrophic first-party injury claims, interpreting policy wording, setting reserves and negotiating settlements. The posting requires 2-4 years of Ontario Accident Benefits experience outside the MIG and states a compensation range of $67,200 to $109,725 annually.
Pay:
$67,200–$109,725 a year
Responsibilities:
- Investigate, negotiate and settle complex accident benefit claims
- Interpret policy wording, determine coverage and set reserves
- Communicate with claimants, vendors, medical professionals and lawyers
- Maintain a caseload and document files thoroughly
- Work with a team of Accident Benefit Adjusters and Claims Assistants
Requirements summary:
- 2-4 years Ontario Accident Benefits experience outside the MIG
- CIP designation completed or planned (preferred)
- Insurance and injury claims knowledge (preferred)
- Strong time management and organizational skills
- Strong critical thinking and communication skills
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-28
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Allstate Insurance Company of Canada - Permanent
| Field | Value |
|---|---|
| Open jobs on Jobsy | 113 |
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Job Description
Our team is growing, and we are actively looking to hire Senior Claim Advisor, Accident Benefits to join our Ontario team! Reporting to the Manager Casualty Claims Complex AB, you will be accountable for handling complex up to non-catastrophic first party injury claims.
Accountabilities:
- Interpret insurance policy wording, determine policy coverages and set reserves on Accident Benefit claims assigned
- Investigate, negotiate and settle accident benefits claims or moderate to high complexity by telephone, in person and/ or by written correspondence
- Comply with best practices as set out in Allstate policies and procedures
- Adhere to legislative and regulatory requirements
- Ensure files are thoroughly documented
- Settlement of claims within personal authority and follow company guidelines on claims exceeding personal authority
- Set and define customer service expectations
- Take ownership and accountability to solve customer problems
- Maintain a caseload reflective of a Senior Claim Advisor, Accident Benefits
- Communicate and interact with claimants, vendors, medical professionals, lawyers in a professional manner
- Work collaboratively with a team of Accident Benefit Adjusters and Claims Assistants
Qualifications:
- A minimum of 2-4 years relevant Ontario Accident Benefits experience outside the MIG
- Completion of CIP designation or desire to pursue is preferred
- Prior insurance experience and knowledge in injury claims, medical rehabilitation concepts, and medical terminology is preferred
- Strong time management and organizational skills as well as the ability to work in a fast-paced environment
- Strong critical thinking skills to identify strengths and weaknesses of claim
- Strong written and verbal communication skills with a commitment to providing outstanding customer service
- Ability to work independently and as part of a collaborative team environment.
#LI-MK2
Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.
Skills
Business Communications, Critical Thinking, Fraud Investigations, Information Collection, Time ManagementCompensation
Expected compensation for this role ranges from $ 67,200.00 - 109,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
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