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Senior Customer Reliability Engineer

@ GE VERNOVA ENERGY HOLDING DO BRASIL LTDA.

Toronto, Ontario

RemoteFull-time
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SIGNALS

Overview

GE Vernova Energy is hiring a Senior Customer Reliability Engineer for remote full-time work. The role monitors industrial equipment with predictive analytics such as SmartSignal, identifies early failure warnings, and supports maintenance and root-cause investigations. Fluent English plus Portuguese or Spanish is required.

Responsibilities:

  • Monitor equipment with SmartSignal and analyze sensor data
  • Identify anomalies and recommend maintenance actions
  • Create condition-based maintenance schedules
  • Investigate equipment failures and outages
  • Train operators and mentor junior engineers

Requirements summary:

  • Bachelor's degree or high school with relevant experience
  • Engineering and data analysis skills
  • Fluent in English and Portuguese or Spanish
  • Ability to solve problems with limited oversight
  • Strong oral and written communication

Tools & skills

Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-08
First seen by our source
2026-11-09
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentEngineering
Hours per week40 (estimated)
Work settingHome, Plant or factory
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish, Portuguese, Spanish
EducationBachelor’s degree (preferred)
Fields of studyEngineering

Summary and details written by AI from the posting; the employer’s posting is the authority.

GE VERNOVA ENERGY HOLDING DO BRASIL LTDA.

FieldValue
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Job description

Job Description Summary

The Lead Services Specialist role has responsibilities focused on industrial asset monitoring and predictive maintenance using advanced analytics and machine learning to identify early warnings of pending equipment failure.

Job Description

Essential Responsibilities


System Monitoring & Analysis

- Monitor industrial equipment and systems using SmartSignal or similar predictive analytics platforms.

Analyze sensor data, vibration patterns, temperature readings, and other operational parameters

- Identify anomalies, trends, and patterns that indicate potential equipment issues

-Interpret predictive maintenance alerts and recommend actions

Data Management

- Configure and maintain data collection systems and sensors - Ensure data quality, accuracy, and completeness

- Manage historical data archives and trending analysis - Integrate multiple data sources and systems Predictive Maintenance

- Identify opportunities to refine predictive models for equipment failure prevention

- Create maintenance schedules based on equipment condition rather than time intervals

- Collaborate with maintenance teams to optimize repair and replacement strategies

- Generate detailed condition monitoring reports

- Provide early warning notification systems for critical equipment failures

- Investigate equipment performance issues and root causes

- Support emergency response and unplanned outage investigations

- Provide technical expertise during equipment failures

- Recommend corrective actions and improvements

Communication & Collaboration Stakeholder Engagement

- Communicate findings to operations, maintenance, and management teams

- Present technical data in accessible formats for technical and non-technical audiences

- Coordinate with field technicians and maintenance personnel

- Support decision-making processes with data-driven insights Documentation & Reporting

- Create and enhance standard operating procedures for monitoring activities

- Document lessons learned and best practices

Continuous Improvement Technology Enhancement

- Stay current with advances in condition monitoring technology

- Evaluate and implement new monitoring techniques and tools

- Optimize alarm settings and notification systems

- Contribute to the development of monitoring strategies Training & Knowledge Transfer

- Train operators and maintenance staff on monitoring systems

- Develop training materials and procedures

- Share expertise across different plant locations or business units

- Mentor junior engineers and technicians

Industry-Specific Applications

Depending on the industry, responsibilities may also include:

- Power Generation: Monitoring turbines, generators, and auxiliary equipment

- Oil & Gas: Pipeline monitoring, compressor stations, and refinery equipment

- Manufacturing: Production line equipment, motors, and process systems


Required Qualifications

  • Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
  • Engineering knowledge, data analysis skills, and practical understanding of industrial equipment operation and maintenance.
  • Fluent in English and Portuguese or Spanish.

Desired Characteristics

  • Strong oral and written communication skills.
  • Demonstrated ability to analyze and resolve problems with limited oversight
  • Ability to document, plan, market, and execute programs. Established project management skills.

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position

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