Posted 2 days ago
Senior Implementation Engineer
@ Stryker Canada ULC
Vancouver, British Columbia
Overview
Stryker Canada ULC is hiring a Senior Implementation Engineer, a full-time remote role. The engineer plans, architects, installs, configures, tests and validates the Vocera communications solution in customer environments, with about 40% travel. Pay is $72,400 to $104,800 CAD annually depending on location.
Responsibilities:
- Plan, install, configure and validate Vocera systems
- Integrate with phone, nurse call, monitoring and EHR systems
- Train customer administrators and help desk staff
- Create test plans and troubleshoot customer environments
- Collaborate with clinical leads on workflow requirements
Requirements summary:
- Bachelor's in computer science or related technical field
- 2+ years customer-facing technical services or support
- HL7 or healthcare IT interoperability experience preferred
- VMware and network infrastructure experience preferred
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-11-04
- First seen by our source
- 2026-11-05
- Source record updated
- 2026-11-05
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: moderate · ground: moderate |
| Work setting | Client sites, Office, Home |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Education | Bachelor’s degree (required) |
| Fields of study | Computer Science |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Stryker Canada ULC
| Field | Value |
|---|---|
| Open jobs on Jobsy | 13 |
The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing.
What you will do:
- Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware
- Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff
- Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system
- Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements
- Coordinate activities effectively with internal cross functional teams
- Effectively communicate project status to stakeholders in a timely, consistent, and clear manner
- Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure.
- Protect the security of medical or sensitive records to preserve their confidentiality
What you need:
Required
- Bachelors in Computer Science or related technical field
- Minimum 2 years of relevant experience in a customer-facing technical services or support
Preferred:
- Demonstrated ability with HL7 integrations or healthcare IT interoperability
- Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers
- Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus
- Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP)
- Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems
- Prior experience integrating nurse call and/or patient monitoring systems
- Ability to deploy technology in the healthcare market is highly desired
Canada Pay Ranges:
- Canada: $72,400 - $96,600 CAD Annual
- Canada, Burnaby: $78,600 - $104,800 CAD Annual
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