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Senior Relationship Manager - Royal Distinction

@ RBC Direct Investing Inc.

Toronto, Ontario

Full-time4+ years experience
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SIGNALS

Overview

RBC Direct Investing Inc. is hiring a Senior Relationship Manager to retain and grow a portfolio of its highest-value High Net Worth and Ultra High Net Worth clients in Toronto. The role involves client service, relationship building, seminars and developing new business through partners and networks. The posting states a full-time salaried position of 37.5 hours per week with commission and stock where applicable.

Responsibilities:

  • Manage retention and asset growth of an assigned portfolio of top clients
  • Deliver white-glove service to clients and their partners
  • Collaborate with Private Banking and Business Financial Services
  • Deliver client seminars and knowledge sessions
  • Cultivate Centre of Influence networks to win new business

Requirements summary:

  • Post-secondary education and 4+ years in client service
  • 2+ years brokerage or investment industry experience
  • Canadian Securities Course and Conduct and Practice Handbook
  • Proven relationship-building and KPI results
  • Strong communication, analytical and time management skills
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-08
First seen by our source
2026-11-09
Source record updated
2026-11-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentFinance & accounting
Experience4+ years
Hours per week37.5
Scheduleday
Travelair: none · ground: minimal
Work settingOffice, Client sites
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsCanadian Securities Course (CSC), Conduct and Practice Handbook (CPH), IIROC registration, Options License (OLC)
EducationCollege diploma (required)
Perks mentionedFlexible hours, Performance bonus, Stock or equity

Summary and details written by AI from the posting; the employer’s posting is the authority.

RBC Direct Investing Inc.

FieldValue
Open jobs on Jobsy11
Job description

Job Description

What is the opportunity?

At RBC Direct Investing, our Senior Relationship Managers play a critical part of our team by providing expert support to new and existing High Net Worth/Ultra High Net Worth (HNW/UHNW) clients with highly complex needs.

Joining our team will give you the opportunity to showcase your client-focused mindset and ability to identify and develop client centric solutions while being supported by a team committed to your growth and development. At RBC Direct Investing, you will have the resources and support needed to deliver for your clients through partnerships and alignment with RBC Private Banking, RBC Wealth Management and RBC Business Financial Services.

What will you do?

  • Be accountable for the retention and asset growth of an assigned portfolio of RBCDI’s highest value clients located in your market

  • Lead with a service mindset, delivering an exceptional partner experience that demonstrates your ability to support them and their clients with a “white glove” level of care

  • Know your clients by identifying what is important to them, introduce them to RBC partners when you identify opportunities to add value

  • Collaborate with local market partners, including Private Banking (PB) and Business Financial Services (BFS), to identify new high net worth client opportunities that require a specialized and in-person on-boarding experience

  • Deliver client seminars and client knowledge sessions to drive engagement and awareness of the RBCDI total value proposition

  • Deepen client relationships by offering value added insights, ensuring clients understand how to get the most out of RBC DI’s industry leading online platform

  • Be accountable to understand the growth opportunity in your market/s and cultivate Centre of Influence (COI) networks to win new business

What do you need to succeed?

Must-have

  • Post-secondary education and a minimum of 4 year of experience in a client service role, driven to help meet clients’ needs

  • Proven ability to cultivate strong relationships with both clients and internal stakeholders

  • Proven ability to achieve results and KPIs

  • 2+ years brokerage or investment industry experience

  • Canadian Securities Course (CSC) and Conduct and Practice Handbook (CPH) as role will require Investment Industry Regulatory Organization of Canada (IIROC) registration

  • Strong communication, analytical and time management skills, along with an attention to detail

Nice-to-have

  • Derivatives Fundamentals Course and Options License (OLC)

  • Applied knowledge of Wealth Management practices, risk management and operational procedures

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, fair compensation, commissions, and stock where applicable

  • Leaders who help your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-09

Application Deadline:

2026-11-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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