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First seen by our source: 7 days ago

Service Advisor

@ Smithers Toyota

Smithers, British Columbia

Full-time
Apply now
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Overview

Smithers Toyota is hiring a full-time Service Advisor for its Service Department. The role connects customers with technicians and the Parts Department, handling estimates, repair orders, authorizations and updates from check-in to vehicle pickup. Automotive experience is an asset, and the employer will train the right candidate.

Responsibilities:

  • Welcome customers and assess service concerns
  • Prepare repair orders and estimates
  • Coordinate work with technicians and Parts
  • Obtain authorization and keep customers updated
  • Review completed work and invoices

Requirements summary:

  • Strong communication and customer service skills
  • Organized with attention to detail
  • Comfortable in a fast-paced environment
  • Valid driver's licence
  • Automotive experience is an asset

Tools & skills

Source and dates

Source type not verified · hireology

Employer posting date
Not provided
First seen by our source
2026-10-30
Source record updated
2026-10-30

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice, Store
PositionSitting and standing
Physical demandsphysical low · computer high
LanguagesEnglish
Driver’s licencerequired

Summary and details written by AI from the posting; the employer’s posting is the authority.

Smithers Toyota

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Other recorded names
  • Smithers Toyota
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Job description

Service Advisor

Smithers Toyota is looking for a Service Advisor to join our Service Department.

The Service Advisor is the main connection between our customers and the service team. You will help customers understand their vehicle needs, coordinate repairs with technicians and parts, provide accurate estimates and updates, and ensure each visit is handled professionally from start to finish.

Key Responsibilities

  • Welcome customers and understand their service concerns
  • Prepare accurate repair orders and estimates
  • Communicate repair recommendations, costs and timelines
  • Coordinate work with technicians and the Parts Department
  • Obtain customer authorization before additional work is completed
  • Keep customers updated throughout the repair process
  • Review completed work and invoices with customers
  • Provide professional follow-up and customer service

What We Are Looking For

  • Strong communication and customer service skills
  • Organized with good attention to detail
  • Comfortable working in a fast-paced environment
  • Reliable, professional and team focused
  • Automotive experience is an asset, but we are willing to train the right person
  • Valid driver’s license

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