First seen by our source: 1 hour ago
SERVICE ADVISOR
@ Bannister Automotive Group
Penticton, British Columbia
Overview
Bannister Automotive Group is hiring a Service Advisor for its Penticton Kia location. The role greets customers, documents vehicle concerns, coordinates with technicians and parts, and processes repair orders in dealership systems. The posting asks for 1–2 years of customer-facing experience, full-time availability (about 40 hours a week, Monday to Friday with Saturdays as needed), and offers wages with a commission structure plus benefits.
Responsibilities:
- Greet customers and guide them through service
- Document vehicle concerns and recommend services
- Coordinate with technicians and parts
- Process repair orders, warranty claims and invoices
- Manage appointments in CDK/PBS
Requirements summary:
- 1–2 years service advisor or customer-facing experience
- Strong communication and organizational skills
- Comfort with dealership software
- Valid driver's licence with clean abstract
- Full-time availability, Monday to Friday with Saturdays as needed
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-13
- Source record updated
- 2026-11-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Hours per week | 40 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Store, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Background checks | driving record |
| Perks mentioned | Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Bannister Automotive Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
A Family Business with Family Values.
Full company description
Join our dynamic team at Bannister Automotive Group, a leading automotive dealer group in Western Canada. We specialize in the sales and service of top brands such as GM, Ford, Chrysler, Dodge, Jeep, Ram, Honda, Hyundai, Isuzu, Kia, and Nissan, alongside Harley-Davidson, Triumph, and Honda Powersports. We foster a family-oriented atmosphere and offer ownership opportunities to key stakeholders, providing exciting career paths for anyone interested in automotive sales, service, and customer service. Across our group of nearly one thousand team members, we uphold our core DRIVEN values: DRIVEN - We follow through on our commitments. RESPECT - We value and respect all team members and customers. INTEGRITY - We operate ethically within our business. VALUE - We strive to deliver premium customer service. EXCELLENCE - We continuously pursue improvement. NO EXCUSES - We take full accountability. Join us as we continue our 40+ year legacy of providing top-quality customer service and vehicle accessibility across Western Canada, building a diverse and progressive network of dealerships rooted in family values.
- LinkedIn followers
- 2,848
- People associated on LinkedIn
- 137
- Reported office locations
- 4-3302 Appaloosa Rd, Kelowna, British Columbia, CA
- Business categories
- Direct Sales
- Retail
- Automotive
- Customer Service
- Other recorded names
- Bannister Automotive Group
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Join our dynamic team at Bannister Automotive Group, a leading automotive dealer group in Western Canada. We specialize in the sales and service of top brands such as GM, Ford, Chrysler, Dodge, Jeep, Ram, Honda, Hyundai, Isuzu, Kia, and Nissan, alongside Harley-Davidson, Triumph, and Honda Powersports. We foster a family-oriented atmosphere and offer ownership opportunities to key stakeholders, providing exciting…
| Field | Value |
|---|---|
| Industry | Motor Vehicle Manufacturing |
| Company size | 1,001-5,000 employees |
| Headquarters | Kelowna, British Columbia |
| Organization type | Privately Held |
| Year founded | 1979 |
| Open jobs on Jobsy | 28 |
| View page |
Drive Your Career Forward with Bannister — We’re Hiring a Service Advisor for our Penticton Kia Location
Are you someone who thrives in a fast-paced, people-focused environment? At Bannister Automotive Group, we’re not just fixing vehicles — we’re building relationships that last. With over 40 years of trusted service across Western Canada and recognition from Deloitte as one of Canada’s Best Managed Companies, we’re proud to be a family-owned group where your growth matters and your contributions are seen.
We’re currently looking for a Service Advisor to join our Penticton Kia team. If you’re organized, customer-focused, and thrive in a collaborative environment, this might be the opportunity for you.
The Drive Ahead
- Greet customers and guide them through the service experience with professionalism and care
- Clearly document vehicle concerns and communicate service recommendations
- Coordinate with technicians and parts departments to ensure efficiency and accuracy
- Keep customers informed with timely updates and transparent repair timelines
- Process repair orders, warranty claims, and invoices with attention to detail
- Use dealership systems (CDK/PBS) to manage appointments and follow-up
- Meet service targets while maintaining high standards of customer satisfaction
Performance Essentials
- 1–2 years of experience in a service advisor or customer-facing role (automotive experience is an asset)
- Strong communication and organizational skills
- Ability to stay composed in a fast-paced environment and manage multiple priorities
- Comfortable working with dealership software and digital tools
- Valid driver’s license with a clean abstract
- Full-time availability — typically Monday to Friday, with Saturdays as needed (approx. 40 hours/week)
Bannister Accessories
- Competitive wages with a performance-based commission structure
- Extended benefits package, including health, dental, and vision care
- Group RSP contribution program for long-term financial support
- Unlimited career growth across the Bannister Automotive Group — internal candidates are prioritized
- Ongoing training and professional development
Bannister Automotive Group is an equal opportunity employer and committed to providing a respectful, inclusive workplace. Accommodations are available upon request during the hiring process.
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