Posted 2 months ago
Service Advisor
@ Rush Enterprises
Greater Sudbury, Ontario
Overview
Rush Truck Centres of Canada is hiring a full-time Service Advisor at its Sudbury, ON dealership. The role schedules service repairs, writes repair estimates and orders, and keeps customers updated on progress and charges. Work is on a night shift, either 2:00 pm to 12:30 am four days a week or Monday to Friday 3:00 pm to 11:00 pm, paying CAD $24.00 to $30.00 per hour.
Pay:
$24–$30 an hour
Responsibilities:
- Schedule service repair appointments
- Write accurate cost estimates and repair orders
- Track repair progress and update customers
- Obtain payment method and credit approvals
- Review, close and explain completed repair orders
Requirements summary:
- High school diploma or equivalent required
- Heavy truck or automotive experience preferred
- Strong customer service and administrative skills
- Proficiency with software and computers
- Excellent written and verbal communication
- SAP experience is an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · jibe
- Employer posting date
- 2026-09-14
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 |
| Schedule | evening |
| Travel | air: none · ground: none |
| Work setting | Office, Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Drivers abstract |
| Driver’s licence | required |
| Background checks | criminal record, driving record |
| Education | High school (required), College diploma (preferred) |
| Perks mentioned | Retirement plan, Paid training, Home office allowance |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Rush Enterprises
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Living our core values of fairness, excellence, productivity, positive attitude and integrity every day.
Full company description
Rush Enterprises, Inc. is the premier solutions provider to the commercial vehicle industry. The company owns and operates Rush Truck Centers, the largest network of commercial vehicle dealerships in the United States, with more than 140 dealership locations in 23 states. These vehicle centers, strategically located in high traffic areas on or near major highways throughout the United States, represent truck and bus manufacturers, including Peterbilt, International, Hino, Isuzu, Ford, Dennis Eagle, Blue Arc, IC Bus and Blue Bird. They offer an integrated approach to meeting customer needs — from sales of new and used vehicles to aftermarket parts, service and body shop operations plus financing, insurance, leasing and rental. Rush Enterprises' operations also provide CNG fuel systems, telematics products and other vehicle technologies, as well as vehicle up-fitting, chrome accessories and tires.
- LinkedIn followers
- 41,849
- People associated on LinkedIn
- 3,416
- Reported office locations
- 555 S I-35, New Braunfels, TX 78130, US
- Other recorded names
- Rush Enterprises, Inc
- Specialties
- Rush Truck Centers
- Rush Bus Centers
- Rush Refuse System
- Rush Towing Systems
- Rush Truck Leasing
- Rush Truck Financing
- Rush Truck Insurance
- Perfection Truck Parts and Equipment
- Rig Tough Truck Parts
- Chrome Country
- Custom Vehicle Solutions
- World Wide Tires
- House of Trucks
- and Cummins Clean Fuel Technologies
- Profile identifies a recruitment agency
- No
Rush Enterprises, Inc. is the premier solutions provider to the commercial vehicle industry. The company owns and operates Rush Truck Centers, the largest network of commercial vehicle dealerships in the United States, with more than 140 dealership locations in 23 states. These vehicle centers, strategically located in high traffic areas on or near major highways throughout the United States, represent truck and…
| Field | Value |
|---|---|
| Industry | Truck Transportation |
| Company size | 5,001-10,000 employees |
| Headquarters | New Braunfels, TX |
| Organization type | Public Company |
| Year founded | 1965 |
| Specialties | Rush Truck CentersRush Bus CentersRush Refuse SystemRush Towing SystemsRush Truck LeasingRush Truck FinancingRush Truck InsurancePerfection Truck Parts and EquipmentRig Tough Truck PartsChrome Country |
| Open jobs on Jobsy | 42 |
| View page |
Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees and growing, we are looking for top talent to join our team.
Reporting to the Service Manager, the Service Advisor is responsible for scheduling service repair work and following the progress of repairs throughout the shift. This position is a full-time night shift, working either from 2:00 pm to 12:30 am, 4 days a week or Monday to Friday from 3:00 pm to 11:00 pm at our Sudbury, ON dealership.
Responsibilites
- Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
- Scheduling service appointments.
- Provides customers with complete and accurate written cost estimates, establish the time require to complete work.
- Prepares orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
- Obtain customer signature on repair orders.
- Establish customer method of payment.
- Obtain credit approvals.
- Check on progress of repairs and contact customers regarding changes in estimate or promised time.
- Review and close repair orders.
- Explain completed work and all charges to customers
- Complies with all relevant Health & Safety, and Environmental policies and procedures.
- Expected to have a positive attitude and promote a healthy work environment.
- Other related duties as assigned by management from time to time.
Basic Qualifications
- High School Diploma or equivalent. College or post-secondary education is preferred.
- Previous experience in Heavy Truck, Automotive or related industry experience preferred.
- Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers.
- Strong interpersonal skills and customer focus.
- Excellent written and verbal communication skills.
- SAP experience is an asset
- Criminal Record Check.
- Valid driver’s license and Drivers Abstract.
We offer the following Benefits
- We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
***We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.
Minimum Pay Rate
CAD $24.00/Hr.
Maximum Pay Rate
CAD $30.00/Hr.
Rush Truck Centres of Canada is a part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease and rental support. With 22 locations in Ontario and almost 800 employees and growing, we are looking for top talent to join our team.
Reporting to the Service Manager, the Service Advisor is responsible for scheduling service repair work and following the progress of repairs throughout the shift. This position is a full-time night shift, working either from 2:00 pm to 12:30 am, 4 days a week or Monday to Friday from 3:00 pm to 11:00 pm at our Sudbury, ON dealership.
Responsibilites
- Ensure compliance of all Occupational Health and Safety Act (OHSA) regulations, as well as the Company’s Health and Safety Policy.
- Scheduling service appointments.
- Provides customers with complete and accurate written cost estimates, establish the time require to complete work.
- Prepares orders by describing symptoms, problems, and causes discovered, as well as repairs and services required.
- Obtain customer signature on repair orders.
- Establish customer method of payment.
- Obtain credit approvals.
- Check on progress of repairs and contact customers regarding changes in estimate or promised time.
- Review and close repair orders.
- Explain completed work and all charges to customers
- Complies with all relevant Health & Safety, and Environmental policies and procedures.
- Expected to have a positive attitude and promote a healthy work environment.
- Other related duties as assigned by management from time to time.
Basic Qualifications
- High School Diploma or equivalent. College or post-secondary education is preferred.
- Previous experience in Heavy Truck, Automotive or related industry experience preferred.
- Competency in the following areas required; customer service, administrative skills, team building, proficiency with software and computers.
- Strong interpersonal skills and customer focus.
- Excellent written and verbal communication skills.
- SAP experience is an asset
- Criminal Record Check.
- Valid driver’s license and Drivers Abstract.
We offer the following Benefits
- We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
***We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted.
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