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Posted 8 months ago

Service Advisor

@ Preferred Auto & Fleet Service

Thunder Bay, Ontario

$24–$40/hrFull-time1+ years experience
Apply now
SIGNALS

Overview

Preferred Auto & Fleet Service is hiring a full-time Automotive Service Advisor in Thunder Bay, ON, to connect customers with the service team. The role covers customer conversations, repair orders, cost estimates and recommending services, on a Monday to Friday 8:00 am to 5:00 pm schedule at $24.00 to $40.00 per hour.

Pay:

$24–$40 an hour

Responsibilities:

  • Speak with customers about auto repair needs
  • Prepare accurate repair orders
  • Present cost estimates to customers
  • Recommend additional services or upgrades
  • Coordinate with the service team

Requirements summary:

  • 1+ years as an automotive service advisor or similar customer service role
  • Time management in a fast-paced environment
  • Strong ability to sell auto repair and maintenance services
  • Exceptional communication and customer service skills

Tools & skills

Benefits mentioned

DentalVisionDisability insuranceEmployee assistancePaid time off
Source and dates

Source type not verified · applicantpro

Employer posting date
2026-03-22
First seen by our source
2026-10-12
Source record updated
2026-10-27

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Experience1+ years
Hours per week40
Scheduleday
Travelair: none · ground: none
Work settingOffice, Client sites
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Perks mentionedPerformance bonus, Wellness, Uniform provided

Summary and details written by AI from the posting; the employer’s posting is the authority.

Preferred Auto & Fleet Service

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Quality & affordable automotive services for more than 20 years.

Full company description

We are your reliable local shop for automotive repair in Thunder Bay. Since opening our doors, we have always aimed to provide quality automotive repair in a timely manner at an affordable price. Whether your car, truck, or fleet needs routine maintenance or is in need of a repair, we are here to help and guide you through the whole process. With our experienced technicians you'll always know you're getting the best in auto service in Thunder Bay. Our Staff is thrilled to provide drivers affordable options on unbeatable services. From brake repair to lift kits, technicians work diligently to ensure top safety, performance, and dependability for all vehicles. No matter what make, model or budget, trust our knowledgeable staff to both sustain regular maintenance and perform outstanding major auto repairs if necessary. Our purpose is to give people trust, safety, and reliability, both on and off the road. Our mission is to be the Number One Premier Auto Repair shop in Thunder Bay. Our Values: 1. We are Family & We Have Fun 2. We innovate & seek opportunities to learn, grow & constantly improve 3. We treat everyone with respect & dignity 4. We get things done! & Focus on what matters 5. We always act in our clients best interest 6. We are open & honest and practice transparency when we communicate with our digital inspections 7. We do what we say we will do 8. We support each other & our clients 9. We have confidence in our abilities & ask for help when needed 10. Being safe and looking out for one another For anyone looking for a repair garage, our service provides digital inspection reports to help inform you of your vehicle and your repair choices. Our Service Advisors are happy to walk you through your vehicles needs and maintenance recommendations to provide you trust, safety and reliability with your vehicle, on and off the road.

LinkedIn followers
396
People associated on LinkedIn
2
Reported office locations
  • 725 May St N, Thunder Bay, Ontario P7C 3S1, CA
Other recorded names
  • Preferred Auto & Fleet Service
Specialties
  • Fleet Management and Digital Inspections
Profile identifies a recruitment agency
No

We are your reliable local shop for automotive repair in Thunder Bay. Since opening our doors, we have always aimed to provide quality automotive repair in a timely manner at an affordable price. Whether your car, truck, or fleet needs routine maintenance or is in need of a repair, we are here to help and guide you through the whole process. With our experienced technicians you'll always know you're getting the…

FieldValue
IndustryMotor Vehicle Manufacturing
Company size2-10 employees
HeadquartersThunder Bay, Ontario
Organization typePrivately Held
Year founded1998
SpecialtiesFleet Management and Digital Inspections
Open jobs on Jobsy3
LinkedInView page
Job description

We're Preferred Auto & Fleet Service, and we're looking for an outgoing person and understanding problem solver to join our Thunder Bay, ON team as a full-time Automotive Service Advisor! This is the kind of place where you'll be treated like an actual human (not just another employee), and your work will directly play a part in our success.

Here are just a few things our customers have to say about our team:

  • "Helpful and accommodating"
  • "Courteous and timely"
  • "Very nice people that work here"

If those describe you as well, keep reading to learn more about joining us!

Service Advisor Compensation

Pay: $24.00 to $40.00/hour (based on experience and performance incentives)

Schedule: 8:00 am to 5:00 pm, Monday through Friday

Perks & Benefits:

  • Consistent and stable full-time work
  • Dental, vision, and long-term disability
  • Extended healthcare
  • Bonus structure
  • PTO
  • Employee assistance program
  • Growth opportunities
  • Uniforms

YOUR IMPACT

Our Service Advisor is the bridge connecting our customers with our service team, creating positive outcomes while driving business revenue and furthering our reputation for excellence! Customer service will be a top priority as you speak with customers about their auto repair needs and answer their questions. You'll prepare accurate repair orders, present cost estimates to customers, and recommend additional services or upgrades when appropriate. Your ability to clearly explain repairs, build rapport with customers, and coordinate with a service team will help drive sales and satisfaction!

WHAT YOU BRING TO THE TABLE

Required

  • 1+ years of experience as an automotive service advisor or a similar customer service role

Desired

  • Time management skills for balancing your workflow in a fast-paced environment
  • Strong ability to sell auto repair and maintenance services
  • Exceptional communication and customer service skills

WHO WE ARE

Preferred Auto & Fleet Service is a trusted, family‑oriented shop known for going above and beyond with friendly, reliable auto repair and maintenance services. We've built an incredible reputation for excellence thanks to our knowledgeable team, clear communication, and heart for customer service. Our customers call us "TOTAL lifesavers," praise our drive to go "above and beyond," and say there's "no need to go anywhere else". We're transparent with our customers and employees, providing full digital automotive inspections and clear pathways to development. We prioritize stability, community, and a supportive work environment where juggling real life (kids, schedules, and everything in between) is understood and respected. If you're looking to build a lasting career with a talented team that values honesty, quality, and genuine care, you'll feel right at home with us.

APPLY TODAY!

Take the first step by completing our short initial application! Join a team that will help you grow and succeed!

[Dental, vision, and long-term disability] [Extended healthcare] [Bonus structure] [PTO] [Employee assistance program] [Growth opportunities] [Uniforms]

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