Posted 3 months ago
Service Advisor
@ Excel Honda
Canada
Overview
Excel Honda is hiring a full-time Service Advisor to greet customers, assess maintenance and repair needs, and manage the service process from drop-off to pickup. The role requires automotive advisor experience, working knowledge of Honda and Acura vehicles, and familiarity with dealership systems such as Serti and E-Biz.
Responsibilities:
- Greet customers and assess maintenance and repair needs
- Provide technical advice, cost estimates and timelines
- Coordinate communication between technicians and customers
- Maintain accurate digital service records
Requirements summary:
- Previous automotive technical advisor or related experience
- Solid working knowledge of Honda brand and vehicles
- Familiarity with Serti and E-Biz (strong asset)
- Excellent communication and interpersonal skills
Tools & skills
Source and dates
Source type not verified · glow
- Employer posting date
- 2026-08-05
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Excel Honda
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
Are you an experienced professional with a solid background in the Honda universe? We are looking for a dedicated Service Advisor ready to elevate the customer experience and join a team committed to excellence.
If you have a passion for vehicles, exceptional customer service skills, and familiarity with industry tools, this is an incredible opportunity to take your automotive career to the next level.
Key Responsibilities:
Greet customers and accurately assess their maintenance and repair needs.
Provide expert technical advice and clear, precise cost estimates and timelines.
Ensure seamless communication between technicians and customers throughout the service process.
Coordinate workflows and maintain accurate digital records.
Deliver a seamless, positive customer experience from drop-off to pickup.
Collaborate closely with the sales department to maximize overall customer satisfaction.
Stay up to date with market trends and new automotive technologies.
Build strong, lasting relationships with clients through exceptional, personalized service.
What We Are Looking For:
Previous experience as an automotive technical advisor or in a related role.
Solid working knowledge of the Honda brand and vehicle specifications.
Familiarity with dealership management systems like Serti and E-Biz (a strong asset).
Excellent communication and interpersonal skills.
Strong attention to detail and proven problem-solving abilities.
Team-oriented mindset with a genuine passion for customer satisfaction.
Why Join Us?
A dynamic work environment dedicated to high standards and professional growth.
Competitive compensation package commensurate with your experience.
The chance to work with a supportive team that values your expertise.
Ready to bring your automotive expertise and Honda/Acura knowledge to a winning team? Send us your application today!
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