Posted 2 months ago
Service Advisor (Planet Ford)
@ About Us
Brampton, Ontario
Overview
Planet Ford, part of Performance Auto Group, is hiring an experienced Service Advisor for a full-time permanent role. The advisor identifies and recommends service and repairs to customers, works with technicians, and prepares repair orders. The posting states a base salary of $45,000 to $90,000 per year plus monthly performance bonuses.
Pay:
$45,000–$90,000 a year
Responsibilities:
- Identify and recommend service, maintenance and repairs
- Prepare repair orders and update databases
- Provide service recommendations and estimated costs
- Road test customer vehicles
- Ensure customer satisfaction to company and manufacturer standards
Requirements summary:
- 5+ years of service advisor experience preferred
- Valid Ontario driver's licence and good driving record
- Ford brand experience highly preferred
- CDK experience is an asset
- Strong computer skills
- Ability to sell and recommend maintenance and repairs
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-09-21
- First seen by our source
- 2026-10-27
- Source record updated
- 2026-10-27
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: minimal |
| Work setting | Store, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Driver’s licence | required |
| Perks mentioned | Performance bonus, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
About Us
| Field | Value |
|---|---|
| Open jobs on Jobsy | 92 |
Drive for Excellence
When it comes to Fords, Planet Ford is a king in the industry. Rated one of the top 25 dealerships in Canada, we have a proven track record for quality and service for the last 15 years.
Part of the Performance Auto Group, Planet Ford is looking for an experienced Service Advisor to join their dynamic team!
About Us
Performance Auto Group, is a leading automotive group, whose purpose is to be the preferred automotive group by fostering fair and respectful relationships that positively impact our team, customers, partners, and communities. Our core values as an organization are the principles we were built on that guide us today:
- Great Experience: Every customer is entitled to a great experience
- Integrity: We are honest and transparent in our actions
- Diversity: We are stronger through the inclusion of people, brands and ideas
- Innovation: We passionately embrace opportunities for new and continuous improvements
- Empowerment: We encourage and support our people in taking initiative
- Giving Back: We positively impact the communities in which we live, work and raise families
Here’s what you’ll deliver:
- Identifying, recommending and documenting service maintenance and repairs for customers.
- Greeting customers in a courteous, professional manner.
- Delivering personalized service that exemplifies our dealerships.
- Working with technicians to identify required maintenance and repairs.
- Preparing repair orders, updating databases with relevant details of orders, and closing orders by providing appropriate repairs and services.
- Providing service recommendations and estimated costs to customers.
- Performing road tests of customer vehicles to assess customer concerns
- Ensuring customer satisfaction meets company and manufacturers’ standards.
- Striving to meet the department’s repair order production standards.
- Perform other Service related duties as required by management
What you need to succeed:
- Must have a valid Ontario Driver's License and good driving record.
- 5+ years of service advisor experience preferred.
- Ford brand experience is highly preferred.
- CDK experience is an asset.
- Professional, friendly and customer oriented with high emphasis on good CSI and selling capabilities.
- Ability to sell and recommend maintenance and repairs to our loyal customers.
- Strong computer skills.
- Good communication skills and attention to detail.
- May be required to work on Saturdays.
- Must have the ability to multi-task and work under pressure.
What’s in it for you?
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?!
Job Type: Full Time - Permanent
Compensation (expected annual compensation): $45,000 - $90,000 per year (base salary plus monthly performance-based bonuses). This range includes a fixed base salary and eligibility for monthly bonuses tied to individual results and/or department performance, which may be influenced by business volumes. Actual bonus earnings vary based on performance.
Performance Auto Group is a leading automotive company in Ontario with over 2000 employees, 23 brands and 44 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Orangeville, St. Catharines, Huntsville and Toronto. Performance Auto Group also includes AutoPlanet, Canada’s largest indoor used car showroom.
This recruitment process involves the use of artificial intelligence, and this job posting is for an existing vacancy.
Performance Auto Group is an equal opportunity employer. Accommodations are available throughout the recruitment and selection process in accordance with applicable legislation. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
#SP
Journal
Only you can see this. Kept on this device, and in your account when you sign in.