Posted 6 days ago
Service Representative - Clinton
@ Libro Credit Union
Clinton, Ontario
SIGNALS
Overview
Libro Credit Union is hiring a full-time Service Representative for its Clinton Branch. The role handles day-to-day member transactions, digital banking support and member concerns, and requires availability for evening and weekend shifts and flexible hours. The posting says the salary range is listed on the Libro Careers site.
Responsibilities:
- Serve members in branch, by phone and digitally
- Process deposits, withdrawals, bill and loan payments, and bank drafts
- Support members with digital banking and self-serve platforms
- Resolve member concerns with empathy and professionalism
- Follow privacy and anti-money laundering procedures
Requirements summary:
- Front-line customer service or financial services experience
- Strong attention to detail in a fast-paced environment
- Knowledge of demand deposit accounts, debit and credit cards, and e-transfers
- Alignment with Libro's purpose and values
- Availability for evening and weekend shifts
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Libro Credit Union
| Field | Value |
|---|---|
| Open jobs on Jobsy | 8 |
Job description
Career Opportunity
Libro Credit Union is growing!
Join Libro Credit Union as a Service Representative, supporting our Clinton Branch.
At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.
As a Certified B Corporation©, we use business as a force for good. That means:
We are currently hiring a Service Representative to support the Clinton Branch. This position is for an existing vacancy. This position requires availability to work shifts as scheduled, including evenings and weekends if applicable and requires flexibility to changes in hours as required.
The Service Representative is the first point of contact for members at Libro branches, providing essential day-to-day transactional support with a high level of service and accuracy. As the face of Libro in the branch, the Service Representative plays a critical role in maintaining trust, efficiency, and member satisfaction.
The Role
Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at [email protected] any time during the recruitment process to let us know what supports you may need to be successful.
Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.
Libro Credit Union is growing!
Join Libro Credit Union as a Service Representative, supporting our Clinton Branch.
At Libro Credit Union, every employee and every customer are members. Everything we do is about strengthening financial well-being for a better tomorrow.
As a Certified B Corporation©, we use business as a force for good. That means:
- Empowering people to live their most fulfilled lives.
- Supporting businesses and communities to thrive.
- Caring for the planet and economic growth through sustainable practices.
We are currently hiring a Service Representative to support the Clinton Branch. This position is for an existing vacancy. This position requires availability to work shifts as scheduled, including evenings and weekends if applicable and requires flexibility to changes in hours as required.
The Service Representative is the first point of contact for members at Libro branches, providing essential day-to-day transactional support with a high level of service and accuracy. As the face of Libro in the branch, the Service Representative plays a critical role in maintaining trust, efficiency, and member satisfaction.
The Role
- Serve as the primary point of contact for members visiting the branch, calling in, or engaging through digital channels.
- Deliver prompt, friendly, and accurate service, ensuring a positive member experience at every interaction.
- Efficiently execute a range of routine banking transactions including deposits, withdrawals, bill payments, loan payments, and bank drafts.
- Support members with digital banking needs, including troubleshooting, navigation, and use of self-serve platforms.
- Handle member concerns or service issues with empathy, professionalism, and a focus on resolution.
- Demonstrate strong knowledge of day-to-day banking products including demand deposit accounts, debit and credit cards, e-transfers, and statement services.
- Recognize and act on opportunities to refer to branch specialists.
- Adhere to all procedures regarding privacy, anti-money laundering (AML), and financial transaction verification.
- Contribute to a positive and inclusive team environment that reflects Libro’s values and culture.
- A passion that aligns with Libro’s Purpose. We want to strengthen financial well-being for a better tomorrow and we’re looking for people to join us in making a difference to people, businesses, and communities.
- Display the Libro values of Accountability, Courage, High Performance and Inclusive Mindset.
- Front-line customer service or financial services environment.
- Experience in a front-line customer service or financial services environment.
- Strong attention to detail skills working within a fast-paced environment.
- Competitive salaries, and a proud Living Wage employer.
- Employee wellness program.
- Staff accounts and staff rates on products and services.
- Staff appreciation programs and awards.
Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at [email protected] any time during the recruitment process to let us know what supports you may need to be successful.
Please note the expected salary range for this role is available on the Libro Careers site, where candidates are required to apply.
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