Posted 28 days ago
Service Technician
@ Unlimited Potential
Kelowna, British Columbia
Overview
Unlimited Potential is hiring a full-time Service Technician to service customer equipment, handle breakdown calls and repairs, and perform preventative maintenance. The role includes periodic travel to neighbouring towns and cities, with a company vehicle provided subject to an ICBC abstract check. The posting cites a salary of $65k.
Responsibilities:
- Perform planned and preventative maintenance on equipment
- Complete breakdown calls and repairs as scheduled
- Prepare equipment for installation and in-service
- Prepare work orders, warranty claims and parts orders
- Maintain customer records and build customer relationships
Requirements summary:
- Mechanical, electrical or automotive background or certification
- Strong communication and customer service skills
- Strong organizational and computer skills
- Valid driver's licence with clean driving record
- Ability to work in a fast-paced, changing environment
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-10-10
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-24
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Driver’s licence | required |
| Background checks | driving record |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Unlimited Potential
| Field | Value |
|---|---|
| Open jobs on Jobsy | 79 |
The Service Technician is responsible providing excellent customer service while servicing customer equipment. As a Service Technician, you will record the service request, successfully service equipment and follow up with our customers on maintenance or concerns.
Salary: $65k
Responsibilities:
- Perform planned and preventative maintenance on company product lines and competitive equipment.
- Complete customer service break down calls and repairs as scheduled
- Prepare new equipment for installation and in-service
- Maintain customer records and profiles
- Prepare and complete customer work orders, warranty claims and parts orders
- Build and maintain our good relationship with our customers, sales staff and management
- Solve mechanical, and electrical problems utilizing, electronic, and paper service manuals and manufacturers technical support personnel
- Actively foster key customer relationships and realize future growth potential
Requirements:
- Have a mechanical / electrical, or automotive background, training or certification
- Strong Communication skills are a must
- Self-starter who takes initiative and maintains excellent follow-through and follow-up. Remotely managed from Richmond with a peer team in place to assist
- Strong organizational skills are a must
- Effective communication and customer service skills
- Strong computer skills: proficient use of email and our software program
- Ability to work effectively in situations that involve change and/or competing demands
- Perform well in a fast-paced environment
- Proficient handling of all confidential and time-sensitive material
- Ability to stay within budget on expenditures
- Performs other related duties as required and assigned
- Possess a valid driver's license and clean driving record. Abstracts are obtained annually
- Travel to neighboring towns/cities is required bi-monthly
- Overtime maybe required for longer trips or special projects
- Will spend one day a week in the Kelowna branch assisting the CSR with light product receiving and put away.
- Forklift license an asset but not required
- Require some light duties in the warehouse temporarily
- Company vehicle will be provided, subject to ICBC abstract check
Journal
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