Posted 22 days ago
Service Technician - Okanagan
@ Medline Canada Corporation
Vancouver, British Columbia
Overview
Medline Canada Corporation is hiring a full-time Service Technician in the Okanagan to keep customers' on-site dental equipment running properly. The work centres on troubleshooting and repairing equipment, supporting installations and selling maintenance contracts, with daily travel between dentists' offices, evening and weekend emergency call-outs and occasional overnight trips. The posted salary range is $58,100 to $87,100 per year.
Responsibilities:
- Diagnose and repair dental equipment at client sites
- Adjust and calibrate equipment to manufacturer specifications
- Complete work orders and document repairs
- Support new equipment installations
- Sell maintenance contracts to customers
Requirements summary:
- Minimum 3 years of equipment repair experience
- Experience in mechanical, electrical, electronic, pneumatic, hydraulic or plumbing
- Valid driver's licence and good driving record
- Excellent customer service and communication skills
- Dental equipment manufacturer certification an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-15
- First seen by our source
- 2026-10-16
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Maintenance & repair |
| Experience | 3+ years |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends, overnight |
| Travel | air: none · ground: moderate |
| Work setting | Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Languages | English |
| Driver’s licence | required |
| Encouraged to apply | Indigenous peoples, Racialized people, Women, People with disabilities, 2SLGBTQ+ |
| Fields of study | Mechanical, Electrical, Small machine repair |
| Perks mentioned | Generous paid time off, Retirement plan, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Medline Canada Corporation
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care.
Full company description
Medline Canada is part of the largest provider of medical-surgical products and supply chain solutions serving all points of care. We make healthcare run better by delivering improved clinical, financial and operational outcomes. We’re driven by our values and a commitment to our customers, partnering to ensure they have exactly what they need – every order, every time. Medline Canada serves acute hospital settings, long term care, retailers, home healthcare and physician and dental clinics. With over 1100 employees, including over 200 clinical, market and service specialists, more than 50,000 products including 26,000 Medline Brand products, and 9 distribution centres from coast to coast, we are a trusted partner in delivering the healthcare needs of Canadians. Medline Canada est le plus grand fournisseur de produits médico-chirurgicaux et solutions de chaîne d’approvisionnement desservant tous les points de service. Des soins de santé qui opèrent mieux grâce à des résultats cliniques, financiers et opérationnels optimisés. Nous sommes animés par un engagement envers nos clients, en collaborant pour nous assurer qu’ils obtiennent exactement ce dont ils ont besoin – chaque commande, chaque fois. Medline Canada dessert les hôpitaux de soins actifs, les établissements de soins de longue durée, les détaillants, les services de soins à domicile ainsi que les cliniques médicales et dentaires. Avec plus de 1 100 employés, dont plus de 200 spécialistes cliniques, du marché et du service, plus de 50 000 produits, dont 26 000 produits de marque Medline, et 9 centres de distribution d’un océan à l’autre, nous sommes un partenaire de confiance pour répondre aux besoins de santé des Canadiens. 800.268.2848 800.361.0655 (Montréal) 800.463.5166 (Québec)
- LinkedIn followers
- 17,906
- People associated on LinkedIn
- 357
- Reported office locations
- 5150 Spectrum Way, Suite 300, Mississauga, Ontario L4W 5G2, CA
- 65 John Savage Ave, Unit 8, Dartmouth, Nova Scotia B3B 2C9, CA
- 17362 129 Ave NW, Edmonton, Alberta T5V 0C7, CA
- 995 Southgate Dr, Guelph, Ontario N1L 0B9, CA
- 670 Rue Bouvier, Québec, Quebec G2J 1A7, CA
- 3055 Rue Anderson, Terrebonne, Quebec J6Y 1W5, CA
- 787 Cliveden Pl, Delta, British Columbia V3M 6C7, CA
- 9 St Anne's Crescent, Paradise, Newfoundland and Labrador A1L 3W1, CA
- Other recorded names
- Medline Canada, Corporation
- Profile identifies a recruitment agency
- No
Medline Canada is part of the largest provider of medical-surgical products and supply chain solutions serving all points of care. We make healthcare run better by delivering improved clinical, financial and operational outcomes. We’re driven by our values and a commitment to our customers, partnering to ensure they have exactly what they need – every order, every time. Medline Canada serves acute hospital…
| Field | Value |
|---|---|
| Industry | Medical Equipment Manufacturing |
| Company size | 501-1,000 employees |
| Headquarters | Mississauga, Ontario |
| Organization type | Privately Held |
| Open jobs on Jobsy | 33 |
| View page |
Value Proposition
As a leading partner in healthcare, Medline Canada's sole purpose is to make healthcare run better – this means being deeply committed to the health and well-being of our customers, employees, partners and our communities. We employ a diverse group of top talent focused on growing and making a difference in the lives of Canadians, coast-to-coast.
Compensation is only one part of the Employee Value Proposition that Medline Canada offers our employees. As part of our mission, we offer one of the most competitive and engaging employee experience programs in Canada, which includes:
- Collaborative work environment with highly engaged employees
- Market competitive compensation and benefits plan, including LTD & Insurance
- RRSP with a company match
- Annual Employee Appreciation Week
- Paid vacation and personal days
- Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being
- Career growth and training programs
- Open communication with Senior Leaders
- Employee referral program
- Recognition programs
- Social activities
- And much more…
Job Description Summary
This position is responsible to ensure that customer’s on-site dental equipment is operating properly. Work mainly focuses on troubleshooting and repairing of equipment, as well as supporting the installation of equipment and the sales of maintenance contracts.Job Description
DUTIES & RESPONSIBILITIES
Maintain a high level of client service by
- Responding promptly to service requests
- Following through on commitments to customers and internal colleagues
- Listening to customer issues
- Communicating client service information with the Sales Representatives and the Service Coordinators
- Completing work orders
- Maintaining appropriate tools, supplies and parts within vehicle
Maintain client equipment by
- Documenting equipment issues and completed repairs
- Diagnosing equipment issues and arranging for required parts, supplies or tools
- Communicating equipment issues and recommended repairs to the customers
- Adjusting, repairing or calibrating equipment based on manufacturer’s specifications
- Following through on maintenance contracts
Supports new equipment installations by
- Providing follow up support within committed timelines
- Verifying equipment is set to manufacturer’s specifications
- Selling maintenance contracts
Maintain a safe and respectful environment by
- Reporting incidents, injuries or near misses
- Conducting oneself in accordance with Sinclair’s policies
- Participating in ongoing educational programs
Qualification & Skill Requirements
- Dental Equipment Manufacturer certification training a huge asset
- Certification, Diploma or Degree in mechanical, electrical, small machine repair etc. is an asset
- Minimum of 3 years’ experience repairing equipment
- Experience in mechanical, electrical, electronic, pneumatic, hydraulic and/or plumbing
- Excellent customer service skills
- Aptitude for problem solving
- Able to prioritize and organize work schedule with limited supervision
- Strong verbal and written communication skills
Position Specific Requirements
- Daily travel between dentists’ offices throughout the territory
- Valid Canadian or equivalent driver’s license and a good driving record
- Available to work evening and weekends to support emergency call outs
- Periodically required to travel overnight to provide support to clients
- Able to lift heavy equipment (up to 50 lbs.)
- Manual dexterity to operate hand and small power tools
The anticipated salary range for this position:
$58,100.00 - $87,100.00 AnnualThis job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Medline Canada, Corporation is proud to be an equal opportunity employer.
About Medline Canada
Medline Canada stands at the forefront of healthcare, providing expertise and a breadth of solutions for every care setting. With 550+ employees, including 100 dedicated sales and clinical professionals and eight distribution centres located coast-to-coast, Medline Canada is proud to serve the entire continuum of care.
Our Commitment to Diversity and Inclusivity
Medline Canada is committed to diversity and inclusivity and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons/persons of colour and those who identify as women, persons with disabilities and LGBTQ+ persons.
Our commitment to Accessibility
Medline Canada is committed to the principles of the accessibility in Canada. We endeavor to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
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