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ServiceNow Administrator-CSA/Banking

@ BeachHead

Toronto, Ontario

$65.23–$75.28/hrContract5+ years experience
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Overview

BeachHead is hiring a ServiceNow Administrator (CSA/Banking) on contract for one of its financial clients. The role manages and optimizes the ServiceNow platform for IT service management, ensuring stability, security and performance. Pay is $65.23 to $75.28 per hour (CAD), with 24x7 on-call support required.

Pay:

$65.23–$75.28 an hour

Responsibilities:

  • Manage and maintain the ServiceNow platform and availability
  • Lead configuration, customization and ITSM integration
  • Perform upgrades, patches and deployments on multiple instances
  • Troubleshoot production issues and perform root cause analysis

Requirements summary:

  • 5+ years as a ServiceNow Systems Administrator
  • CSA certification (critical requirement)
  • Strong ServiceNow configuration and troubleshooting knowledge
  • Experience with ITSM processes and best practices

Tools & skills

Source and dates

Source type not verified · jsonld

Employer posting date
2026-09-25
First seen by our source
2026-10-16
Source record updated
2026-10-23

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentIT
Experience5+ years
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Licences & certificationsCSA

Summary and details written by AI from the posting; the employer’s posting is the authority.

FieldValue
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Job description

Are you an experienced ServiceNow Systems Administrator looking for a new opportunity? Apply Now!

Working with one of our top financial clients, this role calls for a ServiceNow Administrator-CSA/Banking. This position involves managing and optimizing the ServiceNow platform to support IT service management processes, ensuring stability, security, and performance.

Pay rate range (CAD): $65.23/hr – $75.28/hr

Responsibilities

  • Manage and maintain the ServiceNow platform, ensuring optimal performance and availability
  • Lead system configuration, customization, and integration with existing ITSM processes
  • Perform system upgrades, patches, and deployments on multiple ServiceNow instances
  • Troubleshoot and resolve production issues, performing root cause analysis and implementing corrective actions
  • Develop and implement solutions adhering to IT Service Management policies and standards
  • Collaborate with project teams, vendors, and stakeholders to define scope and deliver technical solutions
  • Conduct architecture, design, and code reviews for ServiceNow configurations and integrations
  • Provide 24x7 support during on-call rotations and perform off-hours maintenance as required
  • Maintain documentation of system configurations, processes, and technical procedures
  • Ensure compliance with security policies and frameworks relevant to the platform

Desired Skill-Set

  • 5+ years of experience as a ServiceNow Systems Administrator
  • CSA certification (critical requirement)
  • Strong knowledge of ServiceNow platform configuration, management, and troubleshooting
  • Excellent communication and stakeholder management skills
  • Experience with ITSM processes and best practices
  • Ability to troubleshoot complex issues and lead resolution efforts

Nice to Have

  • Development experience within ServiceNow (e.g., scripting, custom app development)
  • Previous experience in banking or financial services
  • ITIL certification or familiarity with ITIL frameworks

BeachHead is an equal opportunity agency and employer. We advocate for our candidates and welcome applicants regardless of race, color, religion, national origin, sex, age, or physical or mental disability. BeachHead or our clients may use technology-enabled tools, including automation and artificial intelligence (AI), to support parts of the recruitment process such as resume screening, application management, and candidate matching. These tools assist our recruiters and our clients, and do not replace human decision-making. This job posting represents a current or anticipated vacancy. The position may be filled at any time, and the posting may be removed without notice once the role has been filled.

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