Posted 9 months ago
ServiceNow APM developer
@ Querentia Inc.
Ottawa, Ontario
Overview
Querentia Inc. is hiring a ServiceNow APM developer on a contract basis to configure and enhance the Application Portfolio Management module. The work covers workflows, automation, business rules and reporting, built in close collaboration with PMO and business stakeholders.
Responsibilities:
- Configure the APM module, forms, fields, scoring and lifecycle stages
- Build workflows, approvals and Flow Designer automation
- Develop business rules, client scripts and UI actions
- Create reports and dashboards for demand pipeline visibility
- Manage update sets, migrations and testing cycles
Requirements summary:
- Hands-on ServiceNow APM configuration experience
- Workflow and Flow Designer automation skills
- Scripting for business rules and script includes
- Documentation of functional designs and workflow logic
- Collaboration with PMO and business stakeholders
Tools & skills
Source and dates
Source type not verified · jsonld
- Employer posting date
- 2026-01-26
- First seen by our source
- 2026-10-26
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Software development |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Querentia Inc.
| Field | Value |
|---|---|
| Open jobs on Jobsy | 331 |
Summary:
We are seeking a skilled professional to configure and enhance the Application Portfolio Management (APM) module, focusing on workflows, automation, business rules, and reporting. The role involves close collaboration with PMO and business stakeholders to translate demand and intake requirements into effective system configurations, ensuring streamlined processes, accurate data structures, and strong visibility into portfolio demand and performance.
Job Description:
• Configure the Application Portfolio Management module, including forms, fields, scoring models, and lifecycle stages.
• Build and modify workflows, including approvals, routing logic, scoring automation, and integration with Portfolio and Project workflows.
• Develop custom business rules, client scripts, UI actions, and script includes to support tailored business logic for demand intake and evaluation.
• Design and implement Flow Designer or Workflow Editor automation to streamline demand creation, updates, assessments, and transitions.
• Work with PMO and business stakeholders to translate intake requirements into system functionality and iterative configuration updates.
• Configure and maintain APM data structures.
• Create reports and dashboards to support demand pipeline visibility, approvals, and KPIs (e.g., volume, throughput, prioritization, capacity impacts).
• Manage update sets, environment migrations, and testing cycles to ensure proper deployment of configured functionality.
• Document functional designs, configuration details, and workflow logic to support maintenance and knowledge transfer.
• Participate in requirement refinement workshops, demos, and iterative design sessions with business and technical team
Journal
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