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Posted 4 days ago

ServiceNow SAM Administrator - ITAM

@ Bank of Montreal

Toronto, Ontario

Full-time3+ years experience
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SIGNALS

Overview

Bank of Montreal is hiring a ServiceNow SAM Administrator for its Software Asset Management team in the Technology family. The role administers ServiceNow SAM Pro, manages software licensing and compliance, and produces audit-ready reports, requiring 3-5 years of ServiceNow administration and 2-4 years of SAM experience. Salary is posted at $55,500 to $120,000 per year, with health insurance, tuition reimbursement and retirement savings plans offered.

Responsibilities:

  • Administer and maintain ServiceNow SAM Pro and SAM Foundation
  • Reconcile software entitlements and installations
  • Maintain software inventory and data quality
  • Prepare compliance reports and support audits
  • Track license spend and reclamation opportunities

Requirements summary:

  • 3-5 years of ServiceNow administration experience
  • 2-4 years of Software Asset Management experience
  • Experience administering ServiceNow SAM Pro
  • Experience managing software licensing and compliance
  • Experience working with ITAM, CMDB, Discovery and Procurement

Tools & skills

Benefits mentioned

Health insuranceLife insuranceRetirement planTuition support
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-11-02
First seen by our source
2026-11-03
Source record updated
2026-11-03

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentIT
Experience3+ years
Hours per week40 (estimated)
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish
Perks mentionedRetirement plan, Tuition support, Performance bonus

Summary and details written by AI from the posting; the employer’s posting is the authority.

Bank of Montreal

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

We’re a bank, but there’s more to it than that. ​ When you join BMO, it opens a world of opportunities. This is a team that's committed to helping you succeed – personally and professionally. Because at BMO, when you grow, we grow. ​ You know your worth and so do we. That’s why we offer the right mix of learning programs, on-the-job experiences, and opportunities to build personal and professional connections – so you can build a meaningful career and thrive as a part of a winning culture.  ​ Sound like your kind of place? Then we should be co-workers.

LinkedIn followers
529,147
People associated on LinkedIn
59,168
Reported office locations
  • First Canadian Place, 100 King Street, Toronto, ON M5X 1A1, CA
  • 111 W Monroe St, Chicago, IL 60603, US
Business categories
  • Wealth Management
  • Finance
  • Banking
  • Financial Services
  • Crowdfunding
Other recorded names
  • Bank of Montreal
  • BMO
Specialties
  • Personal Banking
  • Commercial Banking
  • Wealth Management
  • Capital Markets
  • and Asset Management
Profile identifies a recruitment agency
No
Reported total investment
8,114,072,573

Currency and observation date were not supplied; this is not a current valuation or a funding round.

We’re a bank, but there’s more to it than that. ​ When you join BMO, it opens a world of opportunities. This is a team that's committed to helping you succeed – personally and professionally. Because at BMO, when you grow, we grow. ​ You know your worth and so do we. That’s why we offer the right mix of learning programs, on-the-job experiences, and opportunities to build personal and professional connections – so…

FieldValue
IndustryFinancial Services
Company size10,001+ employees
HeadquartersToronto, ON
Organization typePublic Company
SpecialtiesPersonal BankingCommercial BankingWealth ManagementCapital Marketsand Asset Management
Open jobs on Jobsy955
LinkedInView page
Job description

Application Deadline:

11/22/2026

Address:

250 Yonge Street

Job Family Group:

Technology

We are seeking an enthusiastic, passionate professional to join our Software Asset Management (SAM) team. BMO’s Blue Rewards SAM practice focuses on inventory management, product catalog management, exception management, reporting, and data quality.

Designs, develops, tests, implements, measures, and manages processes. Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience. Processes may be related to (but are not limited to) fulfillment, operations, services etc.


Experience

  • 3-5 years of ServiceNow administration experience.
  • 2-4 years of Software Asset Management experience.
  • Experience administering ServiceNow SAM Pro.
  • Experience managing software licensing and compliance programs.
  • Experience working with ITAM, CMDB, Discovery, and Procurement teams.

ServiceNow SAM Administration

  • Administer and maintain ServiceNow SAM Pro and SAM Foundation modules.
  • Configure SAM workflows, business rules, data imports, and automation processes.
  • Manage software models, publishers, products, and software categories.
  • Maintain software discovery and reconciliation processes.
  • Configure and monitor SaaS License Management integrations where applicable.
  • Manage SAM-related system upgrades, patches, and platform enhancements.

Software License Management

  • Maintain software entitlement records and license repositories.
  • Create and manage software license models.
  • Validate software usage and license consumption calculations.
  • Analyze compliance positions for major publishers, including:
    • Microsoft
    • Adobe
    • VMware
  • Perform reconciliation between entitlements and installations.
  • Identify software over-deployment and under-utilization.
  • Monitor software discovery data from:
    • ServiceNow Discovery
    • Intune
    • Jamf
    • ACC
  • Manage software normalization rules.
  • Resolve unmatched and partially normalized software records.
  • Maintain software model normalization mappings.
  • Ensure high-quality software inventory data.
  • Collaborate with CMDB teams to ensure accurate software and hardware relationships.
  • Monitor data quality dashboards.
  • Investigate duplicate software models and publisher records.
  • Execute periodic data quality reviews and remediation activities.
  • Support CMDB governance initiatives
  • Prepare software compliance reports.
  • Support internal and external software audits.
  • Collect license evidence and entitlement documentation.
  • Assist with true-up and renewal activities.
  • Maintain audit-ready records and license documentation
  • Develop and maintain dashboards and reports.
  • Track:
    • License compliance
    • Software spend
    • Reclamation opportunities
    • Unused software
    • Publisher risk exposure
    • Software lifecycle status
  • Present findings to stakeholders and management.

Salary:

$55,500.00 - $120,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

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