Posted 72 months ago
Shift Manager
@ Wendy's
Ajax, Ontario
Overview
Wendy's is hiring a Shift Manager to lead the team, handle customer issues and keep food safety standards on point during fast-paced shifts. The role requires at least one year of restaurant work experience and a high school or college diploma. The posting is with an independently owned Wendy's franchisee; and it does not state pay, hours or employment type.
Responsibilities:
- Lead the team during the shift
- Handle customer concerns, good or bad
- Make sure food safety standards and procedures are followed
- Use the register, grill and headset during service
Requirements summary:
- At least one year of restaurant work experience
- High school or college diploma
- Experience leading or organizing a team in a fast-paced environment
- Strong problem solving, customer service and decision making
Tools & skills
Source and dates
Source type not verified · wendys
- Employer posting date
- 2020-12-18
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Food & beverage |
| Experience | 1+ years |
| Manages people | Yes |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | On the move |
| Physical demands | physical moderate · lift 50 lb · computer low |
| Encouraged to apply | 2SLGBTQ+ |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wendy's
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Wendy’s: Serving up the best hamburger around, made with fresh, never frozen beef, since 1969.
Full company description
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. This is most visible through the Company's support of the Dave Thomas Foundation for Adoption® and its signature Wendy's Wonderful Kids® program, which seeks to find a loving, forever home for every child in the North American foster care system. Today, Wendy's and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide with a vision of becoming the world's most thriving and beloved restaurant brand. For details on franchising, connect with us at www.wendys.com/franchising.Visit www.wendys.com and www.squaredealblog.com for more information and connect with us on X and Instagram using @wendys, and on Facebook at www.facebook.com/wendys. *Fresh beef available in the contiguous U.S., Alaska, and Canada.
- LinkedIn followers
- 240,641
- People associated on LinkedIn
- 72,582
- Reported office locations
- 1 Dave Thomas Blvd, Dublin, Ohio 43017, US
- Business categories
- Snack Food
- Restaurants
- Retail
- Food and Beverage
- Food Processing
- Other recorded names
- Wendy's - Wen-Robb
- Wendy's Australia
- The Wendy's Company
- Wendy's Restaurant Franchise
- Wendy's (WEN National Holdings)
- Wendy's
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality Is Our Recipe®”, which remains the guidepost of the Wendy's system. Wendy's is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty® dessert. The Wendy's Company (Nasdaq: WEN) is…
| Field | Value |
|---|---|
| Industry | Restaurants |
| Company size | 10,001+ employees |
| Headquarters | Dublin, Ohio |
| Organization type | Public Company |
| Year founded | 1969 |
| Open jobs on Jobsy | 510 |
| View page |
What you'll do
Families come in all shapes and sizes. And that includes the Wendy’s family - the people you work with as a Wendy’s Shift Manager.We have the stuff you want - like fun people, quality food, and a paycheck.
Our founder Dave Thomas had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than they’d expect from a fast food place. No doubt you do the first two already. We can teach you the third!
As a shift manager:
- Making things happen is just one of your talents.
- If a Wendy’s restaurant was a person, it’d be you: fun, fast, friendly and never out of bacon.
- Whatever comes up with a customer - good or bad - you handle it like a boss (‘cuz you wanna be a boss someday soon).
- You make sure food safety standards and procedures are on point.
What you bring to the table:
- At least one year of restaurant work experience.
- High school or college diploma.
- You’ve already led, managed and organized a team in a fast-paced environment.
- Mad skills in problem solving, customer service and decision making.
- Giving and taking direction like a pro.
You must be willing and able to:
- Stand and move for most - if not all - of your shift.
- Lift up to 25-50 lbs. now and then.
- Wear a headset, use other restaurant equipment such as a register or grill, and follow brand standards and guidelines.
- For more information on specific equipment or job requirements, please talk to the hiring manager.
We get it. We get you.
Our food isn’t one size fits all and our job opportunities aren’t either.
We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome.
This job opportunity is with one of our many franchisees. Independently owned and operated, Wendy's franchise organizations determine their own compensation, benefits and career programs which may vary from company-owned locations.
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