Posted 4 months ago
Solutions Architect
@ TransPerfect
Durham, Ontario
SIGNALS
Overview
TransPerfect is hiring a full-time Solutions Architect to implement GlobalLink language technology solutions for clients. The role covers gathering client configuration requirements, drafting project plans with risk analysis, and serving as the primary technical contact. Requires a bachelor's degree or equivalent and 2-3 years of client-facing experience; willingness to travel to client meetings is desired.
Responsibilities:
- Gather and analyze client configuration requirements
- Draft project plans with timelines and risk analysis
- Configure and verify GlobalLink tasks
- Act as primary technical contact and escalation point
- Mentor new team members and prepare training
Requirements summary:
- Bachelor's degree or equivalent
- 2-3 years of client-facing experience
- Project management and implementation experience
- Knowledge of language technology tools
- Excellent English communication skills
Tools & skills
Benefits mentioned
Health insuranceDentalVisionRetirement plan
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-07-13
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Software development |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: minimal · ground: none |
| Work setting | Office, Client sites |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TransPerfect
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
TransPerfect helps organizations streamline global operations through language and AI solutions, advanced automation, and enterprise-grade technology integrations. Our GlobalLink® technology centralizes multilingual content workflows, connects with leading CMS, CRM, PIM, and marketing systems, and reduces the manual effort required to manage content across channels. Supported by a worldwide team of experts, we deliver accuracy, cultural relevance, and exceptional service in 200+ languages. More than 6,000 organizations rely on TransPerfect to automate processes, unify global content, and reach audiences worldwide. With 150+ offices on six continents, we combine global scale with continuous innovation to help brands grow with confidence.
- LinkedIn followers
- 1,965,641
- People associated on LinkedIn
- 17,559
- Reported office locations
- 3 Park Avenue, 39th Floor, New York, NY 10016, US
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- Business categories
- B2B
- Communities
- Language Learning
- Marketing
- Service Industry
- Translation Service
- Video Games
- Business consulting
- Management and consulting
- Other recorded names
- TransPerfect
- Specialties
- Translation
- Language Services
- Translation
- Multicultural Marketing
- Recruiting & Staffing
- Multimedia Services
- Interpretation
- Call Center Support
- Software Localization and Testing
- Training and e-Learning
- and Legal Support Services
- Profile identifies a recruitment agency
- No
- Reported total investment
- 875,000,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
TransPerfect helps organizations streamline global operations through language and AI solutions, advanced automation, and enterprise-grade technology integrations. Our GlobalLink® technology centralizes multilingual content workflows, connects with leading CMS, CRM, PIM, and marketing systems, and reduces the manual effort required to manage content across channels. Supported by a worldwide team of experts, we…
| Field | Value |
|---|---|
| Industry | Translation and Localization |
| Company size | 5,001-10,000 employees |
| Headquarters | New York, NY |
| Organization type | Privately Held |
| Specialties | TranslationLanguage ServicesTranslationMulticultural MarketingRecruiting & StaffingMultimedia ServicesInterpretationCall Center SupportSoftware Localization and TestingTraining and e-Learning |
| Open jobs on Jobsy | 29 |
| View page |
Job description
Who We Are:
TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 160 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 6,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
What You Will Be Doing:
Your experience includes:
For more than 25 years, TransPerfect has honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.
TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 160 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 6,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong.
What You Will Be Doing:
- Work in conjunction with the Solutions Engineering team to gather and analyze configuration requirements from clients
- Draft project plans containing the implementation details and timelines, including risk analysis
- Ensure the deadlines of the implementation timeline are met
- Coordinate with the clients´ internal teams while overseeing GlobalLink product implementation
- Execute and verify the configuration tasks in GlobalLink tools based on client requirements
- Act as the primary technical point of contact and point of technical escalation for clients
- Assist the support team with any client configuration issues
- Be involved in the life cycle of GlobalLink products by working closely with the Product Management team, reporting client technical issues and requesting new functionalities for products based on direct client exposure
- Become the spokesperson of the team for one or more of our products if desired
- Mentor new team members as needed
- Prepare trainings and procedures to contribute to the continuous improvement of the team's work
- Contribute to internal projects
- Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor
Your experience includes:
- Minimum of Bachelor's degree or it’s equivalent
- Minimum of 2-3 years of experience in a client-facing role
- Project management and client solution implementation experience
- Investigation and troubleshooting skills
- Excellent written and verbal English communication skills
- Strong interpersonal skills
- Effective time management skills
- Excellent problem solving and analytical skills
- Collaborative attitude
- Project management skills
- Good documentation skills
- Good knowledge of Language Technology including CAT Tools, Translation Environments, Translation Portals, Localization Tools, Machine Translation, Post-Editing and Terminology and Translation Memory Tools
- Willingness to travel to client workshops or meetings
- Experience working in a multicultural environment
- Ability to work with remote teams using online messaging
- Celebrate diversity and embrace new ideas and differing perspectives
- Be financially responsible and make sound financial decisions
- Understanding of and/or exposure to Web Content Management Systems (Adobe Experience Manager, Sitecore, Drupal, etc.), eCommerce platforms (Salesforce Commerce Cloud, SAP [Hybris], Magento, etc.) and other Content Management Systems (Veeva, Contentful, etc.)
- Experience with Corrective and Preventive Action processes
- Foreign language ability a plus
For more than 25 years, TransPerfect has honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.
We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.
TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com.
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