Posted 14 days ago
Staff Technical Program Manager
@ OpenLoop Health
Toronto, Ontario
Overview
OpenLoop Health is hiring a Staff Technical Program Manager, a senior individual contributor role for full-time work. The role leads cross-functional technical programs tied to company OKRs, runs Agile delivery across engineering teams, and reports delivery status to leadership.
Responsibilities:
- Own and drive complex cross-functional technical initiatives tied to OKRs
- Run Agile ceremonies and coordinate delivery across multiple engineering teams
- Produce status reports tailored to executives, engineering and business partners
- Manage dependencies, risks and blockers
- Use delivery metrics and retrospectives to improve team efficiency
Requirements summary:
- 6+ years in Technical Program Management or equivalent
- Deep knowledge of Scrum and SAFe
- Hands-on Jira experience
- Strong technical fluency with APIs and integrations
- Track record presenting to senior stakeholders and executives
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · ashby
- Employer posting date
- 2026-10-23
- First seen by our source
- 2026-10-20
- Source record updated
- 2026-10-23
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Senior |
| Department | Project management |
| Experience | 6+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Perks mentioned | Generous paid time off, Flexible hours, Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
OpenLoop Health
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Powering superior telehealth from end-to-end. #HealingAnywhere
Full company description
OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands. We make it simple to launch and scale virtual care by delivering the complete clinical and operational backbone behind the scenes—you control your brand, and we handle everything else. Our end-to-end stack includes: - Pharmacy & Diagnostic - Platform & AI - RCM & Billing - RPM Fullfilment - Built-In AI Solutions Trusted by organizations nationwide, OpenLoop supports 300K+ patient visits per month and serves 3M+ patients annually, earning a 4.9★ Trustpilot rating. You focus on your brand and growth—we’ll power the care delivery.
- LinkedIn followers
- 38,021
- People associated on LinkedIn
- 591
- Reported office locations
- 317 6th Ave, Suite 400, Des Moines, Iowa 50309, US
- Business categories
- Service Industry
- Health Care
- Telehealth
- Medical
- IT Infrastructure
- Staffing Agency
- Other recorded names
- OpenLoop Health Partners
- OpenLoop Health
- OpenLoop
- Specialties
- Telehealth
- Revenue Cycle Management
- Practice Management
- Provider Staffing
- Payer Coverage
- and Clinician Licensing
- Profile identifies a recruitment agency
- No
- Reported total investment
- 26,620,000
Currency and observation date were not supplied; this is not a current valuation or a funding round.
OpenLoop is the nation’s top white-label digital health infrastructure provider, powering virtual care delivery for healthcare organizations, employers, retailers, and consumer brands. We make it simple to launch and scale virtual care by delivering the complete clinical and operational backbone behind the scenes—you control your brand, and we handle everything else. Our end-to-end stack includes: - Pharmacy &…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 201-500 employees |
| Headquarters | Des Moines, Iowa |
| Organization type | Privately Held |
| Year founded | 2020 |
| Specialties | TelehealthRevenue Cycle ManagementPractice ManagementProvider StaffingPayer Coverageand Clinician Licensing |
| Open jobs on Jobsy | 8 |
| View page |
About OpenLoop
OpenLoop was co-founded by CEO, Dr. Jon Lensing, and COO, Christian Williams, with the vision to bring care anywhere. Our telehealth support solutions are thoughtfully designed to streamline and simplify go-to-market care delivery for companies offering meaningful virtual support to patients across an expansive array of specialties, in all 50 states.
About the Role
OpenLoop’s mission is to bring care anywhere by powering telehealth solutions at scale. Our Technical Program Management team turns business vision into structured, measurable execution, bringing operational rigor, predictability, and scale to how OpenLoop plans and ships. We’re hiring a Staff Technical Program Manager to lead high-impact, cross-functional programs that directly support company OKRs and strategic priorities.
This is a senior-level individual contributor role responsible for translating business vision into structured, executable technical programs. You will partner closely with Engineering, Product, and business stakeholders, run Agile delivery across engineering teams, and make sure every initiative is tied to measurable outcomes.
You will help scale the TPM function at OpenLoop by standardizing Agile and practices, defining reporting cadences, and providing delivery metrics that improve how teams plan and ship. You will present in stakeholder and leadership meetings, with C-level visibility and meaningful ownership.
What You’ll Do
Own and drive execution of complex, cross-functional technical initiatives tied directly to company OKRs.
Translate business requirements into clearly defined technical programs and actionable requirements for engineering teams.
Ensure every request from business stakeholders aligns with company objectives and measurable outcomes.
Make prioritization and tradeoff decisions in partnership with Engineering and business leaders, negotiating across scope, timelines, and impact.
Produce status reports and updates tailored to the audience: executive summaries for leadership, detailed delivery views for engineering, and updates for business partners.
Run Agile ceremonies and coordinate delivery across multiple engineering teams, and cross-team planning and dependency management.
Proactively identify risks, manage dependencies, and remove blockers.
Use metrics and retrospective findings to find bottlenecks and improve team efficiency, velocity, and communication.
Who You Are
Required Qualifications
6+ years of experience in Technical Program Management or equivalent strategic technical role.
Deep working knowledge of Agile software development, such as Scrum and the Scaled Agile Framework (SAFe).
Strong technical fluency (not required to be an engineer) with the ability to understand systems architecture, APIs, integrations, and technical dependencies.
Demonstrated experience translating complex systems into business-friendly language.
Proven experience driving programs tied to OKRs and measurable business outcomes.
Exceptional written and verbal communication skills, with a track record of presenting to senior stakeholders and executives.
Experience writing status reports and program updates tailored to different audiences, from executives to engineering teams.
Experience defining and using delivery metrics (velocity, predictability, cycle time, health indicators) to improve team performance.
Strong prioritization and decision-making skills with the ability to operate autonomously.
Experience aligning and influencing cross-functional stakeholders.
Hands-on experience using Jira and other project management tools to manage cross-functional delivery at scale.
Experience structuring backlogs, defining epics and milestones, and creating executive-ready reporting dashboards.
Preferred Qualifications
Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or SAFe certification (e.g., SAFe Scrum Master, SAFe Release Train Engineer, SAFe Agilist).
Experience in healthcare, health tech, virtual care, care delivery platforms, or healthcare operations.
Experience with clinical, pharmacy, or technical integrations.
Experience working in fast-growing or globally distributed teams.
Experience delivering AI or machine learning projects, such as LLM-powered features, automation, or AI integrations, from scoping through launch.
Hands-on use of AI tools and experience introducing AI-assisted workflows to a team and measuring their effect on delivery speed and quality.
Our Benefits
In addition, for salaried positions you would also be eligible for:
Medical, Dental, and Vision plans
Flexible Spending/Health Savings Accounts
Flexible PTO
401(k) + Company Match
Life Insurance, Pet insurance, and more
Our Company
We have a relatively flat organizational structure here at OpenLoop. Everyone is encouraged to bring ideas to the table and make things happen. This fits in well with our core values of Autonomy, Competence and Belonging, as we want everyone to feel empowered and supported to do their best work.
Sound like a good fit? We’d love to meet you.
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