Stage Manager - Hybrid

Position Overview

A Production Stage Manager is responsible for independent production execution and at times assisting Event Producers and/or Creative Producers on events and projects from inception to invoicing. The Stage Manager acts as the Client’s primary point of contact as it relates to the run of the show when a Producer is not involved. The Stage Manager reports to the Associate Director of Event Production.

Important: This is a project-based role and not a permanent full-time position. Successful candidates will be considered for upcoming projects based on their experience, availability, and business needs. This position may be based out of any Encore market across Canada, including Montreal, Toronto, Calgary, or Vancouver. Candidates must be able to attend an Encore office and/or event site within their local market as business needs require.

Key Job Responsibilities

Onsite Event Execution

• Act as a Production Stage Manager – independently execute productions.

• Maintain and revise the run of show once install begins.

• Direct rehearsals (when a Producer is not onsite) by communicating the client’s wishes to the technical crew. Proactively and independently troubleshoot and resolve production issues as they arise.

• Ensure every lighting, audio, video and graphics cue happens at the correct predetermined moment (calling the show).

• Ensure speaker and talent entrances happen at the right time.

• Collaborate with the venue and Technical Teams to ensure customer’s expectations are exceeded.

Producer Assistance

• Assist Producers and contribute to professional bids and proposals by actively using Encore systems and marketing tools.

• Assist Producers by creating and maintaining organized show files for pre-production, onsite execution and post-production.

Client Management

• Act as the primary client contact onsite when an Encore Producer is not involved.

• Assist client with show flow creation and help identify other opportunities for Event Production for future events.

• Act as backstage manager as needed by assisting client executives and speakers for entrances and exits as well as requirements for their presentations.

• Independently execute productions, and if applicable, support a Producer and Technical Director.

Job Qualifications

• 5+ years technical and/or experience with basic knowledge of Stage Management and calling a show

• Knowledge of the audio-visual industry and/or hotel industry

• High school diploma required and college diploma requested

• Good interpersonal skills and the ability to work in a collaborative environment

• Strong relationship building skills

• Budget creation and proofing requires ability to create formulas and basic writing

• Experience with Microsoft Office suite of programs including Word, Excel and PowerPoint

Competency Group

Deliver World Class Service

• Hospitality

• Ownership

Do The Right Thing

• Demonstrates Self-Awareness

Drive Results

• Ensures Accountability

See The Big Picture

• Decision Quality

• Manages Complexity

Value People

• Collaborates

For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link: (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).

Hourly Pay Range: $30.00 - $50.00

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

We use artificial intelligence (AI) tools to help screen and/or assess applications for this role. These tools analyze information you provide (for example, your résumé or answers to questions using the chat to apply feature) to support our hiring team’s review. All hiring decisions include human judgment.

Work Environment

Hotel

Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

Office

Work is performed primarily in an office environment. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.

The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Canada | Project-based engagements | Live, hybrid and corporate event productions

Join our career network

We are building an ongoing roster of experienced Stage Managers for project-based opportunities. This is an evergreen posting, not an advertisement for one specific assignment. Selected candidates may be contacted as needs arise based on project scope, location, timing, availability and relevant experience.

The opportunity

Stage Managers support the disciplined execution of event programs from rehearsal through show close. Depending on the assignment, they may independently manage the run of show or work alongside an Event Producer, Creative Producer or Technical Director. The role requires precise cueing, clear backstage leadership, confident client communication and calm decision-making in fast-moving live environments.

Typical engagement scope

• Independently execute assigned productions or support the designated producer and technical leadership team.
• Maintain, revise and distribute the run of show once installation and rehearsals begin.
• Direct rehearsals when assigned, translating client and producer direction into clear instructions for technical and show-site teams.
• Call lighting, audio, video and graphics cues at the predetermined moments.
• Coordinate speaker, executive and talent entrances, exits and backstage readiness.
• Proactively troubleshoot production issues and communicate material impacts to the assigned project lead.
• Collaborate with venue and technical teams to support a polished client and audience experience.
• Act as the primary onsite client contact for show flow when an Encore producer is not assigned.

Pre-production and show preparation

• Review the approved scope, production schedule, run of show, scripts, cue sheets, presentation requirements and technical plans.
• Participate in production meetings and clarify show-flow responsibilities, communication protocols and escalation paths.
• Create and maintain organized show files for pre-production, onsite execution and post-production.
• Support proposals, bids or production planning when included in the engagement scope.
• Identify gaps or risks in show flow and recommend practical solutions before rehearsals and show time.

Rehearsals and onsite execution

• Lead or support rehearsals and confirm that presenters, talent, technical operators and backstage teams understand the sequence of events.
• Maintain control of show timing and cue execution while adapting documentation to approved changes.
• Communicate concise, unambiguous cues over show communications systems.
• Manage backstage activity, including speaker readiness, presentation requirements, entrances and exits.
• Coordinate with the client, producer, technical director, venue and crew to resolve issues without disrupting the program.
• Maintain professional show-site conduct, documentation and confidentiality.

Post-event

• Provide updated show files, cue notes and other agreed closeout documentation.
• Participate in project debriefs when requested.
• Communicate unresolved issues, lessons learned and relevant follow-up items to the designated project lead.

What you bring

• Three to five years of relevant technical production or stage-management experience.
• Practical experience calling a live show and working from run-of-show, script and cue documentation.
• Working knowledge of audio, lighting, video, graphics and backstage production workflows.
• Experience in the audiovisual, live-events, hospitality or convention environment.
• Clear interpersonal communication and strong working relationships with clients, presenters, crews and partners.
• Calm judgment, organization and problem-solving under time pressure.
• Ability to work independently while collaborating within a larger production team.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• High school diploma or equivalent required; relevant college or post-secondary education is an asset.

Engagement requirements

• Ability to work flexible project schedules, including early mornings, evenings, weekends and holidays.
• Ability to travel to event locations when required by the assignment.
• Ability to work in offices, hotels, convention centres and other event environments where noise, activity levels and conditions vary.
• Ability to work around audiovisual equipment, electrical components, lifts, ladders and active production areas while following applicable safety requirements.

Engagements arising from this posting are project-based and subject to a separate written agreement. The specific agreement will govern the services, fees, expenses, confidentiality, intellectual property, insurance and other terms applicable to the assignment. Reasonable accommodations are available during the selection process and, where applicable, in connection with an engagement.