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Store Administrator - Greater Toronto Area

@ Maison Birks

Toronto, Ontario

2+ years experience
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Overview

Maison Birks is hiring a Store Administrator for one of its luxury jewellery stores in the Greater Toronto Area. The role runs the back-office work behind sales and client service: transactions, repairs, shipping and receiving, filing and appraisal paperwork. The posting requires two years of retail sales experience and two years of administrative experience, and offers competitive earnings, training programs and employee discounts.

Responsibilities:

  • Process sales transactions accurately
  • Administer shipping and receiving of merchandise and filing of packing slips
  • Assist clients with purchases, repairs and service requests
  • Support sales professionals and store management
  • Ensure merchandise is cleaned, packaged and gift wrapped; mail appraisals on time

Requirements summary:

  • Two years of retail sales experience, luxury or jewellery preferred
  • Two years of administrative experience
  • Goal oriented with a client-first approach
  • Strong team values and interpersonal skills
  • Good organization and learning skills
  • Computer literate in MS Office

Tools & skills

Benefits mentioned

Employee discount
Source and dates

Employer career site / ATS feed · adp

Employer posting date
2026-10-07
First seen by our source
2026-10-08
Source record updated
2026-11-07

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentAdministrative
Experience2+ years
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Perks mentionedEmployee discount, Paid training

Summary and details written by AI from the posting; the employer’s posting is the authority.

Maison Birks

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Canada’s leading luxury timepiece and fine jewellery group since 1879, rooted in heritage and craftsmanship.

Full company description

Birks Group Inc. is a leading Canadian luxury group, recognized for its expertise in fine jewellery, timepieces, and curated luxury experiences. Established in Montreal in 1879 by silversmith Henry Birks, the company has built an enduring legacy rooted in craftsmanship, design excellence, and trust. With a national presence across Canada, Birks Group operates proprietary brands, mono-brand boutiques for some of the world’s most prestigious luxury Maisons, and multi-brand destinations that reflect a distinct point of view on luxury. Beyond retail, the Group acts as a brand partner and curator, shaping how luxury is experienced, discovered, and celebrated by Canadians, both in store and online. Birks is one of the few Canadian companies to have held a royal warrant, underscoring a long-standing reputation for exceptional quality and design. The Group has also earned international recognition for jewellery innovation and has played a pioneering role in advancing ethical and responsible practices, including the introduction of Canadian-mined diamonds. Guided by a commitment to excellence, integrity, and long-term impact, Birks Group continues to evolve the luxury landscape in Canada, honouring its heritage while leading with purpose, innovation, and enduring value.

LinkedIn followers
19,350
People associated on LinkedIn
352
Reported office locations
  • 2020 boulevard Robert-Bourassa, suite 200, Montreal, Quebec H3A 2A5, CA
Business categories
  • E-Commerce
  • Jewelry
  • Retail
Other recorded names
  • Maison Birks
Specialties
  • Luxury Jewelry
Profile identifies a recruitment agency
No
Reported total investment
42,500,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Birks Group Inc. is a leading Canadian luxury group, recognized for its expertise in fine jewellery, timepieces, and curated luxury experiences. Established in Montreal in 1879 by silversmith Henry Birks, the company has built an enduring legacy rooted in craftsmanship, design excellence, and trust. With a national presence across Canada, Birks Group operates proprietary brands, mono-brand boutiques for some of the…

FieldValue
IndustryRetail Luxury Goods and Jewelry
Company size201-500 employees
HeadquartersMontreal, Quebec
Organization typePublic Company
Year founded1879
SpecialtiesLuxury Jewelry
Open jobs on Jobsy15
LinkedInView page
Job description

Established since 1879, Birks is a luxury jewellery store whose reputation is built on quality, exclusivity, unique design and excellence in service. We pride ourselves in offering meaningful experiences and in building intimate relationships with each and every one of our clients.

As a Store Administrator for one of our stores located in the Greater Toronto Area, you will get to embody our belief in the promise of a brighter tomorrow through each interaction. As such, you will get to work in a highly motivated team that values excellence, hard work and teamwork.

Are you our hidden gem?

A result driven candidate that firmly believes in providing an excellent and unique experience to every client.

The Store Administrator plays a crucial role behind the scenes as he/she is responsible for all the administrative details that support sales and client service in the store. This highly-organized and detail-oriented position is the foundation for back office operations of the store. This position supports the management team in all functions, including transactions and repairs, shipping and receiving of merchandise and partners with the sales professionals to ensure a memorable experience for all clients.

To do so, the Store Administrator will be expected to…

- Foster an environment that puts the client at the forefront

- Assist clients with their purchase, repair or service request

- Provide assistance to Sales Professionals and Store Management with their concerns and special requests

- Process sales transactions accurately

- Administer transfer requests including the shipping and receiving of merchandise and filing of incoming and outgoing packing slips in corresponding files

- Ensure merchandise purchased is properly cleaned, price tag removed, packaged in its corresponding box and gift wrapped if requested

- Ensure appraisals are documented and mailed out on a timely basis for new purchases done at store level.

Our ideal candidate has…

- A minimum of two (2) years of retail sales experience; luxury retail and/or jewelry experience is preferred

- A minimum of two (2) years of experience in an administrative role;

- Is goal oriented and sales driven but understand that truly caring about clients and exceeding their expectations is key to their success;

- Strong team values

- Great interpersonal and communications skills

- Good organization and learning skills

- Computer literate (MS Office).

Our promise of delight

In return for your commitment to excellence, we offer…

- Competitive earnings

- Innovative and unique training programs

- Employee discounts

Within the Birks Group, you will find a management team that truly cares about your professional growth. You will be empowered to be yourself, in order to offer excellent customer service and to create an experience that will build long-lasting client relationships.

Come join us, andlet your true self, shine!

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