Posted last month
Store Associate
@ Mary Browns
Kelowna, British Columbia
Overview
Mary Browns is hiring a full-time Store Associate at its Fat Bastard Burrito restaurant, reporting to the restaurant manager or supervisor. The role is fully cross-trained across guest service, food preparation, cash handling, inventory support and cleaning. Flexible availability including evenings, weekends and holidays is expected.
Responsibilities:
- Greet and serve guests, take orders and resolve concerns
- Prepare and assemble menu items to company standards
- Process transactions on the POS and follow cash handling procedures
- Assist with opening, closing, restocking and deliveries
- Maintain cleanliness and follow food safety and safety policies
Requirements summary:
- High school diploma, GED or equivalent preferred
- Restaurant or customer service experience an asset, not required
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Ability to thrive in a fast-paced environment
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-09-22
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Restaurant or kitchen, Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 33 lb · computer low |
| Education | High school (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mary Browns
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Mary Brown's Chicken has over 300 locations across Canada and is growing. The brand is 100 per cent Canadian-owned, being first established in St. John's Newfoundland in 1969. The brand started out with only three stores but as its reputation grew for quality, mouth-watering food, so did the franchise. Mary Brown's is renowned for its Big Mary®, named Canada's Best Chicken Sandwich, and made-fresh methodology including hand cutting and hand breading its Signature Chicken and Taters from farm-fresh Canadian ingredients. Mary Brown's boasts 20 years of consecutive same-store sales growth and has been awarded the Canadian Franchise Association's Franchisees' Choice Designation for 15 consecutive years. The company went international in 2024, opening stores in the UK and Mexico, and most recently India.
- LinkedIn followers
- 9,584
- People associated on LinkedIn
- 1,191
- Reported office locations
- 100 Renfrew Dr, Markham, Ontario L3R, CA
- Business categories
- Food and Beverage
- Food Processing
- Other recorded names
- Mary Browns
- Mary Brown's Chicken
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Mary Brown's Chicken has over 300 locations across Canada and is growing. The brand is 100 per cent Canadian-owned, being first established in St. John's Newfoundland in 1969. The brand started out with only three stores but as its reputation grew for quality, mouth-watering food, so did the franchise. Mary Brown's is renowned for its Big Mary®, named Canada's Best Chicken Sandwich, and made-fresh methodology…
| Field | Value |
|---|---|
| Industry | Food and Beverage Services |
| Company size | 501-1,000 employees |
| Headquarters | Markham, Ontario |
| Organization type | Privately Held |
| Open jobs on Jobsy | 28 |
| View page |
Job Title: Store Associate
Reports To: Restaurant Manager / Supervisor
The Store Associate is responsible for delivering an exceptional guest experience while supporting all aspects of restaurant operations. This role is fully cross-trained and may work in any area of the restaurant, including guest service, food preparation, cash handling, inventory support, cleaning, and operational duties. Store Associates are expected to maintain company standards for food quality, cleanliness, safety, and hospitality while contributing to the overall success of the restaurant.
Essential Functions
Guest Service
- Greet and serve guests in a friendly and professional manner.
- Take guest orders accurately and efficiently.
- Provide menu recommendations and answer guest questions.
- Resolve guest concerns professionally and escalate issues when required.
- Promote current offers and initiatives when appropriate.
Food Preparation and Production
- Prepare and assemble menu items according to company recipes and standards.
- Complete food preparation duties as assigned.
- Maintain food quality, presentation, and portion control standards.
- Follow all food safety and sanitation procedures.
Cash Handling and POS Operations
- Process guest transactions accurately using the POS system.
- Follow company cash handling and security procedures.
- Ensure accuracy in all transactions and operational records.
Restaurant Operations
- Assist with opening, closing, and daily operational procedures.
- Restock food, packaging, beverages, and restaurant supplies.
- Support with receiving and organizing deliveries, stock rotation, and product organization.
Cleaning, Safety, and Compliance
- Maintain cleanliness throughout all restaurant areas.
- Complete assigned cleaning and sanitation duties.
- Follow all health, safety, food safety, and company policies.
- Report safety concerns and operational issues to management.
Teamwork and Professionalism
- Work collaboratively with team members and management.
- Participate in all required training programs.
- Maintain a positive attitude and professional appearance.
- Represent Fat Bastard Burrito in a professional manner at all times.
Work Conditions
- Extended periods of standing and walking.
- Ability to lift up to 15 kg (33 lbs).
- Fast-paced restaurant environment.
- Flexible availability including evenings, weekends, and holidays.
- Frequent interaction with guests and team members.
Required Skills and Qualifications
- High school diploma, GED, or equivalent preferred.
- Previous restaurant or customer service experience is an asset but not required.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong work ethic and commitment to guest service.
- Ability to thrive in a fast-paced environment.
Please note this posting is for an existing vacancy.
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