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Posted 3 months ago

Store Manager

@ Whizz

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Toronto, Ontario

3+ years experience
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SIGNALS

Overview

Whizz is hiring a Store Manager in Toronto to oversee all store operations, drive sales and profitability, and lead a team of customer service reps and mechanics. The role includes ERP inventory accountability, bike repair workflow oversight, and weekly KPI reporting to leadership.

Responsibilities:

  • Oversee all store operations and drive profitability
  • Build, train and mentor the store team
  • Achieve subscription and accessory sales targets
  • Maintain 100% ERP inventory accuracy and lead loss prevention
  • Oversee bike repair workflow and quality assurance

Requirements summary:

  • 3+ years managerial experience in retail or operations
  • Proven leadership and team development skills
  • Strong business acumen and performance analysis
  • Excellent communication and organizational skills
  • E-bike mechanics knowledge (preferred)
  • ERP/CRM and reporting tools experience (preferred)

Tools & skills

ERP systemCRM system
Source and dates

Employer career site / ATS feed · workable

Employer posting date
2026-08-19
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityManager
DepartmentBusiness operations
Experience3+ years
Management experience3+ years
Manages peopleYes
Travelair: none · ground: none
Work settingStore, Warehouse
PositionSitting and standing
Physical demandsphysical moderate · computer moderate

Summary and details written by AI from the posting; the employer’s posting is the authority.

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Whizz

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

We provide delivery drivers and businesses with a hassle-free transportation solution

Full company description

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is just starting out in the delivery industry or is looking to upgrade their current vehicle, we are here to help them achieve their goals and make their life easier. Our ultimate goal is to make transportation for delivery drivers as seamless and hassle-free as possible, so they can focus on what matters most: delivering top-quality service to their customers.

LinkedIn followers
59,910
People associated on LinkedIn
104
Reported office locations
  • 229 W 13th St, New York, NY 10011, US
  • 745 Flushing Ave, Brooklyn, New York 11206, US
  • 407 W 39th St, New York, NY 10018, US
  • 206 E 116th St, New York, NY 10029, US
  • 498 Johnston Ave, Jersey City, New Jersey 07304, US
  • 641 W Grand Ave, Chicago, Illinois 60654, US
  • 308 Market St, Philadelphia, Pennsylvania 19106, US
  • 502 23rd St NW, Washington, District of Columbia 20037, US
Business categories
  • Subscription Service
  • Electric Vehicle
  • Delivery
  • Rental
Other recorded names
  • Whizz
Profile identifies a recruitment agency
No
Reported total investment
16,400,000

Currency and observation date were not supplied; this is not a current valuation or a funding round.

View all jobs Website

At Whizz, we are on a mission to revolutionize the transportation industry for delivery drivers. We believe that everyone deserves the opportunity to access reliable and convenient mobility solutions, regardless of their financial or credit history. That's why we offer a range of vehicle ownership and financing options that are designed to democratize access and drive success for our customers. Whether a driver is…

FieldValue
IndustryEquipment Rental Services
Company size11-50 employees
HeadquartersNew York, NY
Organization typePrivately Held
Year founded2022
Open jobs on Jobsy6
LinkedInView page
Job description

Position: Store Manager
Location: Toronto, ON, Canada

Whizz, a leader in innovative transportation solutions for delivery riders, is seeking a strategic and results-driven Store Manager. This is a leadership role where you will oversee all store operations, drive sales, develop a high-performing team, and ensure an exceptional customer experience.

Key Responsibilities:

P&L & Strategic Growth: Drive overall store profitability by growing revenue, optimizing workflows, and implementing cost-reduction strategies through efficient resource usage.

Team Leadership & Development: Build, train, and mentor the entire store team (CSRs and Mechanics). Foster a high-accountability culture of ownership and discipline to meet all operational and performance goals.

Customer & Sales Excellence: Achieve subscription and accessory sales targets. Ensure an outstanding customer experience across all stages to minimize churn and manage complex escalations.

Asset & ERP Accountability: Serve as the single point of responsibility for achieving 100% ERP accuracy for all store inventory. Conduct daily checks, resolve discrepancies, and lead loss prevention efforts.

Operational Mastery: Own the full bike readiness cycle, from diagnostics and repair prioritization to final Quality Assurance (QA). Ensure timely completion of all repair workflows (RTC/RTF) and strict compliance with safety SOPs.

Data & Insights: Analyze operational, sales, and inventory data to provide weekly KPI reports to leadership and recommend strategic improvements to product, pricing, and overall efficiency."

Requirements

  • Minimum 3 years of managerial experience in retail, consumer services, or fast-paced operational environments.
  • Proven leadership and team development skills.
  • Strong business acumen with the ability to analyze performance metrics and implement strategic plans.
  • Excellent communication, problem-solving, and organizational skills.
  • Understanding of e-bike mechanics or related technical experience (preferred).
  • Experience with ERP/CRM systems and reporting tools (preferred).

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