Posted 25 days ago
STORE TEAM LEADER
@ Northern Reflections Ltd
Kingston, Ontario
Overview
Northern Reflections Ltd is hiring a Store Team Leader to run the store during assigned shifts and lead sales associates toward sales and productivity goals. The work includes on-the-floor coaching, customer service, loyalty enrolment, visual merchandising and loss prevention. The posting requires flexible availability including days, evenings, weekends and holidays, and does not state a pay rate or benefits.
Responsibilities:
- Run the store during assigned shifts and daily operations
- Coach and give feedback to sales associates
- Deliver customer service and enrol customers in the loyalty program
- Maintain visual merchandising standards and handle POS transactions
- Enforce loss prevention and safety procedures
Requirements summary:
- 1 to 2 years of retail or customer service experience, preferably leadership
- Proven record of achieving sales targets
- Strong interpersonal and communication skills
- Solid knowledge of visual merchandising and loss prevention
- Able to stand for long periods, climb a ladder and lift up to 30 lbs
- Flexible availability including days, evenings, weekends and holidays
Tools & skills
Source and dates
Employer career site / ATS feed · adp
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Experience | 1+ years |
| Manages people | Yes |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 30 lb · computer low |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Northern Reflections Ltd
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Crafting thoughtful wardrobe essentials since 1985. Modern Style. Classic Quality. Proudly Canadian.
Full company description
Established in 1985, Northern Reflections has become a trusted brand known for our fashionable, unique clothing designed to comfortably fit and flatter a woman’s body. We began with one store in Guelph, Ontario, and today have 100+ stores coast to coast. Our exclusively-designed collections, flare for colour and our comfort-tailored garments have built a very loyal following. Our friendly and knowledgeable Store Associates, and the overall brand experience, turn customers into long time friends. The Northern Reflections team is passionate about creating one-of-a-kind items and beautiful collections that reflect current fashion trends. We are devoted to developing superb quality fabrics, finishes and details in every style we produce. When entering a Northern Reflections store, that season’s latest fashions and colour pallets are instantly visible, and our Store Associates are there to help our customers put together great fitting, figure flattering, versatile looks that will enhance every wardrobe. As our business has grown and our fashions have evolved, Northern Reflections’ vision has remained constant: we are "Devoted to our customers, passionate about our brand, and inspired by our people."
- LinkedIn followers
- 6,425
- People associated on LinkedIn
- 398
- Reported office locations
- 21 Four Seasons Place, 2nd Floor, Toronto, Ontario M9B 6J8, CA
- Business categories
- E-Commerce
- Online Forums
- Fashion
- Retail
- Other recorded names
- Northern Reflections Ltd
- Northern Reflections
- Profile identifies a recruitment agency
- No
- Reported total investment
- 37,866,651
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Established in 1985, Northern Reflections has become a trusted brand known for our fashionable, unique clothing designed to comfortably fit and flatter a woman’s body. We began with one store in Guelph, Ontario, and today have 100+ stores coast to coast. Our exclusively-designed collections, flare for colour and our comfort-tailored garments have built a very loyal following. Our friendly and knowledgeable Store…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 1,001-5,000 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Privately Held |
| Year founded | 1985 |
| Open jobs on Jobsy | 17 |
| View page |
Join Our Family of Brands – Northern Reflections, Ricki’s & Cleo
At Northern Reflections, Ricki’s, and Cleo, we are united by a shared vision: to inspire and empower women through fashion that fits their lives. With a proud legacy in Canadian retail, we bring together decades of expertise, a passionate team, and a commitment to delivering exceptional style, quality, and service.
As part of our growing organization, you’ll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it’s timeless comfort, polished workwear, or versatile style, each of our brands plays a unique role in serving women across generations.
Reporting to the Store Manager, as the Store Team Leader, you will take full responsibility for the store during assigned shifts, leading the team to meet and exceed sales goals and productivity standards. You’ll provide ongoing coaching on the sales floor and support the development of a high-performing team. Your leadership will help create a welcoming, customer-first environment and ensure operational excellence at all times.
Key Responsibilities:
- Support daily store operations, including achieving sales goals and delivering an exceptional customer experience, store opening and closing procedures.
- Provide strong on-the-floor leadership in the absence of the Store Manager or Assistant Manager.
- Deliver outstanding customer service by following our customer service program
- Drive customer loyalty by promoting and enrolling customers in our loyalty program.
- Coach, support, and provide feedback to sales associates to help them meet productivity goals and improve performance.
- Maintain visual merchandising standards, including product preparation, displays, and in-store layouts.
- Perform point of sale transactions quickly and accurately.
- Ensure a safe and secure environment for both customers and the store team, following all loss prevention procedures.
- Communicate clearly and professionally with customers and coworkers.
- Follow all company policies, procedures, and initiatives.
- Perform other duties as assigned to support overall store success.
Experience & Qualifications:
- Minimum 1–2 years of retail or customer service experience, preferably in a leadership or supervisory role
- Proven track record of achieving sales targets and driving team performance
- Strong interpersonal and communication skills with the ability to motivate and inspire a team
- Excellent customer service and selling skills
- Solid understanding of retail operations, including visual merchandising and loss prevention
- Strong organizational and time management skills; able to manage multiple priorities
- Comfortable working in a fast-paced, dynamic environment
- Must be able to stand for extended periods of time, climb a ladder and to move and handle boxes of merchandise (weighing up to 30 pounds) and fixtures throughout the store
- Flexible availability including days, evenings, weekends, and holidays
Journal
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