Student Success Coordinator (Term)

Date Posted: 11/03/2026
Req ID: 50898
Faculty/Division: Faculty of Arts & Science
Department: Faculty Registrar
Campus: St. George (Downtown Toronto)
Position Number: 00049788
Existing Vacancy: Yes

Description:

About us:

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Your opportunity:

The Office of the Faculty Registrar works closely with departments and colleges regarding all matters relating to Arts & Science students. We are dedicated to making the A&S student experience as smooth and seamless as possible. We coordinate and administer various services and programs to support personal, financial and academic planning, registration and enrolment, student records, transfer credit, petitions, final examinations and graduation.

Reporting to the Associate Director Student Success Programs, the Student Success Coordinator will support a team of Student Success Program Officers by coordinating hiring and onboarding of casual student staff, monitoring project progression, preparing the logistics of events, coordinating lobby bookings with student groups, and maintaining documentation and SharePoint sites.

Your responsibilities will include:

• Analyzing processes and recommending changes for more efficient coordination of operations
• Tracking and collecting information on project progress
• Responding to enquiries withinthe defined scope of the role and redirecting as appropriate
• Coordinating the recruitment process and training of casual staff
• Coordinating staff schedule to ensure proper coverage
• Determining logistical details and activities forevents and/or programming
• Liaising with stakeholders to coordinate space and resource requirements
• Preparing expense reimbursements

Essential Qualifications:

• Advanced College Diploma (3 years)or acceptable combination of equivalent experience.
• Minimum five years of relevant experience planning and coordinating the administration and support of student experience programming in a post-secondary environment.
• Experience planning and coordinating events and programs, including logistics , scheduling, and operational support.
• Experience coordinating onboarding of casual staff, including providing ongoing training, guidance and support.
• Demonstrated experience coordinating projects, tracking progress, monitoring timelines, and supporting the successful completion of multiple priorities.
• Experience maintaining information and records in digital platforms, databases, or content management systems.
• Experience preparing and processing expense reimbursements.
• Excellent time management, prioritization, and organizational skills, with the ability to be an effective team player.
• Strong administrative skills; ability to be pro-active and to anticipate needs and a high attention to detail.
• Demonstrated tact, discretion and ability to handle matters of a sensitive and confidential nature.
• Excellent oral and written communication skills as well as interpersonal skills.
• Demonstrated commitment to equity, diversity, inclusion and the promotions of a respectful and collegial learning and working environment.

Assets (Nonessential):

• Strong knowledge of University and Facultyof Arts & Science policies procedures and student services.

To be successful in this role you will be:

• Accountable
• Approachable
• Communicator
• Multi-tasker
• Organized
• Team player

Please note: This is a term role until November 2028.

Closing Date: 11/12/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 10 -- $75,004 with an annual step progression to a maximum of $95,915. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.